Tenzin is adorable, he speaks English (rare in China!) and is always here to help. We were dropped off to the station when leaving which was also super nice. Highly recommend!!

Stayed in May 2024

Very welcoming staff, always present to help and advice their customers/clients. Very good localisation. English speaking staff is very convenient. I recommend this hotel more than ever if you plan to stay in Shangri-La!

Stayed in May 2024

N/A

Staff is friendly and very helpful.

Stayed in May 2024

None

As other reviews, the owners are nice and speak a bit English. The room is cosy Tibetan style with carpet. And free pick up and drop you at train station.

Stayed in March 2024

Hotel provided pick up service and very nice owner.

Stayed in April 2024

hope after this , can provide iron and bidet at the toilet

Stayed in May 2024

- The bed with warm blanket! Very helpful with the cold weather in early Arpil. Really appreciated - Helpful and gentle staff. - Various extra services for trips around Shangri-la.

Stayed in April 2024

The rooms were great, we loved the little courtyard and the great coffee and beers. There was fresh fruit out every morning to help yourself to, our three year old twins loved it. The owners helped us with some great trip suggestions slightly off the beaten path

Stayed in April 2024

The room is a little small but not a big problem. I wouldn't hesitate to stay with them again should I go to Shangri-La City again.

Very prompt replies on WeChat and the host picked us up from "Deqen Passenger Transport" bus station (迪庆藏族自治州客运). The hostel is located at the edge of the ancient town area where the roads are stone paved and cars aren't allowed to drive in. Yet it's short enough a walk after alighting from the car that having big luggage like us didn't find any problems. Also the host was very helpful to carry the heavier luggage. The place is quiet and homey and the host brothers are friendly and willing to help. Both Guishan Park (龟山公园) and Yueguang Plaza (月光广场) are just around the corner. Excellent location!

Stayed in March 2024

The walls are paper thin so if you have noisy neighbours, make sure you bring earplugs (although they are provided, too!) The "mountain view" room is a little misleading. Yes, you can see the temple , but you are facing other houses for the most part. This isn't necessarily a bad thing, but don't get your hopes up! The shower was a bit smelly due to the drains and a curtain is used instead of a door so privacy is comprised a little bit, but this did not affect our stay.

The family was extremely friendly and couldn't help us enough - even taking me around time to try and find some new shoes! It was a pleasure to meet them and you couldn't ask for nicer hosts. The location is perfect: you are a 1 minute walk from the famous temple and park. There is a heater in the room to keep warm and to dry your clothes.

Stayed in April 2024

Nothing

Well equipped with good facility and the room is clean.

Stayed in April 2024

Nothing

Able to communicate English. Location is good. Room cleanliness.

Stayed in April 2024

Very kind staff and good support as always I love here :) Thank you so much for any help.

Stayed in April 2024

The staff can speak English and were very helpful. They offered free transportation to and from the airport or bus/train station.

Stayed in April 2024

It would be nice if it was warmer but I don’t think they have much control of that!

Outstandingly helpful staff. Very nice location.

Stayed in April 2024

Friendly staff and good English speaking. Highly recommend ❤️

Stayed in April 2024

N/A

Beautiful Tibetan decorated place in the old town of Shangri La . The room was very comfy and warm even tho outside was pretty cold . Presidente and Lebron were very helpful with us with recommendations and any question we had :) Definitely recommend!

Stayed in March 2024

Water temperature fluctuates a little and lights in the bathroom are dim.

Extremely authentic place, yet with great comfort. The style and vibe are really special. Top location too, and very friendly hosts with good English that offer free pickup from station.

Stayed in March 2024

-

Nice people Nice place

Stayed in March 2024

Owner send to airport or rail station for free.

Stayed in March 2024

The room was cosy and warm, with the heated blanket. The staff were very helpful and actually took me on a motorbike to show me where to buy tickets to Potatso.

Stayed in March 2024

Nothing.

Host is very helpful and resourceful. Was super cold during my stay but the heated bed helps a lot

Stayed in March 2024

I was a bit sick and the staff was very nice and helpful and made sure I'm getting better

Stayed in February 2024

I really like my room, I absolutely love this style of furnishing. I also really appreciated the electric blanket. In the reception area, one can sit comfortably and meet other travellers. The location is absolutely amazing, right in the old city center. I did all my sightseeing by walking from the hostel.

Stayed in February 2024