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The staff is extremely helpful and polite and speaks very good English. Thanks for organising a day trip to the Great wall of China and helping and advising us during our short stay in Beijing. The breakfast was really delicious, also the food in the onsite restaurant and bakery. The location was quite good - an authentic atmosphere in the middle of hutongs, close to the metro station, on a walking distance to some touristic spots like Lama temple and Confucius temple.

Stayed in May 2024

Not as polished as other hotels. But worth staying here, given the location.

Staff were excellent- knowledgable, friendly, great English, and very helpful. Restaurants onsite all good quality too.

Stayed in April 2024

The Garden room is quite small. The Yang room on the other hand is great!

The location is wonderful. Toast restaurant is a treat and the terrace with a view is quite special.

Stayed in April 2024

Nothing

The location was super nice. Located in one of the traditional Beijing Hutong, everything was close by. The hotel provided us with bikes, so we could explore the city even better. All of the staff members speak impeccable English and helped us navigate with Chinese apps. Would definitely come back again!

Stayed in May 2024

Check-in times. Hiden entrance.

Staff and facilities

Stayed in April 2024

The staff there are so friendly and helpful! Great location + great breakfast. A romantic getaway and quiet hiding place in the heart of hutong(s).

Stayed in April 2024

The staff is amazing! They are amazing! The rooms are super cute and clean.

Stayed in April 2024

door of the bathroom did not close due to unevenness of floor

Fantastic ambience, location, rooms and food - beautiful breakfast and there was lots of gorgeous fruit in the basket

Stayed in April 2024

Nothing

Rooms, the restaurant and the friendly personal

Stayed in April 2024

There was a rambunctious cat behind the hutong who scared the crap out of us at 3 am one morning! But it has nothing to do with the hotel and we laughed it off once we realised what it was. :-)

Despite being used to staying in luxury hotels when travelling this hotel offered a home away from home, feel in the middle of Beijing. It felt like you were visiting family with the warm customer service and comfortable apartments. The on-site restaurants were fantastic as was the in-house bakery/delicatessen which had a bit of everything to offer. The pastries were amazing. From the moment I booked the room, the staff were in contact and ever so helpful for any questions that I had! Nothing was too much for them, and everything from train station, logistics, tours, and City information was provided swiftly and thoroughly with multiple options. Arranging the trip was akin to messaging a friend for information before you arrived at their home (via WeChat).

Stayed in February 2024

It was in the heart of old town Beijing and was very quirky and tastefully done but the best bit was how helpful the reception staff were … it’s not easy holidaying in China .. from ordering cabs changing money to sightseeing.. but they went out of their way to help us .. will definitely return

Stayed in April 2024

Fantastic breakfast options, choice of restaurants and great location

Stayed in January 2024

Location, staff, facilities… AMAZING! I’ve stayed at some of the best hotels around the world, and the Orchid is truly one of the best. Especially for the value. Such a special place. Will definitely be back.

Stayed in April 2024

I liked everything. Nothing to complain about. I want to come back and enjoy their company. Thank you to everyone at the Orchid. I loved my experience. Please visit and experience how lovely it is. Thank you again.

They were so accommodating, helpful, and hospitable. They helped us arrange airport transportation. We were leaving early in the AM so they asked if we want coffee or tea and packed us a bag of pastries. Love them!

Stayed in March 2024

Fantastic and personalised service!

Stayed in April 2024

lots of stairs to my room

classic old 北京vibe，exceptional view

Stayed in April 2024

None

Unique & charming hotel in a great location with wonderful hutung around to explore.

Stayed in April 2024

Nothing

The staff was really friendly and helpful - the location was fantastic and gave us a good view of the hutong life style.

Stayed in April 2024

We had a little construction site right next to our room that spoiled the atmosphere a bit. Also one night one of the cats meowed for hours in front of our door because she wanted to get inside our room. No chance to sleep without earplugs.

Stylish hotel, very comfy beds, staff was exceptionally nice and helpful. Great breakfast.

Stayed in March 2024

The view from the room.

Option for BREAKFAST quite good. Staff very nice. Location of the hotel close to a subway.

Stayed in March 2024

Great staff. Very attentive and helpful to arrange activities and things to do. Great restaurants, bakery and bar on site. Good location. Very different to staying in a big chain hotel that really made the whole experience.

Stayed in March 2024

Room had a damp smell when I arrived but the staff worked hard to get rid of it, and did manage to. It would have been great to have some more horizontal surfaces to put things on, but that's a minor suggestion.

The staff were superb! Friendly and always available for helpful advice. Breakfast at Toast was fantastic. Exceptionally tasty. Room was spacious and very very clean. All in all a great experience, would definitely recommend and return.

Stayed in March 2024

I was in room 2 which is tasteful and lovely, with a skylit section ( but possible to blackout); but it was below the'toast' restaurant kitchen, so from around 630am early morning banging and cooking sounds did intrude on my rest. Also low hot water pressure. Private car and driver arranged for day to take us to Great Wall, some very unnecessary stress from staff when we were running little late in the morning for our own car ! Good driver through.

A beautiful and stylish peaceful oasis in an old Hutong - a maze of alleyways - part of old Beijing. Close to history, lots of great eating and drinking options nearby. The onsite breakfast restaurant 'toast' - was excellent. The M.C. Escher like steps and rooftops provide views across the Hutong to the historic drum and bell towers. Super-comfortable bed, clean and fresh room, beautifully scented. Fresh fruit, water and tea provided. Most comfortable. All in all a great spot. Unique and well designed and executed. Good very useful info provided for forgein visitors. Helpful in arranging cars/ drivers. Staff speak good English.

Stayed in March 2024

The only thing I can think of that I didn't like is that the heating system made a pretty loud noise which made it hard for me to fall asleep. I was staying there in winter time - January, and I was worried that if I'd turn the heater off the room would become cold at night. Luckily I found out that the room stays warm throughout the night if you heat it up before you go to sleep, so problem solved ;)

The Orchid's location is fantastic, in the middle of Beijing's hutongs (great area to walk around and get lost in) and close to the drum & bell tower, nanluoguxiang and even the forbidden city is only a 10 minute bicycle ride away. The hotel itself is lovely, it's like staying in an tiny old Chinese village. Staff is wonderful too, very helpful and friendly. As for places to eat around the hotel - try Mr Shi dumplings in the same street as the hotel, highly recommended!

Stayed in January 2024