I personally would like regular towels instead of disposable ones.

Beautiful building with many family rooms. Staff was very helpful and always ready to assist. The kids loved the bunk bed.

Stayed in May 2024

Room somewhat stuffy

proximity to Old Town and amenities

Stayed in March 2024

The water from the shower inundated the toilet space, we had to put towels in between. Also the bathroom was not very clean and the towels were one use only.

Very close to city center, wonderful and warm rooms. The staff did not speak english but was very nice and they did the effort. We could end up understandig via Weixin chat. They also had a washing machin available which was very suitable for us

Stayed in November 2023

Bathroom has no door

The dog is nice! Staff is helpful, he recommends the restaurant nearby for us.

Stayed in November 2023

the staff was welcoming and the locations was nice as it was right out side of old town Shangri-la. the property had a fun Tibetan feel to it

Stayed in July 2021

Nothing really

It's centrally located in the 獨克宗古城Dukezhong old town, just 5 mins walk to the famous 轉經筒temple, lots of restaurants and shops nearby. The staff is very helpful and friendly. Good working wifi. Hot shower water. Heating and warm electric blanket are awesome in this chilly weather of Shangri-la. Sometimes we just chilled in the hostel and feeling home here!

Stayed in April 2024

The room didn’t look the one we booked, when we arrived, the receptionist was not talking any English, he didn’t check in us at the first time and we needed to come again later . The “reception” was occupied by a bunch of friends smoking and playing videos games laughing at us when we re passing by the lobbies. ( western ) The room was smelling cigarette, toilet was not working properly bathroom wasn’t very neat and they gave us only disposable towels.

The location was good

Stayed in April 2024

Other bed had no mattress. We had to add the sofas pads. No towels (disposable towels that felt like paper) - recommend you bring your own. Bathroom very basic. No cleaning during our stay (2 nights). Bathtub unusable. Heating via wood stove - we did not mind but better be prepared to get up every 2 hours to put wood in the stove if it is cold outside. No reception- a small room used by a bunch of friends who play video games and smoke cigarettes. All in all good potential, but no proper management.

Family room was beautiful - real Tibetan style. One of the two beds was very comfortable. Ideal location.

Stayed in March 2024

Toilet no door

Friendly staff

Stayed in March 2024

Excellent location and walking distance to shopping belt and temple attractions. Excellent beddings with heated mattress and heater conditioning to keep us warm and comfortable. Would stay again. Host is friendly and helpful.

Stayed in March 2024

Very well located, nice staff, clean facilities and rooms are heated. I recommend

Stayed in January 2024

I was there in January, the room was very warm inside with AC and electric mattress, and very important there was always hot water. Good location opposite Guishan Park and the staff is really kind and helpful.

Stayed in January 2024

No one speaks English, toilet smelly and hair everywher...okish for a night or two

Nothing

Stayed in December 2023

For the price we paid was absolutely perfect. Just a bit tricky to find it as the hostel doesn't have an English name outside

Very worthy of the rapport between quality and price

Stayed in January 2024

The location was great, just a few steps from Ancient town and close to East gate, where I got dropped off from the bus (coming from Tiger leaping gorge - Tina's house). The staff were super friendly and help me a lot during my stay. I cannot speak Chinese so they helped me to plan and looked up how can visit different attractions in Shangri-La with great patience. The room was cosy and clean.

Stayed in October 2023

The staff was very friendly. Room was super clean and comfortable.

Stayed in January 2023

When we arrived the operator did not want to respect the booking and tried to send us away. I think they sold the room at a higher price and wanted to get rid of us. May-be it was an honest mistake, but this was not my read. The English ability of the operator is not good, so I could not have solved the issue without my chinese speaking girl-friend. Anyway, we ended up in a different room, which was smaller than we had booked. The hotel as carpets that really need a deep cleaning. Overall aspect is not a clean one.

The location is good. You will find a parking space in the road around the hotel without too much trouble. The hotel organizes trips so it can be a starting point for travelling around the mountains. There was not issue having our mid-size dog with us with this hotel. I would only recommend the place for back-packing travellers who do not mind steep stairs, a cozy (no clean) aspect to pass through on their trip to the mountains.

Stayed in July 2022

the rooms were a bit cold, but the electric blankets were great

beautiful decorations, very cozy rooms, the staff was amazing and helpful.

Stayed in February 2022

Although everything was great, we missed some details: hand towels in the bathroom and a couple of bottles of water. Also, take into account that depends on the season of the year, the bar/restaurant is closed, but you could find some good places nearby.

The room was nice and comfy, although it was -10 degrees outside. The owners were super nice and help us to organize all the visits around. They also get us a car to Lijiang. Blue speaks English and give us some recommendations. They give you tea and some fruit in the reception all the time. We definitely recommend this place.

Stayed in February 2022

Restaurant does not appear to be open - but then Shangrila is quiet at the moment so fully understand.

Room had character, a good size, warm and for the room rate this is excellent value. Good location.

Stayed in September 2021

No food service despite announced

We liked this place, but were very disappointed by the no breakfast offer that was announced. See picture bellow what we saw when we entered the guesthouse, kids were like yeah finally a good place to have western breakfast but when we asked they said no sorry we don’t provide any western food since no foreigner can come China... but we were there. Anyway it it a good place to stay in Shangrila just better remove those offers so you don’t get disappointed.

Stayed in July 2021

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Stayed in April 2024

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in April 2024