Calle 5 No. 8-13, 190003 Popayan, Colombia
#4 of 35 hotels in Popayan
Guests' ChoiceBased on 104 hotel reviews
9.1Cleanliness
9.5
Comfort
9.3
Location
9.7
Facilities
9.2
Staff
9.5
Value for money
9.3
Free WiFi
9.0
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End of dialog contentReviewed: 7 April 2024
Melissa
ColombiaLocation, decoration
Stayed in April 2024
Reviewed: 26 March 2024
Francesco
ItalyExcellent hotel hosted in a beautiful historical palace 200 meters from the main square. Reccomended.
Stayed in March 2024
Reviewed: 25 February 2024
Christian
GermanyBeautiful colonial-era house in the middle of the old town. Clean rooms and super friendly staff.
Stayed in February 2024
Reviewed: 10 February 2024
Philip
United StatesNo complaints
Gorgeous old building that has been lovingly updated without sacrificing any of the original charm. Room was beautifully furnished with room for spreading out and storing your luggage. Bed was fabulous as were the linens and towels and toiletries were supplied. Great shower too. Staff were fabulous, especially the cleaners who made sure everything was perfect. Breakfast had an unusually large selection of tasty options and the staff were on top of things even when they were extremely busy. I want to live there.
Stayed in February 2024
Reviewed: 8 February 2024
Zuzana
SlovakiaBeautiful historical building, centrally located, with all the basic amenities. Spotless clean, the staff was super friendly and made everything easy for us with a smile on their face, despite our awkward and probably impolite attempts to speak Spanish.
Stayed in February 2024
Reviewed: 30 January 2024
Grant
CanadaGreat location, free parking, great price.
Stayed in January 2024
Reviewed: 29 January 2024
Oriana
ColombiaTv is old not smart
Location, architecture, king bed
Stayed in December 2023
Reviewed: 17 January 2024
Ovidiu
RomaniaThe location, the rooms, the staff. Modern rooms with huge tv screen and nice bath. The staff did everything in their power the make us feel welcomed.
Stayed in January 2024
Reviewed: 14 January 2024
Daniel
ColombiaJust loved it, stayed in three different hotels in the city, but will come back straight to this one.
Stayed in December 2023
Reviewed: 13 January 2024
Diane
United KingdomLack of furniture in the room. It had two double beds but only one chair so looked a bit sparse
Beautiful old building with lots of outdoor areas to sit in. Huge room with balcony in a central location. Little English spoken but reception staff were helpful in booking a taxi, getting bus times etc. Breakfast is charged seperately but was good value
Stayed in January 2024
Reviewed: 3 January 2024
Catherine
United KingdomThe smell of car exhaust fumes coming into the lobby is awful
Great location close to the central square. However, that’s also a disadvantage as the traffic is very noisy. Beautiful building and sympathetically converted rooms. Staff helpful. I asked to be moved to a quieter room which they accommodated.
Stayed in December 2023
Reviewed: 7 December 2023
Todd
GermanyVery noisy, thin walls. No amenities. You need to get a hairdryer from the desk. Mediocre breakfast but with great fruit and fresh juice.
Beautiful building, helpful staff
Stayed in December 2023
Reviewed: 26 November 2023
John
Colombiathe restaurante was a very big disapointment
the hotel itself was great
Stayed in November 2023
Reviewed: 25 November 2023
Janine
United KingdomRestaurant lets the hotel down. Very poor
Excellent room, big and spacious tall ceilings despite being on the road it was quiet. Ceiling fan. Secure off site parking one block away
Stayed in November 2023
Reviewed: 23 November 2023
Lucy
IrelandWell located, very close to the main square. Beautiful traditional house with a patio in the middle. It has a pizza restaurant which comes handy to grab a bite if you dont want to leave the place at night
Stayed in November 2023
Reviewed: 22 November 2023
Vasileios
GreeceComfortable room Excellent Architecture Nice Breakfast Best location downtown next to the Main Square
Stayed in November 2023
Reviewed: 15 November 2023
Arroyo
EcuadorEvery was fine. No complaints.
The staff is friendly. Rooms were clean.
Stayed in November 2023
Reviewed: 5 November 2023
Gaston
NetherlandsLocated in the center of popayan, they have their oqn parking. Very spacious rooms, very good bed and showe
Stayed in November 2023
Reviewed: 31 October 2023
Christian
SwitzerlandThe choice for the breakfast could be bigger. And in the room there is not a lot of place to put your personal things.
Great place in a colonial mansion. The staff very smart and helpful. The rooms are nice. It's very clean. The price more than reasonable. Would go back.
Stayed in October 2023
Reviewed: 16 October 2023
Dinesh911
SwitzerlandNone
Beautiful, historic, comfortable and very clean hotel. Staff very helpful and the cost was very cheap comparednto quality and standard.
Stayed in September 2023
Reviewed: 12 October 2023
Susan
AustraliaI would stay here again.
The bed was super comfortable. The shower hot with great water pressure. Great location. Good value.
Stayed in October 2023
Reviewed: 3 October 2023
Dinesh911
SwitzerlandNothing
Everything.. Very clean, friendly staff and cheap price.
Stayed in September 2023
Reviewed: 27 August 2023
Tobin
CanadaWe really enjoyed the comfortable rooms in this beautiful building. The rooms and main building were clean and very well cared for. Every detail has been thought of for travelers, and the staff at reception were so helpful in giving us a map and food recommendations. We loved the included breakfast, and enjoyed the food at the restaurant for dinner, too. This is an excellent choice for Popayan!
Stayed in August 2023
Reviewed: 22 August 2023
Materon
ColombiaVery clean, nice staff, good service
Stayed in August 2023
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