Dining/drinks were quite expensive

Grounds were immaculate and rooms cleaned daily, pool and lounging, yoga, breakfasts all fantastic.

Stayed in March 2024

omlet in the breakfast, smelly room, towels outdated

facilities eg games for children, natural springs, breakfast , nice walking around

Stayed in April 2024

We have no dislikes!

It was clean, beautiful and extremely welcoming.

Stayed in May 2024

Was a little bit hard to find the signs where confused

The breakfast was very delicious the thermal waters so relaxing the rooms was beautiful the hotel is very nice the dinner at the Italian restaurant was so goood

Stayed in April 2024

Nothing

My family loved that there was so much to do at the Arenal springs resort. The breakfast was one of the best we have ever had! The yoga was amazing as well as spacious gym with a fun game area And the pool and hot springs just spectacular! What we enjoyed the most though was the staff! They were so attentive, friendly and really made our family feel at home. We will definitely come back!

Stayed in April 2024

Nothing.

Pools were amazing, breakfast greatly exceeded expectations, staff were so friendly, views of the volcano were amazing, yoga in the morning was awesome. Zero complaints.

Stayed in April 2024

Nothing

Comfortable accommodation in well thought out room. Wonderful luxurious bathroom. The grounds are beautiful and full of birds. Yoga outside to start the day, followed by delicious freshly prepared breakfast and time in their own hot springs. Just perfect

Stayed in February 2024

Dated and small rooms. Rooms are a long walk from the pool.

Great pool, hot springs, and restaurants. Well located. Friendly staff.

Stayed in April 2024

Not a criticism but perhaps a free shuttle service at set times to the main town would be a great addition to this already excellent hotel.

The staff were so friendly and very helpful booking activities and transfers. The hot springs were a delight, the rooms were clean and spacious with a gorgeous view of the volcano. You could also get lifts to and from your room on the golf buggy. Buffet breakfast has an excellent selection and the gym had great facilities. Free yoga in the morning was a lovely way to start the day.

Stayed in April 2024

Top notch resort! Hot springs are fabulous and breakfast was a super delight every day. Staff was very professional, helpful and friendly.

Stayed in February 2024

Everything was incredible!

Stayed in March 2024

None

We enjoyed our stay there. The room was spacious and clean and had the stunning view of the volcano. Perfect customer service at the front desk and at the restaurant.

Stayed in April 2024

The music in the springs pool was loud and not very relaxing. We had to move away from the bar area to hear each other. More serene music would have been nice. The room, while well appointed and comfortable enough, could use an update. The mattresses were on the firm side and dipped a bit, the decor very dated, bathroom was in definite need of updates.

Hot springs pools were wonderful and revitalizing. The rooms were nice, we felt comfortable and safe. The property was beautiful! The grounds meticulous and such a variety of tropical plants and trees. We loved the size of the resort, it almost felt intimate. The views of the Arenal Volcano were breath taking. Breakfast was amazing, the Italian restaurant had the most amazing seafood risotto. The staff went out of there way to accommodate us. Our son was getting married. They had a banner on their door, swan towels with rose petals champagne and chocolate covered strawberries!

Stayed in March 2024

The hot springs and view of the volcano . Lots of activity. Staff extra friendly.

Stayed in March 2024

Nothing 😀

Stunning property with great view of the volcano - we were lucky enough to see it without any cloud. Pool and hot springs area is amazing with its swim up bars. Rooms were lovely and always a buggy to pick you up if you don’t want to make the short walk to the facilities. Breakfast was delicious, with a great choice. Only a short taxi ride to La Fortuna if you want to go there for shopping, dinner etc.

Stayed in March 2024

nothing

Breathtaking views of Arenal Volcano, location, cleanliness, thermal springs and of course the morning yoga.

Stayed in March 2024

Ran out of tequila at pool bar over several days and only had a very expensive choice

Stayed in March 2024

The property is amazing and very well maintained.

Stayed in March 2024

This place is like heaven, different pools (hot springs) with different temperatures. Great breakfast (the best we had in Costa Rica), good restaurants, very nice rooms. The service was amazing.

Stayed in March 2024

None

Great location, courteous staff, excellent upkeep of property, best concierge desk

Stayed in February 2024

Everything was ok

I loved the surroundings and the location.

Stayed in January 2024

The rooms seems to be big, but they aren’t really due to big and heavy old fashioned furniture. Not that you spend much time in a room, but still

Facilities (with kids room, gym, hot pools, rest areas), budge breakfast (amazing!)

Stayed in January 2024

Clean facilities with very friendly staff. Beautiful layout and close to town with all sorts of tours bookable at the hotel.

Stayed in January 2024

There is nothing not to like.

Everything about this property is amazing. The rooms are comfortable, the breakfast was out of this world and the hot springs were divine.

Stayed in February 2024