899 Dongfang Road, Pudong, 200122 Shanghai, China
#146 of 321 hotels in Shanghai
Guests' ChoiceBased on 107 hotel reviews
8.1Cleanliness
8.3
Comfort
8.4
Location
8.7
Facilities
8.2
Staff
8.5
Value for money
8.0
Free WiFi
7.4
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End of dialog contentReviewed: 3 June 2024
Bau
United KingdomThe toilet was blocked. Breakfast option was a bit overpriced.
The location was very good, courteous staff. The cleaner was very efficient. We can see the pearl of the Orient from our room and also the financial center tower as well as the bottle opener building.
Stayed in June 2024
Reviewed: 23 May 2024
Andy
Hungary-
Great value for money. The facilities and the location were excellent, the room and facilities were clean, and most of all staff were super friendly and professional.
Stayed in May 2024
Reviewed: 17 May 2024
Djon
IndonesiaNo one can speak English. I think as an International IHG Hotel should have staffs than can speak and understand English langguage
The facilities is very good The staffs are friendly and helpful Not too far from Metro station Food is okay
Stayed in May 2024
Reviewed: 17 May 2024
Percy
TaiwanDid not turn on aircon while it was warm/hot inside. No window was to be opened for ventilation.
Convenient, famous Holiday Inn
Stayed in May 2024
Reviewed: 1 May 2024
Sam
Indialess option of asian vegetarian food.
location of property is very good. i am asian vegetarian so have not much option for food for lunch and dinner. need to give more option of meal. otherwise its good stay.
Stayed in April 2024
Reviewed: 6 March 2024
Sylwia
United KingdomThe staff were very kind and welcoming but they didn't speak English at all (even at the reception). The only person who spoke good English was the concierge. However, we didn't like the fact he expected tips for just booking a taxi. Also, the room Wi-Fi was quite poor, and we didn't have access to Google, Facebook, or Messenger, but I assume it's not the hotel's fault, but rather the country specification.
The hotel was quite impressive due to its size and it had a prime location, close to the main city centre. The beds were very comfy, and the room had all the essentials. Also, we were amazed by the views of the city from the hotel window and the abundance of breakfast. It was delicious and had so many options to choose from of various cuisines!
Stayed in December 2023
Reviewed: 23 January 2024
Mohd
SingaporeRoom was rather warm with still air when we checked in. AC was set lowest at 24C. Found out other rooms some was set lowest at 26C. In the end had to settle in the room, But the manager was very helpful to accommodate us with 2 fans to cool the room. Thanks for making us comfortable to sleep.
The night shift manager is very helpful to make our stay better
Stayed in January 2024
Reviewed: 18 December 2023
Peter
AustraliaAir conditioner too hot
他和manager Puck 我爱上exceptional He helped me and made me feel comfortable.
Stayed in December 2023
Reviewed: 21 November 2023
Fernando
SpainThe shower was too low and a lot of air flow was coming from outside the room through the lower gap of the door
Good location, comfortable bed and good breakfast
Stayed in November 2023
Reviewed: 20 November 2023
Mark
United KingdomRoom was very hot, despite air conditioning being on full blast and making a lot of noise.
Very comfortable and spacious room. Just a short walk from Century Link mall and metro station.
Stayed in November 2023
Reviewed: 20 November 2023
Liew
MalaysiaThe hotel wifi is slow and unable to access fast. The tv has less international or English channels like BBC or Al Jazeera. It will be good to have others besides CNN.
The breakfast spread and food is good. The room is comfortable and clean. The lightings are good and bright as well. Check in and out is fast. The express check out is a good initiative.
Stayed in November 2023
Reviewed: 30 October 2023
Thangavel
IndiaThe efforts that the staff put to make our stay comfortable was amazing. The front desk staff, the housing keeping staff were well behaved and took efforts to understand our need. Special mention to the staff in the restaurant and Mr Tony & Mr Val from the Concierge desk.
Stayed in October 2023
Reviewed: 23 October 2023
Hirsch
United StatesI also ordered food around dinner time. It was not as good as expected.
I ordered breakfast from my room. It was really good.
Stayed in September 2023
Reviewed: 20 October 2023
Hessam
SpainAirport transport was expensive ,
Breakfast was standard could be better , Location was at good place , Security was very high ,
Stayed in October 2023
Reviewed: 18 October 2023
Rajesh
New ZealandFront desk staff lack of English speaking knowledge as compared to previous years
Stayed in September 2023
Reviewed: 7 October 2023
Laert
AlbaniaThe communications in English language You hardly can find somebody to speak in English!
Location Clean Welcoming staff Nice food
Stayed in September 2023
Reviewed: 7 October 2023
Satwinder
CanadaStaff can’t speak English at all. AC’s in the rooms doesn’t work good and makes noise
Breakfast and dinner. Has a good Resturent too.
Stayed in September 2023
Reviewed: 23 September 2023
Elena
RussiaIn bathroom water is on the floor after you take shower, there is a curtain, but it doesn’t protect well. The smell of cigarette smoke in the room comes from somewhere.
Cleaning of the room is good. Everything is organised well and what is provided to use is replenished on time.
Stayed in September 2023
Reviewed: 13 September 2023
Adrian
IrelandFirst day breakfast had some items not warm but corrected rest of time.
Great location in Pudong. Buffet Dinner very good.
Stayed in September 2023
Reviewed: 19 August 2023
Lifen
IrelandN/A
Good size room, clean, location is great
Stayed in August 2023
Reviewed: 9 August 2023
Hubertus
SpainDirty and crowded pool. Very limited TV channels.
Location, room rates. Great breakfast!
Stayed in August 2023
Reviewed: 3 August 2023
Anshu
AustraliaRoom service
Stayed in July 2023
Reviewed: 5 July 2023
Lei
United StatesNothing much to complain about.
Great location with tons of restaurants and coffee shops around, a 5-minute walk to a subway station. Super friendly staff. The hotel is well-equipped with a pool, fitness center, restaurant, and hair salon.
Stayed in June 2023
Reviewed: 24 June 2023
Lei
United StatesNothing much to complain about the running of the hotel. The only thing I wish the hotel had is a spa.
Very helpful staff of all the departments, from the front desk, the restaurants, the concierge, and the cleaning service. They deserve all the compliments!
Stayed in June 2023
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