Reviews of Holiday Inn Express Xi'an Bell Tower, an IHG Hotel
No.70, Nandajie,Beilin District, Beilin, 710001 Xi'an, China
#20 of 76 hotels in Xi'an
Guests' ChoiceReview score
Based on 333 hotel reviews
8.4Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.5
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Facilities
8.6
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Staff
8.7
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Value for money
8.8
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Free WiFi
7.7
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Reviewed: 13 May 2024
Dinasan
Singapore1 review8.0“Great location !”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 7 nights
- • Submitted via mobile
Could be a tad noisy if the nearby club plays music too loud.
Great location and breakfast was good!
Stayed in May 2024
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Reviewed: 12 May 2024
Josephine
Germany21 reviews1 helpful vote8.0“Good value for money”- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
Free water bottles available but no water tap for refill, no refrigerator, Breakfast was okay but small choices, loud party noise during night on the weekend
Central location, well equipped, comfortable beds
Stayed in April 2024
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Reviewed: 12 May 2024
Patryk
Poland58 reviews7 helpful votes7.0“Good hotel in Xi'an downtown”- • Leisure trip
- • Solo traveller
- • Standard King Room - Non-Smoking
- • Stayed 3 nights
Dryers in the laundry room are very inefficient (it takes a few cycles to dry your clothes), the staff at the front desk does not speak English, and there is a bar next to the hotel that is very loud until very late at night (2-3 AM).
The breakfast was great, the room and the hotel are clean and well organized, laundry facilities are present, the location is fantastic, and the price is very affordable.
Stayed in April 2024
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Reviewed: 11 May 2024
Andrew
United Kingdom35 reviews3 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Standard King Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
No staff spoke English, on arrival no warm friendly welcome, no communication on where to go for rooms/breakfast etc, no help with luggage despite the number of staff at desk and around. I had booked hotel nearly a year before and requested rooms together, this was not facilitated. There is a noisy club next door to hotel until 3am, I requested a room change and no communication for more than 24 hours via the email, they were not able to facilitate a change due to needing a family room.
Great location/price/laundry facilities.
Stayed in May 2024
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Reviewed: 9 May 2024
Franciscus
Netherlands23 reviews1 helpful vote8.0“Nice hotel in the center of Xi'an”- • Leisure trip
- • Family with young children
- • Superior Twin Room - Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The wifi wasn't great
The location of the hotel was perfect, in the center of Xi'an and close to the bell and drum tower. The room itself was simple but comfortable and clean. The breakfast was good as well.
Stayed in May 2024
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Reviewed: 8 May 2024
Christoph
Austria23 reviews7.0Good- • Leisure trip
- • Family with young children
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
It is not the fault of the hotel, but there is a night club next to it and it was very noisy till 4AM
Central location
Stayed in May 2024
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Reviewed: 4 May 2024
Yuhung
United States3 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The room was smaller than other Holiday inn express we stayed.
Within walking distance to metro train station. Breakfast was quality and convenient. Self service Laundry was a plus. Within walking distance to Bell tower, restaurants and shops.
Stayed in April 2024
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Reviewed: 4 May 2024
Yu
Finland5 reviews1 helpful vote8.0“Good location. Better to ask for a room which is quiet at night”- • Business trip
- • Group
- • Standard King Room - Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
There is a night bar nearby. In some rooms you can hear the noise between 10 pm and 3am which is annoying.
Good location, breakfast is ok. Quite clean.
Stayed in April 2024
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Reviewed: 2 May 2024
Tan
Singapore1 review9.0“Pleasant”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
Washroom
Location! Complimentary bottled water at the lobby! Breakfast spread! Spacious room!
Stayed in April 2024
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Reviewed: 1 May 2024
V
India30 reviews2 helpful votes8.0“A Relaxing Rejuvenating Stay”- • Leisure trip
- • Solo traveller
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Nothing to be signalled, everything was great, just some closed closet space would provide for better visual aesthetic of the room.
This was my second stay in the hotel within a week, this time I thoroughly enjoyed the services provided by the hotel, including a decent no extra-fee taxi service to the airport. As always, the breakfast was excellent and the cleanliness was unparalleled, the breakfast offers good Vegetarian options. The beds are comfortable, the pillows are heavenly. This time, I stayed on the 4th floor and the noise of the club next door was negligible (unlike last time when I was given a room on the sixth floor).
Stayed in April 2024
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Reviewed: 30 April 2024
Slavka
Slovenia55 reviews3 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard Queen Room with Two Queen Beds
- • Stayed 2 nights
- • Submitted via mobile
No fresh orange juice.
Central lication, spatous rooms, early breakfast, variety of food choice.
Stayed in April 2024
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Reviewed: 29 April 2024
William
Canada6 reviews8.0“We had a nice vacation in Xi'an.”- • Leisure trip
- • Group
- • Standard Queen Room with Two Queen Beds
- • Stayed 6 nights
- • Submitted via mobile
The location is excellent, right in the city centre, next to many sightseeing spots and all means of transport. The room is clean and comfortable. The breakfast is good.
Stayed in April 2024
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Reviewed: 29 April 2024
Martin
United Kingdom2 reviews9.0Superb- • Leisure trip
- • Group
- • Standard King Room - Non-Smoking
- • Stayed 5 nights
The location and staff were great.
Stayed in April 2024
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Reviewed: 29 April 2024
Susan
Australia11 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 3 nights
- • Submitted via mobile
Room is a bit small
Good location and helpful friendly staff
Stayed in April 2024
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Reviewed: 29 April 2024
Michael
United Kingdom1 review8.0“Good - but get the right room away from the night club”- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Some rooms are very near a night club- very very noisey till 4am. Make sure to get a room at the other side of the hotel
Clean and modern. Good breakfast. Super location
Stayed in April 2024
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Reviewed: 28 April 2024
Peter
Singapore33 reviews3 helpful votes8.0“Near Muslim quarters and metro station”- • Leisure trip
- • Family with young children
- • Standard King Room - Non-Smoking
- • Stayed 6 nights
At night it was a little noisy as the hotel is near a club. After you get used to the noise, it's fine.
Located near Huiminjie (Muslim quarters) as well as to the Metro Line 2.
Stayed in April 2024
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Reviewed: 25 April 2024
Sandra
China37 reviews3 helpful votes8.0“A well priced hotel with a perfect location”- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Many of the staff couldn’t speak English. It was difficult to communicate with them.
The location was perfect. Walking distance to the metro and many attractions.
Stayed in April 2024
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Reviewed: 23 April 2024
Monica
Portugal84 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
- Limited space for breakfast considering the hotel’s capacity (it gets really crowded); - A mini fridge would be useful.
- Really nice location in the city center; - Laundry room available (no extra cost); - There was always water available.
Stayed in April 2024
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Reviewed: 23 April 2024
Tay
Singapore18 reviews1 helpful vote8.0Very good- • Family with young children
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
A little noisy at night due to the club next to it but didnt affect us that much.
Smell of the lobby. Clean and comforable room.
Stayed in March 2024
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Reviewed: 21 April 2024
Eng
Singapore1 review7.0“Value for money”- • Leisure trip
- • Couple
- • Standard King Room - Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
The disco opp is too noisy and affected ny 1st night rest. Fortunately, hotel staff allowed us to change from the next day.
Stayed in March 2024
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Reviewed: 20 April 2024
Ning
Australia5 reviews8.0“Very good location and excellent breaky”- • Leisure trip
- • Family with young children
- • Family Room
- • Stayed 2 nights
- • Submitted via mobile
Smoke smell
All good just the smell of smoke is still there
Stayed in April 2024
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Reviewed: 20 April 2024
How
Ireland71 reviews5 helpful votes8.0Very good- • Leisure trip
- • Solo traveller
- • Standard King Room - Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
It's unfortunate that there is a new bar that opens late night next door and their heavy bass affecting guests. Not their fault though.
Location, cleanliness, staff and the breakfast variety.
Stayed in April 2024
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Reviewed: 20 April 2024
Emily
Malaysia23 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard King Room - Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
The hotel is very close to Zhonglou Subway Station, only a 5-7 minute walk away. They also offer airport shuttle services at a reasonable price, as well as day tours to places like the Terracotta Warriors and Mount Hua.
Stayed in April 2024
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Reviewed: 20 April 2024
Emily
Malaysia23 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Standard King Room - Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
The hotel is very close to Zhonglou Subway Station, only a 5-7 minute walk away. They also offer airport shuttle services at a reasonable price, as well as day tours to places like the Terracotta Warriors and Mount Hua.
Stayed in April 2024
