Hoi An, Vietnam
Positive section of review
I have travelled to alot of places and this is the only place I would give 100% satisfaction. Staff so friendly and happy to help with any situation. My husband has a mobility problem the entire staff help with getting up from seats to supporting him down the stairs. The customer service representative, sorry didn't write her name down, was excellent. She meet us each day with a hello and asked about the day and want we were doing and helped with any queries were had. The food and drinks were excellent. My husband had a few days in bed and the staff brought extra water and towels for him. I can't recommend this resort highly enough. We will be back. Thanks again.
Negative section of review
Nil
Hanoi, Vietnam
Positive section of review
The owner and family are lovely. They helped us get washing done and get our luggage to the rooms. The room was quiet, cool and comfortable. The location is ideal for exploring the Old Quarter and Lake areas without being in a busy area.
Negative section of review
All ok. Be aware that narrow steep stairs lead up to the rooms. Not for people with mobility issues.
Ninh Binh, Vietnam
Positive section of review
This is the best hotel we had in whole Vietnam. Beautiful nature, clean pool, tasty breakfast, nice owners. For sure we will come back!
Hanoi, Vietnam
Positive section of review
the location, located near to attractions but in a less busy street. the room is spacious enough and clean
Negative section of review
I thought they were washing machine provided however there was none
Ho Chi Minh City, Vietnam
Positive section of review
Overall good spot for staying and working, very convenient. Good staff and clean property.
Negative section of review
Could keep the kitchen on for some basic food, even for cutlery had to ask only during breakfast time.
Ho Chi Minh City, Vietnam
Positive section of review
It had a fridge, microwave. But I fid not use.
Negative section of review
There was no bin for waste. No soap in the toilet. If nt mjstakwn, no tea or coffe, but only two biottles off water were p t ovided. Myy main concern was that they must have not changed the bedcover. There was no bed sheet, but a fixed bed cover. I noted hair pieces on it. A quilt was provided without a coversheet. I believe the quilt was used over and over. I usually carry a bed sheet, so if I find cases like this, I use my own sheet. I used the towel as a bed sheet. This was my 3rd bad experience in Vietnam while using homestay. I will, in future, use standard good hotels. Pay a bit more. The landload lady collected money as I arrived, and I saw her again on the day of checking out. I messaged her about my concerns. She did not respond. I had to climb two stories up with bags. Of course, she helped me when checking in and out.
Ho Chi Minh City, Vietnam
Positive section of review
Great apartment, definitely will come back
Hue, Vietnam
Positive section of review
The personel is super friendly And helpful.
Negative section of review
The hotel is far away from the Center. Its a bit noisy when you want to open the window.
Hoi An, Vietnam
Positive section of review
Proximity so close to everything 😀
Da Lat, Vietnam
Positive section of review
Exceptionally clean
Negative section of review
Nothing