La Fortuna, San Carlos, 21007 Fortuna, Costa Rica
#27 of 110 hotels in Fortuna
Guests' ChoiceBased on 291 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.4
Facilities
8.9
Staff
9.4
Value for money
9.1
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Spyridoula
United KingdomPerfect location for nature lovers! The restaurant was amazing with delicious food and good prices. I loved how the folded our towels every day! Definitely will revisit!
Stayed in March 2024
Reviewed: 14 April 2024
Sylke
CanadaWe loved the beautiful surroundings and how everything was so clean. People were really friendly:) we loved the restaurant and the servers. The cabin was cute but the lighting in the bathroom was really bad. The mattresses where ok and there where some opening from the logs and door where insects could enter. But overall we really liked it and would come back again:)
Stayed in April 2024
Reviewed: 2 April 2024
Penny
United KingdomNothing! Everything was excellent.
Great location out of town. Perfect for nature. Loved being surrounded by wildlife and being woken by howler monkeys. We even had a resident sloth! Lovely cabins - very comfortable. Very friendly and helpful staff.
Stayed in April 2024
Reviewed: 31 March 2024
Jo
United StatesViews of wildlife were exceptional. The property maintains forest that is part of a corridor to the larger protected forest on the volcano well as gardens and water features, all which serve to support high biodiversity. It’s a gem for any nature lover.
Stayed in March 2024
Reviewed: 27 March 2024
Lucinda
United StatesNo shampoo/conditioner
Iconic bungalows in the rain forest. Wake up to the birds and all the sounds of nature. Very nice restaurant and hospitable staff.
Stayed in March 2024
Reviewed: 21 March 2024
Celine
FranceThe lodge is a little bit dated but it remains very comfy with all you need.
The lodge was very spacious surrounded by nature Very nice breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Piotr
PolandThere were holes in the mosquito nets, resulting in many insects coming through during the night
Great base to explore the area of the Arenal volcano. The wooden cabins were charming and rather comfortable. The breakfast with view on coloured birds was incredible
Stayed in March 2024
Reviewed: 12 March 2024
Loose
United StatesNo TV
Location in plush rainforest, cute cabins
Stayed in March 2024
Reviewed: 11 March 2024
Doriene
NetherlandsThe bathroom was a bit outdated.
Very private and cute house, with a little patio. The restaurant is good and the best option in the area (which is very touristy!) bonus: it has a lot of birds visiting!
Stayed in February 2024
Reviewed: 5 March 2024
Katy
United StatesSome repairs to the bungalow could be made, but the rustic nature of the room did not detract from the enjoyment of my stay. There are so many positives that it wasn't an issue for me, the value was great.
The staff was amazing, the grounds were beautiful and location was convenient. I know this may seem trivial, bet the water pressure in the shower was perfect. I've had stays diminished by poor showers in the past, a good shower is very important to me.
Stayed in February 2024
Reviewed: 29 February 2024
Dale
United StatesLittle ants were all over spare bed I understand it's the rain forest but maybe some kind of pest.control for in the cabins at least
Location, food, staff were all friendly and very helpful
Stayed in February 2024
Reviewed: 26 February 2024
George
United StatesMenu a little lacking - no fish. But soups and what I ate was delicious.
Well located for my needs .
Stayed in February 2024
Reviewed: 23 February 2024
Lynne
United Statessee above
scrambled eggs were not edible. it would be nice if they offered a fruit bowl or granola for breakfast. Or French toast. Yeah breakfast was so subpar lunch was white rice instead of brown rice that could be improved. The seafood chowder was good but needed some vegetables. The vegetable soup was was pretty terrible like bouillon, dissolved in water without much else.
Stayed in February 2024
Reviewed: 19 February 2024
Marc
FranceLovely bungalow in a beautiful setting in the middle of the jungle. Several tours are organized in the trail which surrounds the lodge, which is very convenient. The bungalow is well equipped, secured and protected from insects. Breakfast is amazing and the restaurant in general has great food and a view of many different birds and animals. Staff are very kind and helpful.
Stayed in February 2024
Reviewed: 18 February 2024
Andrea
United StatesLoved this place! Loved the night tour and the rooms!
Stayed in February 2024
Reviewed: 12 February 2024
Carolyn
United KingdomNothing really. Note to others, this is a rainforest setting so if you dislike mosquitos when outside or struggle with the damp, this may not be for you,
For those who love nature, this was an excellent place to stay. We loved listening to the Howler monkeys over our roof and watching the birds in the morning. Great to wander round the gardens and grounds in the morning. Even got to see the resident Sloth on the very tops of the tree. Food was very good and reasonable price. The night tour was excellent ( saw all kinds of colourful frogs, and snakes etc) It was a very peaceful place to stay and we were really happy to be here rather than town. Despite being in the rainforest, our room was free from bugs and very comfortable. Beds were excellent
Stayed in February 2024
Reviewed: 12 February 2024
Kendra
United StatesIndividual cabins were so cute! Clean and comfortable room. We loved that we could hear the howler monkeys in the surrounding forest. Staff was very nice and accommodating, helping us with a botched reservation at an attraction and helping us book another tour.
Stayed in February 2024
Reviewed: 8 February 2024
Ulrich
GermanyNothing.
Great place for 2 nights. Highly recommended. 5 star
Stayed in February 2024
Reviewed: 7 February 2024
Jane
United StatesWe saw many beautiful birds at breakfast.
Stayed in February 2024
Reviewed: 6 February 2024
Jane
United StatesGreat birding at breakfast!
Stayed in February 2024
Reviewed: 6 February 2024
Lisa
CanadaLocation
Stayed in January 2024
Reviewed: 5 February 2024
Deann
United StatesLighting in the bathroom was dim.
Having free breakfast each day was wonderful. We loved watching the birds during breakfast. We enjoyed the hike and tropical garden on the property. Having the night hike at this location was convenient. Staff was super friendly, and we especially enjoyed our conversations with Alan in the restaurant who helped us learn about the culture and language.
Stayed in February 2024
Reviewed: 4 February 2024
Erica
CanadaBeautiful setting full of wildlife tucked away from the busier parts of the La Fortuna/Arenal area, while still close enough for area attractions to be accessible on foot or a short car ride/taxi away. (Highly recommend the North Fields coffee and chocolate tour next door.) Great little restaurant that surprised us with its good value relative to options on town. All hotel staff were lovely and beyond helpful. A hidden gem in this area, for sure!
Stayed in January 2024
Reviewed: 2 February 2024
Sarah
United StatesNothing
The staff were so helpful. Food was great, highlight at breakfast was watching the birds. Very reasonable in price and well kept. The nature hike on the property was awesome.
Stayed in January 2024
Manerba del Garda, Italy
Binz, Germany
Wisła, Poland
Yzerfontein, South Africa
Numazu, Japan
Punta del Este, Uruguay
Lisbon, Portugal
Malpas, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content