There was nothing you couldn’t like

Absolutely everything

Stayed in November 2023

I was shocked I had to make breakfast reservations for the complimentary breakfast. Personally I like to stroll into breakfast whenever I feel like it vs having to go at a set time. I get why they do it so they can better prepare for the number of guests etc.. I needed to call the front desk the day or night before and tell them what time I'd be having breakfast the next day. The same is true if I wanted to have dinner at the main restaurant or the Italian restaurant; needed to tell them I'd be there and what time. In my case it was raining essentially every day and for me I wasn't going to do any activities; but if I was, I might question when I'd be back or I might think I'd be back and then I'm not. With that it's added stress I don't really want when I'm on vacation. Imagine going out for an activity and then coming back and realize I forgot to make reservations.. then I have to go back out to eat something. Just feels very "un pura vida " :) I should mention the Sushi bar which is open all day after 10 does not need rsvp. I took good advantage of that. Very good Sushi as well as other selections. And you can get a hamburger at the Sushi bar. : ) I'm personally not a big fan of fancy dinners when I'm on vacation and this is what this is. I did it once and the experience was very nice. The food was amazing, one of the best short ribs I've ever eaten. Service is also on point, the staff is very very nice. I also was woken up by, what I thought was a car alarm, or something every night. The first night I called the front desk at about 2am telling them there's a car alarm or something going off. It was chirp or something every 5 seconds I couldn't sleep had to put on music in my earbuds. The second night the noise came back and this time it sounded right outside my villa front door. I realized then it must be one of the forest animals; a bird or something.

The combination Sushi Bar & Hot Springs is my favorite part. You have a swim up bar with bar stools in the hot springs while you enjoy your sushi and cocktails. I also loved that you can park your car at your villa, you have your own parking spot. I also took advantage of a massage while I was there. Just a 60minute massage something I don't normally do at a Hotel on vacation. It was very nice. The Greenery in and around the facilities are emaculate, very beautiful.

Stayed in November 2023

Not enough blankets. Kids were freezing at night

Great staff, very convenient location and very comfortable resort that felt more like a boutique hotel

Stayed in November 2023

Wood

Wood

Stayed in November 2023

Free Yoga, Garden, Emploees, Food

Stayed in November 2023

If you get room at the far end it is a bit of a walk to get to the pools but the grounds are gorgeous so it's a nice walk.

I travelled in off season so it was not crowded which was great. The pools were lovely, there was enough variety to change up temperatures, two bars in the pools. Only a small fresh water pool but I didn't even go in it as the thermal springs were so lovely. The free yoga every morning was a great bonus. Breakfast didn't have many vegatarian options but I didn't starve. There was lots of wildlife on the property, lizards, frogs and birds.

Stayed in October 2023

You can walk everywhere although golf cart service is available. Loved the wet pool bar. The view of the volcano from every corner of the property is a huge plus

Big property, very well kept and manicured.

Stayed in October 2023

None

Food, pools, yoga, and staff were excellent!

Stayed in August 2023

Nothing to dislike. Loved every part of our stay!

The resort was absolutely beautiful and the amenities were amazing. The security there was excellent; a staff member at every street leading to the bungalows. My favorite amenity was the hot springs pool bar. The breakfast buffet was outstanding. The food was delicious and such a wide variety. Loved the smoothie bar. The staff was awesome! Always available to help and so kind and pleasant. Our concierge Edward was so knowledgeable and helpful. Loved the animals our housekeeper staff made everyday with the blankets. I highly recommend this place to anyone who plans on visiting La Fortuna.

Stayed in September 2023

Very clean and comfortable, staff really friendly and attentive, pools are great, good breakfast, amazing view of the volcano

Stayed in August 2023

Beautiful, well-kept property with stunning views of Arenal volcano. Staff were very attentive and kind. Thermal springs were lovely and peaceful.

Stayed in August 2023

the coffee was not good and it would be good to have more decentralised pools

gym and the spa

Stayed in August 2023

Nothing

The pools were lovely and loved the lizards by the pool. Good choice at breakfast and lovely layout of bungalow cabins. Staff so friendly and helpful. Room clean and comfortable and hummingbirds outside.

Stayed in August 2023

We truly enjoyed our stay here! We came for our honeymoon and arrived to a room decorated and wine. The hot springs were wonderful and we enjoyed the bar and food services. We did two tours through the hotel and they were both perfect. I’d definitely stay here again!

Stayed in July 2023

A bit pricey food.

Beautiful view. Good breakfast. Lovely hot springs.

Stayed in July 2023

It would be perfect if The room little bit bigger

Breakfast was excellent, the services the staff Facilities, location

Stayed in June 2023

n/a

Arenal springs is a beautiful property, overlooking the volcano. Very friendly and professional staff. Exceptional breakfast with lot of options including make your omelet and sandwiches, fresh fruit juices. Would definitely go back if ever came back to Costa Rica. Really enjoyed the coffee from their on site coffee shop. The hotel staff also helped to coordinate and arrange for all the tours we took took while in la Fortuna.

Stayed in July 2023

The room was a little tight. We are a family of five- they gave us a great pull out bed but there was no where to put anything. No dressers/ drawers, etc.

Beautiful- loved the pools/springs, relatively compact given the size. Yoga was wonderful. The staff was friendly and helpful.

Stayed in July 2023

I wish they have bird feeding station

Hot springs are awesome

Stayed in June 2023

Long walk to access ice machine and restaurant

Very close to Arenal volcano with beautiful view

Stayed in June 2023

Nothing

Excellent breakfast with a lot of choices. Staff are very attentive. Beautiful resort, very well maintained and well thought out. There's nothing to complain about.

Stayed in June 2023

Tight parking space if you have a large vehicle.

Location was great. Well maintained property. Hot Spring pools, breakfast and room were all wonderful. Nice view of the volcano.

Stayed in May 2023

The food was overpriced.

Fantastic, attentive staff. Clean restaurants and pool area. Clean rooms. Great service all around. Hot springs were great. Saw lots of wildlife, too.

Stayed in May 2023

there are some exceptionally situated residences and some that might feel a little less well positioned.

a superb complex of residences with outstanding hot spring facilities some 15 mins out of of La Fortuna. feeling exclusive with options to dine and all the facilities (gym, gift shop, yoga etc) one might expect from a stylish resort style setting. immaculate with excellent breakfast

Stayed in May 2023

Nothing

Room set up

Stayed in April 2023