66 Ci En Road, Qu Jiang New District, Xi'an, Yanta, 710061 Xi'an, China
#34 of 74 hotels in Xi'an
Guests' ChoiceBased on 17 hotel reviews
8.4Cleanliness
8.6
Comfort
8.7
Location
9.5
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
7.5
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Showing 1 – 17
Reviewed: 19 April 2024
Amy
AustraliaHotel is a bit dark and moody, design of the bathroom make it feel not clean (which I'm sure the cleaning staff do an exceptional job)
Location is great, right in the middle of everbright city, you go left is the pagoda and fountain, go right is where the nightly shows and snacks, small shopping center right opposite the road. All the staff are great, working very hard to make our stay enjoyable.
Stayed in April 2024
Reviewed: 8 April 2024
Elene
United StatesThere is a bit of a noise due to it's promixity to the walking street where shows are on till around 11 pm at night. Not too bad just a bit annoying.
Excellent location - located right at the Big Wild Goose Pagoda and shopping street with Starbucks and han fu store on site. Close proximity to many tourist locations. Shopping mall and food court on the opposite side of the street. Extremely convenient. Staff is super friendly and helpful.
Stayed in April 2024
Reviewed: 11 January 2024
Joshua
SingaporeThe central heater did not seem to be working, and the staff had to wheel in a portable heating unit. This was November 2023, so temperatures reached as low as -1 degree Celsius at night. The breakfast buffet is not the best we’ve experienced: it’s not bad but not really worth it. Some of the frontliner staff cannot communicate in English very comfortably, which we would usually understand but this is a five-star hotel. Their payment process was unconventional at least in our experience (deposit above the room rate upon checkin and another transaction with my card upon checkout) and they could not explain the payment process very well. The managers were fluent, though, and did their best to help us
First of all, we chose the hotel because of its award-winning architecture and interior design. This did not disappoint! The hotel blends well with its surroundings in the Dayanta area, and the courtyards were very aesthetically pleasing The location was excellent, but it was 20 minutes walking from the nearest MRT. The bed was among the most comfortable we have ever slept in. There is an indoor art museum which you get free entrance for as a hotel guest. It is quite small, but worth a visit
Stayed in November 2023
Reviewed: 27 December 2023
Sun
SingaporeWe arrived the hotel around 1.30pm but was told the room was not ready and waited till 3pm to get the key. Also the next day we went to the restaurant for breakfast but was told by the reception lady twice that our booking wasn't included breakfast that after verified with their front desk. It's an awkward situation but luckily the floor manager quickly came to talk and said we have club lounge service so the breakfast was included which is the common practice for all the international hotels. Definitely the staffs need more training.
We stayed in a suite which comes with a separated large living area gives the alternative space for someone needs to do work during traveling without disturbing the rest of family. Although the club lounge has very limited food options but liked their services.
Stayed in December 2023
Reviewed: 26 September 2023
Derek
United KingdomNoisy outside up until midnight every night.
Convenient location. Very efficient and friendly staff.
Stayed in September 2023
Reviewed: 25 April 2024
Stephen
Hong KongThere are no comments available for this review
Stayed in April 2024
Reviewed: 16 March 2024
Beatrice
AustraliaThere are no comments available for this review
Stayed in December 2023
Reviewed: 2 January 2024
C
SingaporeThere are no comments available for this review
Stayed in December 2023
Reviewed: 26 October 2023
Hui
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 30 September 2023
Beiping
SingaporeThere are no comments available for this review
Stayed in September 2023
Reviewed: 18 September 2023
Linda
AustraliaThere are no comments available for this review
Stayed in September 2023
Reviewed: 16 April 2024
Tina
ChinaThere are no comments available for this review
Stayed in April 2024
Reviewed: 5 November 2023
Josef
CanadaThere are no comments available for this review
Stayed in October 2023
Reviewed: 23 October 2023
See
SingaporeThere are no comments available for this review
Stayed in October 2023
Reviewed: 20 May 2023
Xiaonan
AustraliaThere are no comments available for this review
Stayed in April 2023
Reviewed: 26 June 2022
Benny
MalaysiaThere are no comments available for this review
Stayed in June 2022
Showing 1 – 17
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