No.20 Denghu East Road,Nanhai District, 528200 Foshan, China
#11 of 29 hotels in Foshan
Guests' ChoiceBased on 25 hotel reviews
8.6Cleanliness
8.6
Comfort
8.6
Location
8.7
Facilities
8.5
Staff
8.5
Value for money
8.3
Free WiFi
6.2
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Showing 1 – 25
Reviewed: 26 May 2024
Derek
United StatesBoth Miu at breakfast and Victoria in guest relations were excellent.
Stayed in May 2024
Reviewed: 27 April 2024
Alejandro
MexicoThe staff, Viktoria was exceptional
Stayed in April 2024
Reviewed: 27 April 2024
Jayne
South AfricaThe staff, most especially Tony the concierge, another young concierge who I do not get the name of, and Kristin the bar lady, are exceptionally helpful and friendly. We could not have got around without Tony’s help. The property is very well situated, with a shopping mall full of restaurants within easy walking distance. The rooms are spacious and well fitted out. The bar and eating areas are great.
Stayed in April 2024
Reviewed: 17 April 2024
Kellie
AustraliaThe staff and the breakfast were fantastic. It catered to all people and so many choices. The staff were helpful and friendly.
Stayed in March 2024
Reviewed: 29 February 2024
Tao
Hong KongEven simple English breakfdast tea was not available in the breakfast? The Chinese Tea only serve with Black Tea but no others, at least should also serve any kind of green tea, right? Besides I'm a Chinese but the front still mesh up which is my Last name (IP instead). Looks they are not familar with your own system input.
The Breakfast do have a lot of choice!
Stayed in February 2024
Reviewed: 30 January 2024
Midani76
KuwaitInternet is very slow. I couldn't work
Location Staff Room size Food Facilities
Stayed in January 2024
Reviewed: 23 November 2023
Mircea
RomaniaGreat location , perfect breakfast, best location
Stayed in November 2023
Reviewed: 4 October 2023
Peter
Hong KongThe check in process has to be refined. Exceptional slow as compared any other hotels in the area. There was no line up but almost take me 15 minutes to get a room assigned. Need major improvement.
The breakfast is one of the best that I have seen. "Outstanding" and highly recommended to all business travelers. There are a lot of tables in the dinning hall and the service in the dinner room, both for breakfast and dinner , are excellent. Rooms with view of the lake and the park, and worth the extra $ as compared with nearby 5 stars hotel. I have tried many of them.
Stayed in September 2023
Reviewed: 16 September 2023
Henk
NetherlandsMy room-neighbours were smoking even though it was a non-smoking floor. The opened the door to the hallway to let the smoke out. There was no smell in my room, so no problem. And the staff went up to speak to them, so solved good.
We came here many times before. The location suits with my suppliers location.
Stayed in September 2023
Reviewed: 17 July 2023
Yuk
Hong Kongnone
very spacious and they gave us early check in which we could put down our luggage before heading out
Stayed in July 2023
Reviewed: 20 April 2023
Cyril
Francenot possible to have a drink in a pleasant and quite place in the hotel after 8h00pm
Nice and quite place, staff is welcoming and efficient, very pleasant location
Stayed in April 2023
Reviewed: 11 July 2021
Lauriké
ChinaWas a pity that the majority of the items on the menu for room service was not available to order and ordering as well was such a headache since the staff speaks very little English. It was a pity that the pool and spa was closed due to the pandemic - which was not the hotel's fault but it was also the main reason we went there.
The bed was super comfortable and the block out curtains are perfect! Breakfast was okay, and the coffee was delicious. The drinks was also good and the staff was really friendly and helpful.
Stayed in June 2021
Reviewed: 25 April 2024
Faiz
MaldivesThe mattress was very uncomfortable and the pillows were extremely uncomfortable.
The location was good, and the liquid amenities such as shampoo, shower gel, conditioner and lotion was good. I like it
Stayed in April 2024
Reviewed: 10 March 2024
Tanvir
BangladeshThe location is a bit far away from the city center. The hotel is a bit old I guess.
Breakfast was good. The view was good.
Stayed in January 2024
Reviewed: 24 October 2021
Lauriké
ChinaFront desk/check in: The customer service and rules of this hotel is ridiculous and poor. This hotel does not accept a picture of a passport during check in was never communicated prior to my arrival and check in was refused. I had to travel back home to get my passport. Once asked why a picture is not acceptable a robotic excuse was provided from the ‘manager’. It makes completely no sense that other hotels accept a picture as proof but this one doesn’t. The manager also needs a class or two regarding customer service - walking away and taking a personal call when I requested that they phone the police to tell me officially a picture of my own passport won’t be accepted. I am still waiting for them to bring me the phone so I can speak to someone of legal authority. The lack of good customer service and lack of proper prior communication from the hotel is the worst I have ever received. No apologies was provided from these so called managers. I have stayed with this hotel before and they do have all my information on record - why that couldn’t be reused is beyond me. I highly recommend some of the staff get training in being able to speak English. Communication was such headache and it is highly irritating that staff starts laughing when they don’t understand with their friends and call someone else to assist - so unprofessional. The bell boy doesn’t even offer to carry our bags. The room that was provided to us smelled so bad we had to change rooms. Beds were uncomfortable. The air system kept beeping. Had to move to a new room. No apologies from staff. Beds aren't great and duvets are too thin. When going for a cocktail no one brought a menu. I had to get up myself and go fetch one. I had to walk to the front and place my order - no one came. The cocktail glass wasn’t very full - feel for the amount of money I paid and what I received was not equal. A piece of plastic from the stick that my olives were on came off in my mouth.
The only two things I liked about this hotel was: 1. The buffet at Cafe Aqua. The food was really good and of good quality. 2. The staff at the spa.
Stayed in October 2021
Reviewed: 18 April 2024
Peter
New ZealandThere are no comments available for this review
Stayed in April 2024
Reviewed: 24 February 2024
Mohammad
United Arab EmiratesThere are no comments available for this review
Stayed in February 2024
Reviewed: 16 October 2023
Fan
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 10 September 2023
Michael
United KingdomThere are no comments available for this review
Stayed in August 2023
Reviewed: 26 August 2023
Mark
AustraliaThere are no comments available for this review
Stayed in August 2023
Reviewed: 13 July 2023
Jingkao
United StatesThere are no comments available for this review
Stayed in June 2023
Reviewed: 19 May 2023
Jinbao
AustraliaThere are no comments available for this review
Stayed in May 2023
Reviewed: 24 February 2023
Qiyun
ChinaThere are no comments available for this review
Stayed in February 2023
Reviewed: 2 August 2023
Said
United Arab EmiratesThere are no comments available for this review
Stayed in July 2023
Showing 1 – 25
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