No. 5016 Shennan Road East, Luohu, 518001 Shenzhen, China
#29 of 180 hotels in Shenzhen
Guests' ChoiceBased on 44 hotel reviews
8.7Cleanliness
9.2
Comfort
9.3
Location
9.3
Facilities
8.8
Staff
9.2
Value for money
8.5
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 4 March 2024
Ahmad
KuwaitI hope there is an International menu in its restaurant
It has an impressive cafe on floor 96!! It is the highest hotel I have ever been I loved the view from my room
Stayed in March 2024
Reviewed: 21 January 2024
Jiaqiang
ChinaIt is the best as well as the tallest hotel I have ever stayed at. I had a large room on 86th floor with a wonderful view. The feeling of staying high up on 86th floor was just fantastic!
Stayed in November 2023
Reviewed: 3 January 2024
Jin
South Korea1.Bath tub drain cover was out of order 🙃 I had to lock with my foot to stop draining when i took a bath 🛁 😩 2.tv remote control battery was running out of battery. I has to press the button many times to turn on /off it.
View from our room and the lobby Bottler service for our anniversary
Stayed in December 2023
Reviewed: 27 December 2023
Chu
Hong Kongn/a
The staff was very helpful and professional
Stayed in December 2023
Reviewed: 24 December 2023
Fu
Hong KongNil
Quiet, Spacious & comfortable room, Beautiful view, Bar & Spa
Stayed in December 2023
Reviewed: 24 October 2023
Ka
Hong KongEnglish level of staff. The bar on the attic is only accessible by Elite Bonvoy members.
The level of courtesy and the luxury vibe in the whole hotel. Great location. Also the champane-shaving ceremony at 6:30pm daily.
Stayed in October 2023
Reviewed: 15 October 2023
Eng
PhilippinesHotel with amazing view
Stayed in September 2023
Reviewed: 2 October 2023
Theo
BahrainIt was perfect
Location, amazing views, amazing attentive staff and stunning rooms.
Stayed in September 2023
Reviewed: 14 July 2023
Yumeng
Hong KongFacilities need to be revised and upgraded. The TV and Speaker turn on by itself at 4-5am TWICE !! I asked hotel staff to unplug both facilities. Then I can get some good sleep.
Nice restaurant at 99/F.
Stayed in July 2023
Reviewed: 20 June 2023
Ahmed
Saudi ArabiaAbsolutely nothing
The hotel is amazing in all aspects
Stayed in June 2023
Reviewed: 18 June 2023
Chun
Hong Kongthe bed is too soft
perfect breakfast
Stayed in June 2023
Reviewed: 30 May 2023
Andrew
ChinaSome (NOT ALL) restaurant on site service manager and team members seems cannot handle those big group "lower Q" ladies and gentlemen, they carry their pressures and attitudes over even after big group left to make extra noise on cleaning tables and fixing chair placements like working for 2 stars hotels...
Almost everything especially when this hotel opened a dozen years ago without yet upgrade/renovation.
Stayed in May 2023
Reviewed: 8 January 2023
旻霖
TaiwanActually I didn’t check the package well bcoz I thought it were combined with breakfast. Finally I really understood it was sold with the night only.
The view is nice since it has 100F in SZ
Stayed in January 2023
Reviewed: 26 December 2022
Jan
Singaporeperfect condition and true 5* experience
Stayed in December 2022
Reviewed: 21 December 2022
Christopher
Chinaeverything was great thanks!
view, service, room, location
Stayed in December 2022
Reviewed: 18 December 2022
Alexander
United Statesthe view
Stayed in December 2022
Reviewed: 11 August 2022
Peter
ChinaExceptional personal service - 5+ stars for the welcome and care while we were there!
Stayed in August 2022
Reviewed: 28 November 2021
Jonathan
ChinaThe restaurant was very busy - Elba - and although the staff did make refference to that during the meal, we would have liked to know that before we sat down. As we only ordered one course and had to wait over a hour for this, it was disaapointing. The staff did offer us a dessert free of charge for this delay which was creditable. The wines that were listed by the glass (8 of them) only 3 were available, again this could have been made clearer to us when ordering.
We really enjoyed the room and the facilities within the room. The addition of a butler was an added bonus. The extra little touhes within the room also helped make our stay even better.
Stayed in November 2021
Reviewed: 27 November 2021
Stacy
Chinalove this hotel. The staff are perfect. Impeccable service. Thank you, Loka.
Stayed in November 2021
Reviewed: 12 September 2021
Matteo
Japanroom different from the advetised one
Stayed in September 2021
Reviewed: 6 June 2021
Aljoe
United StatesThe breakfast was not as good as some people arvertise
The view, the bed
Stayed in June 2021
Reviewed: 31 March 2024
Lee
MacaoBreakfast was lousy
Stayed in March 2024
Reviewed: 10 January 2024
Maria
RussiaStrong smell of smoke in each room (changed twice).
The view is brilliant. Location is perfect too. Tasty breakfast
Stayed in January 2024
Reviewed: 12 December 2023
Maria
RussiaPersonnel is not fast to react, concierge was useless ( I asked for a nearest tea shop and was offered no options at all) Expecting top not service for a St Regis hotel but was very disappointed int this regards
Wonderful breakfast with both European and Chineese cuisine options. Hotel located close to metro and a shopping mall is virtually next door. Amazing views and decorations
Stayed in October 2023
Showing 1 – 25
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