Calle 11 No. 2E-75, 540005 Cúcuta, Colombia
#1 of 79 hotels in Cúcuta
Guests' ChoiceBased on 332 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.6
Facilities
9.1
Staff
9.2
Value for money
8.9
Free WiFi
9.1
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End of dialog contentReviewed: 6 April 2022
Alessandro
ItalyFurniture was acient, gym was a tiny room with barely the minimum to be called s gym.
Almost everything.
Stayed in April 2022
Reviewed: 1 April 2022
Motta
United StatesBreakfast good, and excellent location.
Stayed in March 2022
Reviewed: 25 March 2022
Acevedo
ColombiaAgradable Cómodo Tranquilo
Stayed in March 2022
Reviewed: 25 March 2022
Erick
Puerto RicoNothing
Everything is perfect!
Stayed in March 2022
Reviewed: 18 March 2022
Mark
United StatesThe little discs of soap were not very good. The formula used for those didn't generate a lather and I found them hard to handle. Perhaps a change there could be considered. The breakfast bar seemed a little limited. The items offered were very good, but pehaps a little wider variety can be offered.
I loved the coffee there. I arrived before check-in and they allowed me to check my bags there until I returned to check in when the appropriate time came. This was extremely helpful so that I didn't have to transport my bags around with me while I did other things in the interim. Overall, a great experience!
Stayed in February 2022
Reviewed: 8 March 2022
Maria
United Stateseverything nice and clean
Stayed in February 2022
Reviewed: 1 March 2022
Maria
United StatesLocation
needed new installations
Stayed in February 2022
Reviewed: 27 February 2022
Flamur
United Statesdining and breakfast area staff very friendly
maintenance a bit poor but overall very good
Stayed in February 2022
Reviewed: 26 February 2022
Herbert
United StatesExceptional customer service, everything is close by
Stayed in February 2022
Reviewed: 19 February 2022
Ely
SpainThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 14 February 2022
Sandra
Colombiaeverything was fine
location and environment
Stayed in February 2022
Reviewed: 3 February 2022
Josue
Chilenothing
all
Stayed in February 2022
Reviewed: 2 February 2022
Diego
Colombiagood
Stayed in December 2021
Reviewed: 1 February 2022
Oscar
Venezuelathey didn’t clean up the room nor checked the minibar while we were out of the room, then intended to do so (knocked the door twice) around 4pm once we were back. out of time!
well allocated right across one of the best shopping malls of the city and walking distance from a bunch of restaurants
Stayed in January 2022
Reviewed: 31 January 2022
Juan
United StatesWill stay there again
Stayed in January 2022
Reviewed: 29 January 2022
Alejandra
United KingdomEverything, great location and comfy rooms
Stayed in January 2022
Reviewed: 29 January 2022
Herbert
United StatesExcellent service, best hotel in cucuta, close to everything
Stayed in January 2022
Reviewed: 25 January 2022
Aquilino
Venezuelatwin beds can be improved.. too stiff
nice pool and staff
Stayed in January 2022
Reviewed: 15 January 2022
Yonder
Venezuelatodo en general.
Stayed in January 2022
Reviewed: 10 January 2022
Maria
United StatesNone
It's like my home...the SERVICE IS AMazing....from the real boys until food and beverages..we had a such great time,saina masage it's extra but it's super...everything...thank you guys for always be so awsome and we are so please with the attention and services..see you soon
Stayed in January 2022
Reviewed: 4 January 2022
Maria
United StatesEverything is perfect..you feel like 🏡 Thank you all...see you soon
Stayed in December 2021
Reviewed: 28 December 2021
Esperanza
United StatesThe food
It was perfect for 1 day
Stayed in December 2021
Reviewed: 20 December 2021
Melanie
United StatesThe restaurant seemed much slower than our usual experience in Colombia and we had mixed reviews on some of our dishes.
The staff was fantastic at this hotel. They were very accommodating and prompt on all requests. The rooms were clean with extra details for comfort. The beds were comfortable. They let us drop our bags off early with no extra charge. We left some fruit in our room when we checked out and before we were even out of the hotel they alerted us that we had left something. We stayed on a very busy weekend and still got this level of attention. The cost value was very good.
Stayed in December 2021
Reviewed: 17 December 2021
Robert
United StatesIt's the biggest Hotel in Cucuta. A great value.
Stayed in December 2021
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