Cytizen Epicentro Laboral & Social, Calle la Rivera, 40702 San José, Costa Rica
#21 of 117 hotels in San José
Guests' ChoiceBased on 187 hotel reviews
8.8Cleanliness
9.5
Comfort
9.4
Location
9.0
Facilities
9.3
Staff
9.0
Value for money
8.3
Free WiFi
9.0
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End of dialog contentReviewed: 27 April 2024
Jeanne
United StatesThe fourth floor was a lovely spot for us to wait for our rooms. The restaurant was surprisingly great and the staff was fantastic.
Stayed in March 2024
Reviewed: 24 April 2024
Cs
United StatesThe hotel is new and clean, and an adjacent food truck area has good food options. Starbucks is next to the hotel if you want to skip a $32 breakfast fee. The shuttle is convenient and excellent. The pool is a relaxing option.
Stayed in April 2024
Reviewed: 15 April 2024
Florence
United StatesThis was a great hotel . Everything was okay and I enjoy my stay there
Stayed in April 2024
Reviewed: 14 April 2024
Michael
United KingdomGood location for airport. Modern and clean. Friendly staff.
Stayed in March 2024
Reviewed: 8 April 2024
Sabina
CroatiaCannot opet the window in the room. Small beds. We took a room for 4. It was written double beds, but they were very small. IT was very hard to sleep on that bed even with a kid.
Location Lobby Rooftop
Stayed in April 2024
Reviewed: 2 April 2024
David
Czech RepublicThe only downside was that the airport shuttle runs from 6am in the morning, i.e. if you have a flight at 7am, you need to take a taxi for 20 bucks.
Clean, location, high standard.
Stayed in March 2024
Reviewed: 21 March 2024
Angelique
United Statesnothing really
very clean hotel
Stayed in March 2024
Reviewed: 4 March 2024
Lindsey
CanadaNothing!
Close to airport and everything we needed! Beds and room were super comfortable! Really friendly staff
Stayed in February 2024
Reviewed: 3 March 2024
Joe
United Statesstyle and convenance to the SJO Airport
Simply too expensive for what it is.....
Stayed in February 2024
Reviewed: 29 February 2024
Mcintyre
United StatesThere was a fire alarm as soon as we put our bags down in the room lol. It was great though because it went off quickly and the staff at the front desk made sure we knew it was not a real alarm.
The food was great, the style of the rooms and common areas were beautiful, and the staff were incredibly helpful.
Stayed in February 2024
Reviewed: 29 February 2024
Emily
United StatesThe room next to us.
Breakfast was fabulous. Lot of choices. Dinner was great. Unfortunately the room next to us was very loud (had to complain twice).
Stayed in February 2024
Reviewed: 19 February 2024
Sean
CanadaNice rooms and convenient from airport. Really good breakfast. Also very kid focused.
Stayed in February 2024
Reviewed: 15 February 2024
Gordon
United KingdomGreat Architecture,stylish,super bedroom, lovely staff, location from airport,fantastic breakfast. Lots of parking underground.
Stayed in February 2024
Reviewed: 29 January 2024
Andrew
United StatesThey have a loud live music event in the dining room in the evenings that goes until 10pm. The staff was very nice and moved us to a different room but make to ask. We usually don’t mind a good loud party but we had a very early morning flight the next day.
Very clean and modern great location and safe. There is a nice underground parking garage.
Stayed in December 2023
Reviewed: 22 January 2024
Ananthanarayanan
United StatesWell maintained and the food trucks around for a variety of food, besides the restaurants.
Stayed in January 2024
Reviewed: 15 January 2024
Rosser
United StatesThe staff were so helpful and kind, but they really messed up with the airport shuttle during my stay. I chose this hotel because it has a shuttle (and looked very nice) but my 2-month-old son and I waited at the domestic terminal (standing out front and actively looking) for more than 1.5hrs waiting for a shuttle that never came. Ended up taking a taxi with 2 other couples going to the same hotel. I called multiple times and got a description of the van (which does not say AC Hotels or Marriott on it) and if the driver did ever come by, he never stopped and called out that he was with AC Hotels. I asked multiple Marriott drivers, but they were all with the Courtyard Marriott. And then in the morning, I had to leave around 4:00am to go back to the domestic airport and the shuttle doesn't start til 6am...so I got an uber.
Loved the hotel, the food truck set-up out front, plus grocery store, starbucks, and bakery right out front was so convenient, room was very comfy/nice/clean, and loved the little nespresso pod coffee maker.
Stayed in January 2024
Reviewed: 15 January 2024
Paul
CanadaWe were in between airports for a night, after coming out of the jungle. Next time we would book an extra day there to chill. Nice roof top pool area. Everything modern and clean (and dry, after the jungle).
Stayed in January 2024
Reviewed: 10 January 2024
Tuareg
BrazilEverything was fine during our experience. The only thing that didn't meet our expectations was the pool that, regardless being a good pool, it is in the middle of the 4th floor bar. That means less privacy and a bit of exposure if you use this resource.
The hotel has it's own business centre and small shops in the complex. Suits every need and has plenty comfort.
Stayed in January 2024
Reviewed: 7 January 2024
Martha
United KingdomSuper easy and comfortable hotel. Amenities were right on your doorstep. Very close to the airport with a free shuttle.
Stayed in January 2024
Reviewed: 3 January 2024
Nicole
United StatesSeems a bit far from fun things and excursions.
Perfect location to transition to and from airport. Super clean facilities and awesome amenities around hotel.
Stayed in December 2023
Reviewed: 1 January 2024
Georgie
United StatesThe view was just a fake plant hedge and there were dead birds outside our window. Besides that it was great.
Super clean and nice! Staff was great and super easy and fast check in!
Stayed in December 2023
Reviewed: 31 December 2023
Ericka
United StatesThe property was 2 hours away from the beach and all the activities.
The property was very clean. Staff very friendly and helpful.
Stayed in December 2023
Reviewed: 25 December 2023
Steven
United StatesNothing.
The hotel was immaculate, and the staff were friendly, professional, and helpful. The breakfast buffet was great.
Stayed in December 2023
Reviewed: 22 December 2023
Aykut
United StatesThe operation hours of the airport shuttle
Stayed in December 2023
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