No particular complaints about our stay.

Great hotel near Villa de Leyva on the hill. The staff was very friendly and had made a mistake when booking and they were very kind and flexible. The nature and surroundings of the hotel were great. The breakfast was good and the staff was wonderful.

Stayed in February 2024

More facilities in room Thin walls, could hear people next door Should have prepared the room with flowers etc as it was a honeymoon

Beautiful location Friendly staff Romantic

Stayed in February 2024

Some furniture

location

Stayed in November 2023

For the price, I was expecting to have bath robes, slippers and a Smart TV. Also, the restaurant schedule was modified our first day because I think we were the only guests. However, I didn't appreciate that because we had to have dinner before 7 pm.

The view, the friendliness of the staff and the quiet.

Stayed in December 2023

Nothing

Everything, very clean room and especially the price. The staff was very friendly and accommodating. Breakfast was delicious, and food came out quick.

Stayed in November 2023

Towels could be bigger, snack bar needs more items, would be nice to have a much darker room!

Its at a perfect location in the mountains! Great views, value is great!

Stayed in August 2023

Nothing.

The expectional architecture and interior design, the location, the views, the walks in the direct environmet, the free upgrade to an even more spacious appartment, the friendly and lovely personel .....

Stayed in July 2023

The staff did not speak any English. A small explanation about the jacuzzi would have been nice. Watch out: the last two kilometers to the hotel are a bit rough and very steep. Also at the hotel itself you have to walk up a very steep hill.

We had the room with the jacuzzi on the balcony. Very nice. The possibility to have breakfast delivered to the room room is great.

Stayed in March 2023

the room smelled of smoke from previous group using fireplace and the shower couldn’t settle on hot or cold. noisy in the am.

beautiful location. good food. comfortable bed. nice staff.

Stayed in December 2022

there was no hot water during and following rainfall

The view

Stayed in October 2022

A bit of a rough road from Villa de Leyva but nothing that a careful driver cannot handle.

Absolutely beautiful enclave by the mountains, gracefully decorated and exceptionally maintained. Staff is among the most friendly I have ever had, and the surrounding areas equally exceptional.

Stayed in August 2022

Excellent place

Stayed in May 2022

Bathrooms did not have any amenities.

Beautiful views. Interesting design and landscaping. Delicious breakfast.

Stayed in December 2021

Maybe last mile to get up hill and not easy to drive

This was great

Stayed in August 2021

BE WARNED: I wish I could give this place a better rating. Once we were there, it really was pretty nice; but I can't get over the feeling of getting the "bait & switch" when I reserved the room. Booking.com showed me several options available to reserve. I looked at individual pictures and amenities for each option. In the end, I decided to splurge and reserve the most expensive suite available- because it offered a hammock and hot tub on the terraces! (Along other attractive amenities). Additionally it showed a small kitchenette on the terrace as well. We were so excited! As soon as I made the reservation, and was charged by the property, I received several long WhatsApp messages from the property informing us of all the rules, and additional charges for using amenities in the room- like hot tub or jettub, and fireplace- that were not disclosed in the listing. And the worst part was their WhatsApp message indicating that the rooms are not guaranteed. So even though I paid for the best suite, their email said that the rooms are assigned based on availability. They sent links to the various suites and I found the one I had paid for, the nicest one, and I immediately sent them a message letting them know we were requesting that one. They replied with a repeat of the email, "rooms are assigned at check-in based on availability." I was frustrated with this place before we even got there. Then the day before check in they sent me a link to a Google doc in which I was asked to enter all of my personal information, including passport number and address. No way i would trust them with that info in a Google doc! Sure enough, we got to the hotel at check-in time and did not get the room we paid for. In fact, we passed that cabin as we were walking to ours, and it was obviously not occupied. It felt very deceiving to me, like a scam, and even though the staff was kind once we arrived, I would not stay there again, nor recommend.

The location- and hotel grounds- are beautiful! The staff was friendly. Food from the restaurant was nice.

Stayed in December 2023

The shower knob was broken. When I tried opening the hot water knob, the knob fell out in pieces. Of course I wasn’t able to close the water and at 7:30 am there is NOBODY around or on the phone to call to. I wasn’t able to shower and the water stayed running until I was able to talk with someone. Also, the hot water never came out of the shower. Just in the sink.

The was beautiful and the room was nice and comfortable

Stayed in September 2023

Outdated furniture and very weird old smell on the room. The staff didn’t speak even one word or English. The front door of the hotel closes at 10:30 and you can’t get in after that. The breakfast starts at 8 which is very late. Very far from Villa de Leyva so we had to use taxi all the time.

Very well maintained garden. It was clean.

Stayed in February 2023

The road up to the hotel is a bit scary and we drove it in the dark which I won’t recommend. our room lemon snd mynt was a steep hike to the other side of the hotel. Not suitable for unfit people. There was a jacuzzi in the bathroom which was pointless and you had to climb from behind into it to get a shower and climb out of it the same way since there was no sliding door. Very unpractical. There were no water glasses in the room but they did sell water (which for a hotel price like that should come for free). Breakfast was basic, they didn’t offer fresh fruit or any jam just the usual eggs.

Location was excellent, friendly staff and comfortable bed. Room had stunning views and it was lovely quiet.

Stayed in February 2023

Shower hard to get a warm steady temperature. Breakfast was poor, the arepa was very bland and the hot chocolate not very good but the soup very delicious. Perhaps have fresh fruit as well as an option.

The views are amazing and staff absolutely fantastic, always helpful. The room was beautiful but the walk up to the room could be challenging for some, especially if it's wet. To reach the hotel you need a reliable vehicle it can be difficult it rainy and very wet but worth it for sure. The hot/cold water regulator in the shower can be touchy. Overall the hotel is great, I would stay again but choose a room with a different view as you can have the town view or mountains.

Stayed in November 2022

Bedrooms windows only have blackouts and them doesn't cover the whole Windows, so you don't have privacy. Night stands lamp bulbs don't work. Jacuzzi jets dont blow enough air, so don't ask for jacuzzi service. Shower hot water is scalding. Be careful.

Breakfast wasn't good. Dinner was very slow. Took too long for appetizer and main course. My wife and I where the only customers. Chorizo beef was to chewy and spaghettis too hard, not even al dente. I requested for more grated cheese and the first waitress answer was " it has an esxtra charge".

Stayed in October 2022

The water was difficult to arrange, and t was mostly cold! Moreover, in the restaurant area you can see the carcassess of some cockroaches, which is not nice.

The location is peaceful and chill. In the area of the hotel, there are very nice ecological paths with valleys and waterfalls! Moreover, the hotel is very near to the village (if you have a car), so you can quickly go there and enjoy the events

Stayed in September 2022

Had issues with hot water working properly and also jacuzzi did not work

Location

Stayed in August 2021

the breakfast wasn’t great

Stayed in November 2022

Beautiful place and excellent service.

Stayed in August 2021