Too noisy

N/a

Stayed in October 2023

Great support with the reception staff (Jessica Beltran), helping me with a chain I missed at the hotel.

Stayed in July 2023

all were fair enough but doesn't match the price

close to work whatever is the road always crowded

Stayed in May 2023

location

poeple

Stayed in March 2023

The only thing that I would improve was the bed, it had a division in the middle, and we could feel it, the blackout in our room was a little skewed we fixed it, and since there is like a trucking company on the back at around 5 am a truck honked really loud and woke us up. Besides that I would definitely come back.

Breakfast was excellent, location too had a lot of amenities like board games, they were able to gave us a private parking lot at the back of the hotel, the check in and the check out were really fast.

Stayed in February 2023

Friendly helpful staff. The breakfast was good and excellent value for money

Stayed in February 2023

Bring your own soap, they won’t provide no shower soap at all. My first stay, i thought its was a cleaning crew mistake, but no, it’s the hotel, won’t provide soap.

Breakfast was pretty good, including omelettes, just have to ask for it, and they will prepare for you.

Stayed in January 2023

the location was close to coliseo live which was the place I was going to be, the breakfast was amazing and the amenities were good. overall it’s good value.

Stayed in November 2022

They didn’t stock the room up with toiletries and toilet paper.

Breakfast was excellent. Other meals were good as well.

Stayed in May 2022

No room service. Restaurant closes 8pm and no other places nearby the hotel for dinner. Waiters takes its own time for everything, even with the restaurant no crowded. It seems they do not want to do their job. I needed to bring a glass or a fork to my table.

In general terms this place is acceptable to stay. I travel for work and it is more than enough. Taxi service at the hotel can be charged to room account.

Stayed in January 2022

a little loud in the room, even with the window closed. its right by a busy street.

good location when you need to go to the airport, good breakfast

Stayed in September 2021

Good 👍

Stayed in July 2021

The booking.com post stated that the hotel was 3.4miles from El Dorado airport, which was our search criteria. It was not. Instead we had a 45minute taxi ride both too and from the hotel, which was set up more as a truck-stop hotel on the way out of Bogota, not an airport hotel. We were very unhappy about the location as our international flight was 7am, requiring us to be at the airport at 4am, hence our goal to be close to the airport.

The staff were exceptional. Could not fault them. Erika greeted us at the door, arranged an airport shuttle for first thing in the morning, arranged a wake-up call and packed breakfast. A+

Stayed in April 2024

Room was too small for the price I paid. Also, at the time I booked it, it said it included a mini-bar but the room did not have it.

People

Stayed in December 2023

Mi habitación estaba en la parte de atrás, la última.

The staff was always very friendly.

Stayed in September 2023

Super clean, big and comfortable bed. Kitchen and transport Staff Coordinator were super friendly and helped my a lot. Closest to Coliseo Live is the best option if the trip is for assisting a concert.

Stayed in September 2023

The location is not nearby the airport, they don’t pick you up at the airport, they don’t communicate on time. With Checking out they told me that I didn’t pay the taxes….I told them I booked on booking.com and the price is included taxes. They didn’t believe me :(

The beds are very comfy

Stayed in August 2023

Nothing.

The breakfast was extraordinary, and the locations too.

Stayed in June 2023

They advocate themselves as a green hotel, but still use a lot of plastic. We still had single use soap bottles and soap bars in plastic, even though there was an (empty) soap dispenser in the shower. They also have single use cups at breakfast for coffee (besides normal cups). The shower is nice but can only be regulated by temperature. A lot of water is wasted this way, as a lot of water comes out of it, much more than needed Breakfast is pretty meagre for such a big hotel. There are no sweet pastries, just plain buns and bread that were often even burned One morning they had pancakes but didn't want to make that the other mornings. They have a typical non-western breakfast with rice, soup etc. Only one of three mornings we were there they had more cereal options that cornflakes. So if you like big buffet breakfast, this hotel is not recommended. We had to switch rooms twice because the internet wasn't working well. The personnel didnt speak much English. The hotel has a restaurant. Outside you have to drive to get food, as the hotel is not located near any other restaurants.

The rooms are nice. The beds big and soft:) When the internet works, it is fast! The hotel is conveniently located outside the city, but the road is very busy during the weekends!

Stayed in February 2023

Rooms are not 18m2 . Rooms are really small you cannot even feel comfortable.

Near to Coliseo Live

Stayed in November 2022

They arranged a Mexican party which was good. But the music was loud and you could easily hear this in your room. I booked this hotel because it was close by the airport (5 km on booking). But it took me 1 hour and 20 minutes to get there from the airport due too the traffic jams. Eventually it was 22km. I also booked this because they had a sauna. But the sauna didn't worked. Beds where hard as well.

Nice staff

Stayed in October 2022

I think front desk attention was not friendly (but that is something that happens a lot in Bogotá). The room seemed poor in terms of maintenance: the had a soap dispenser in the shower, but it was empty. And there was only 1 hand soap and 1 small soap (no conditioner or soap for the shower; neither hand lotion. Some basic amenities you can find in other hotel at the same price level). Finally, the room has zero sound isolation. And the building design creates a huge echo from the first floor so you can be very annoyed if people are using the games area in the first floor. I was in a 5th floor room and had to listen to the people playing and loud music until 21:00. Good point they seemed to clear the area early, but still, it was not comfortable trying to watch a movie from 19:00 to 21:00 with all that noise.

Breakfast was not bad.

Stayed in October 2022

we didn’t get the room we booked.

awesome staff!

Stayed in October 2022

very good

Stayed in June 2022