Staff do not speak English In general they do not in china But as a international hotel I feel like they couldn’t even answer the most basic questions So be prepared for signs and translators apps and make an effort to be understood.

Very clean Nice facilities

Stayed in October 2023

NIL

Clean, convenient, comforty

Stayed in September 2023

breakfast not included, had to pay separately

location, very convenient. i love the loft set up, spacious and the facilities within the room, all exceeded my expectations.

Stayed in September 2023

Some areas need some maintenance but this is very minor.

Friendly staff, good size room, good facilities, convenient location

Stayed in September 2023

The bathroom was tiny with limited privacy if you arent sharing with your partner. The breakfast was great but the layout of the breakfast room was like an exam hall. The area is convenient but mainly good for business - no pretty restaurants or walks. You had to get on the metro for any of that. We had the double queen room, with a queen bed instead of the couch in the downstairs space. This felt a bit haphazard - there was no bedside light and the downstairs wardrobe literally still had the Ikea sticker in it. Might be better in the units with a living room downstairs.

Excellent value for money and the staff were very helpful at all times. The room had a desk with good wifi for some work. There is access (paid) to washing facilities. The hotel is just above a metro station, starbucks and a food court. The gym is great.

Stayed in September 2023

Nothing

Staff were excellent, very accomodating and helpful. Rooms and facilities were clean and modern. Location was right next to a mall with heaps of food options and above a metro line so easy access to most of Shanghai.

Stayed in September 2023

Wi-Fi connection is good but speed could be better.

Very convenient location just next to subway station and food court. Nice breakfast. The room is spacious. Helpful staff.

Stayed in September 2023

Location. MRT station line 7 is just across the road, about 3 min walk and 4 stops to the very central of the city. Staffs are helpful and service is efficient. The only downside is that there‘s no shopping malls nearby and breakfast choice are limited, although there's a supermarket and some small restaurants next to the apartment. Overall is good for value. Highly recommended.

Stayed in September 2023

Bathroom door is kinda transparent - and I am travelling with friends; kitchen is not really for cooking (don’t have sponge for cleaning dishes)

Close to subway

Stayed in September 2023

Nothing

service is very good help and very comfortable I sleep very well Breakfast is so delicious

Stayed in August 2023

Nothing

Staff very concerned, near the metro station and a ATM.

Stayed in August 2023

Only downside is probably one small bedroom AC is not as strong as the main bedroom and my husband sleeps like he is in the north pole so the staff has to bring big fan to help make the room as cold as the other room. Eventually we moved the mattress to the other room to sleep together cause it’s still colder there. but if you normally don’t sleep in very cold temperature then it is fine. All the rooms are fine.

LOVE the hotel. We stayed here for 3 nights and it was a wonderful stay. The hotel is more like a condo with everything inside. 2 Bedrooms, 2 bathrooms 1 with tub, kitchen, living room with sofa and a basement with huge empty space to do some fun activities + bookshelf and working desk. The kitchen is a full kitchen with stove and everything. They even have plates and all utensils and even microwave so you can do anything here. It looks more like airbnb but it’s a 4 star hotel that has housekeeping and 24 hrs front desk. The price is VERY CHEAP compared to what we got. The staff are very helpful. Only 1-2 staffs can speak little English but the rest of them still super helpful with google translate. The location is the best. Got minimart + restaurants + hey tea + starbucks very very next door. The mrt is also very close. We love it here with the price we paid. We would definitely come back.

Stayed in August 2023

The corridors smell like a chicken.

Rooms are cozy, clean and fully equipped.

Stayed in August 2023

nothing

Good location, nice staffs,

Stayed in August 2023

Very clean and modern, great location next to longao station with heaps of great shops around. Heytea milktea is a must try! Don't be fooled by its emptiness inside the store, because of online orders there were 80+ orders in the queue. Late check out at 12pm and staff can speak basic English. Shower pressure was great and there is microwave and fridge in accommodation. Easy to catch Didi (rideshare) to and from the accommodation

Stayed in August 2023

It’s a bit unloved in comparison to other Fraser suites I’ve stayed in. The door into the apartment was so dirty and I noticed painting of chipped wood clearly isn’t on their to do list

Size of the room, facilities were good

Stayed in June 2023

Great place 15 minutes away from the city center. Best for price/value.

Stayed in June 2023

Minor issues for host to look at improving: Shuttle driver found hotel easily but hotel position on google maps showed the hotel a couple of blocks away from its exact position. The shower does overflow at the door. Not much provided for utensils, just the basic- no sharp knives. More tea bags and milk at arrival would have been good for foreign visitor. At arrival the staff said breakfast provided as part of the room (as declared and booked on the website) was for only one person per double bedroom - bit weird since there were two of us booked. The staff kindly supplied enough coupons for both of us. Air conditioning was superb and ample but ground level and first floor systems not coordinated.

The room: The mezzanine bedroom design creates a light, spacious feel with a compact plan; loved the large shower, the compact but serviceable kitchen. Very polite and attentive staff for breakfast. Wonderful service from staff who explained everything clearly. Room daily serviced by polite/ capable staff. Well positioned hotel, great cooling air conditioning for hot, humid weather and provision of umbrella for sun. Great bed, large and very comfortable. Metro/ underground food mall entry 2 minutes from the hotel entry across the road. Great metro system with signage in English. As foreigners we were unable to purchase locally without cash, as all locals buy food and goods using we chat, which requires a local address and contact details. Staff kindly showed where foreign accessable atm was, 5 minute walk away. All other banks locally did not accept visa or mastercard.

Stayed in July 2023

Some more utensils in kitchen would have been better. Also oil, salt, sugar like basic items if provided by the house it will be more convenient for small cookings.

Unique duplex layout. Modern fittings and interior. Very close to Metro line 7 which touches Longyang station also. Come to Longyang by Maglev and take line 7 to Langao road in 40 min. 5 min walk from station you are in Modena.

Stayed in July 2023

Nothing.

I liked the double floored room.

Stayed in July 2023

The location to metro is convenient. Its clean and comfortable.

Stayed in July 2023

Rule for the coin laundering

Breakfast is amazing

Stayed in June 2023

No cutting board in kitchen supplies.:)

The location is very convenient from where you can chose the public transportation . There is a supermarket people can buy the most daily product. also there are lots of food court and restaurants nearby, different cushion, you can have multiple option. The hotel is clean and tidy, the service is very good, and the staff are very helpful.

Stayed in June 2023

The hotel counter staff were friendly but there was perhaps a manpower shortage on certain days or duration of the day. Not easy to get quick attention when the staff had to manage the guests’ incessant incoming parcel delivery throughout the day.

Happy to see a good range of tasty staples, fruits, eggs and cereal at breakfast.

Stayed in June 2023

Breakfast Options

Location & Facilities

Stayed in June 2023