The front beach The kindness of the staff

Stayed in October 2023

Our room was directly off the restaurant which normally wouldn't have been so bad, but the base speaker of their sound system was next to our wall, which provided only base pounding which lasted all day. Same beat, same music. It was difficult to rest at all during the day in the room due to the music. We had to ask the manager both nights of our stay to turn down/off the music so that we could sleep. He was amicable enough, but we didn't feel like he genuinely was looking out for out comfort, or oblivious that the sound was so disturbing for hotel guests. There are not lounge chairs for guest use on the beach, only chairs and tables. We also sat at the outdoor tables around lunch time for some time before having to go up to the bar ourselves to order drinks Three employees where congregating up at the bar, and had no other guests there at the time . We had planned to eat at the restaurant, but were so tired of hearing the same beat of music all day long had to leave for dinner for a break.

The hotel is in a nice location away from the fray of the town. Generally a pleasant atmosphere.

Stayed in October 2022

Little service for guests.

Beachfront location and tranquil surroundings

Stayed in April 2022

No breakfast on site. it’s kind of weird that a restaurant with “cafe” in the name doesn’t open for breakfast. It’s not the end of the world but a little bit of a pain to walk into town in the morning to find something when it’s hot, even though it’s only 10 minutes or so to a place called Guayoyo which is excellent.

right on the beach, beautiful beach restaurant also on the beach with excellent sunset view

Stayed in February 2022

The rooms were small. The shower had no water pressure and kept cutting out the hot water as well. Our bed was lopsided/saggy on one side where I almost rolled off a few times.

The location of the beach and pool were great. The food was very good as was the happy hour. The place was quiet at night and we had very good sleeps.

Stayed in February 2022

There are few accommodations right on the beach, your paying for the location which was worth it to us!

Right on the beach steps away from the ocean! Amazing views. Room and bathroom were large and clean. The staff were very helpful!

Stayed in January 2022

A breakfast bar or open in the morning so we Gould get more coffee and something to eat. It is not within walking distance of another place to eat and get more coffee. We could make one cup each in the room but I’m would have liked more.

Close to the beach. Very nice staff and very helpful. Good restaurant but didn’t open until 11

Stayed in December 2021

Being right on the beach was a bonus. We loved cooling off with a beer before exploring on foot, then returning to enjoy a delicious dinner (the best of our entire trip!) while enjoying live music. Magical!

Stayed in November 2021

It’s all good

Close to the beach Great price value Pet friendly

Stayed in March 2024

Morning coffee available at the bar area. Visitors can help themselves.

Easy to find, great staff, great location, not busy, great restaurant food. All great! We enjoyed our 50th anniversary celebration on the beach 🏝️😃

Stayed in September 2023

leaking toilet and price

Location, and general design

Stayed in September 2023

rooms were dingy, rooms needed a fresh paint job, bathroom had cob webs that appeared to have been there for a long time. Lack overall cleanliness. Lacked facilities and difficult to find anyone working who spoke English at all.

The location was excellent. It’s right in the beach. Beds were comfortable.

Stayed in February 2023

beds were a bit uncomfortable

location was perfect food was excellent

Stayed in December 2022

Hotel description was nothing like reality

Stayed in November 2022

no staff greet us upon our arrival, the place was dead no lights and the security guard handled the room keys. the room and furniture hasn’t been updated in a long time. the room looks like it wasn’t be cleaned properly.

location

Stayed in November 2022

rooms

the bar

Stayed in September 2022

The location was perfect beach front

Stayed in August 2022

Do NOT stay in this hotel. This hotel advertises as being 4 stars and it is not even 2 stars. I booked two nights, and when I arrived with my family, the building is nothing like they show in their advertisement photos. We paid extra for the larger room, that later found out it was the same as all other rooms. The bathroom doesn't have hot water, there is no staff at all from 7 pm-noon, they don't provide toiletries, the building is so run down, and there is mold on the walls. It is so unsafe to arrive after 7 pm, since there is no security nor any lighting in the hallways. The locks of the room and the safe have been forced. The linens and towels are nasty. There aren't any food options from 7 pm-noon, including breakfast, since there is none in the hotel to assist. These are not qualities of a 4-star hotel. We spoke with management about these issues at the beginning of the stay, and we were told the owner was out of town and unable to help us. We decided to leave because we were afraid for our safety, and our young children's safety, as well as very disappointed with the service and the hotel overall. It was certainly NOT what we paid for as the hotel advertised to us. I requested to be refunded for the night we didn't use and because the hotel is not what they advertise. The owner contacted me back being incredibly rude and insulting me for complaining and wanting a refund for the unused night. I definitely do NOT recommend this hotel, and I request Booking to review their contract with this hotel which is clearly falsely advertised.

There is no breakfast option...this is not a quality of a 4 star hotel. this hotel is a SCAM

Stayed in May 2022

Parking is outside, directly on the street, does not seem safe. Pool did not have lighting, at night it was almost pitch black. Checkout was at 11 am but there was no one before 11 am to do the checkout (this is more important in this place because they need to check your room for damages before they give you back a $100 deposit which was not specified at booking.com). Room did not have toilet paper. We had to ask for toilet paper two separate occasions. Shower did not have hot water. There is no breakfast available. Overall not a bad experience, but I will try other places nearby in the future.

Location, hotel is right in front of the beach. personnel was friendly. Prices seems fair compared to other options close by. Beach was peaceful and clean, beautiful sunsets. Bed was comfortable, AC worked great. Did not try the restaurant, but cocktails and fruit smoothies were tasty.

Stayed in July 2022

The staff was INCREDIBLE!!! Everyone was so welcoming, friendly and helpful no matter what day or time. The hotel is directly on the beach and was gorgeous! We had a fabulous dinner and the drinks were definitely the best!

Stayed in June 2022

I cant think of anything that could be better. That is why I keep going back to this property

The food is excellant. The staff is great. I feel very comfortable there. I also like the pool. They provide free coffee

Stayed in May 2022

The room was not at all what we were expecting. For what we paid for the room we expected more. If you get this for a really cheap price its fine to stay in but its very outdated. The towel literally ripped in the middle when we tried to dry off with it. the bed sheets were clean but had rips in them. There is no room cleaning service. We ran out of toilet paper and had to find bar staff to ask for some. One night the bar had a DJ which we just didn't expect and it was very loud. Be sure to let staff know if you're going out after 830pm even. We went to dinner and returned to find the gate locked. They turn off every single light so make sure you bring your phone for a flashlight when you come back after dark. We didn't even bother getting in the pool since it looked kind of scummy and green, but we did see it being cleaned one day out of the three we were there.

The bar/restaurant attached to this place was nice and had a lovely area to sit on the beach. Staff were very nice and friendly! There is a night guard on the beachfront side since the cafe is just open to the beach, this made us feel safe.

Stayed in April 2022

I think the prices were fair for food and drinks, maybe more than I expected- but also from the dishes we got the chef was great! Only thing we didn’t love was the bedroom/pool side king bed. It was a little tight to move around in and the shower was very hard coming out of the head.

The staff was some of the nicest people we ran into across our whole stay in Costa Rica. The location is outside of town, and town isn’t chaos by any means but it’s by far the best place on the beach in playas del coco. The vibe of the hotel is very chill and restaurant set up is gorgeous! The pool area is lovely and the pool man was very thorough of keeping it clean.

Stayed in March 2022

the manager is incredibly rude to the customers. He seems like a mean guy.

beach location

Stayed in March 2022