328 East Sheridan Avenue, Oklahoma City, OK 73104, United States
#48 of 170 hotels in Oklahoma City
Guests' ChoiceBased on 352 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.6
Staff
8.8
Value for money
8.0
Free WiFi
8.1
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End of dialog contentReviewed: 9 May 2024
Jennifer
United StatesParking
Friendly, professional staff, clean!
Stayed in May 2024
Reviewed: 9 May 2024
Meg0114
United StatesWe had horrible service in the lobby bar/grill on 05/04. The food was not great either. I worked in hospitality industry for 20+ years and I am usually very forgiving, but not this time.
Front desk, valet, cleanliness, and location. Also, breakfast restaurant service food on 05/04 and 05/05
Stayed in May 2024
Reviewed: 16 April 2024
Jerry
United StatesFood expense extremely high.
Previous occupant left articles of clothing in room. When desk notified no response.
Stayed in April 2024
Reviewed: 13 April 2024
Jody
United StatesPeople smoking weed outside the doors. 😡 Second day french toast was sent back because it was burned and the second batch wasn’t too much better, so we gave up.
Great valet service. Norma at breakfast both days was so amazing, sweet and helpful.
Stayed in April 2024
Reviewed: 12 April 2024
Cassie
United StatesBreakfast was super expensive, had to pay to park
Location was great!
Stayed in March 2024
Reviewed: 11 April 2024
Nickie
United StatesPaying for breakfast & they were very short staffed. Waited too long & for the wonderful facility it needs more staff
Good location, nice room, clean very nice
Stayed in April 2024
Reviewed: 5 March 2024
Vanessa
United StatesThe cost of valet parking is too high
The location is PERFECT, and we absolutely love the comfort of the bed!
Stayed in March 2024
Reviewed: 18 February 2024
Eugenia
United StatesThe price for parking
Right downtown
Stayed in February 2024
Reviewed: 7 February 2024
Melinda
United StatesN/A
Location
Stayed in February 2024
Reviewed: 5 January 2024
Vaughn
United StatesI did not like to be charged for it. It should come with the stay [
Breakfast was good nothing special Vv
Stayed in January 2024
Reviewed: 4 January 2024
Alexandra
United StatesI was unaware of the pet fee prior to staying. That is typical, but I did not see it clearly on listing.
Location was fantastic. Parking was very convent but valet option only; the nearby parking lot w/ pay to park was more expensive than the valet available. Food at restaurant on site was good, beds were very comfortable.
Stayed in December 2023
Reviewed: 19 December 2023
Justin
United StatesHard to think of something I didn’t like, because the stay was great, however if I had to pick something I suppose the stairs not connect to first floor was irritating. When parking in the garage you have to walk around the building
Snacks were easy to find and cheap
Stayed in December 2023
Reviewed: 10 December 2023
Crystal
United Statesthe breakfast was pricey and not so great for what you pay for it
The location was awesome. Close to lots of things to do.
Stayed in November 2023
Reviewed: 17 November 2023
Francoise
United Statesshower was worthless, no pressure and trickling no breakfast available unless you pay $15 tea and coffee selection in lobby were poor, water for tea always running out, and tepid hilton overcharged me by $200 for 4 nights, have to go to battle now
location
Stayed in November 2023
Reviewed: 6 November 2023
Angela
United StatesNo parking
Beautiful facility. Good walking distance to restaurants.
Stayed in November 2023
Reviewed: 9 October 2023
Catherine
United StatesFront staff at desk did not seem to like their job. Unable to handle multiple tasks. Not very personable. Needs customer training!!Ramona in breakfast area was delightful and very personable. Give her a raise! The cook too! Best breakfast we have had on our vacation. They know how to help start the day off RIGHT and with a SMILE! They LIKE their Jobs and they like people!
Good location, safe
Stayed in October 2023
Reviewed: 30 September 2023
Jeanine
United StatesI booked thru Booking.com and was quoted a price. When I checked out I was charged $40 more. I explained this to Gracie at the front desk and she was less than helpful. She said that was the price in the computer and she could not change a price. I told her to get someone who could. Gracie had a very poor customer service attitude. The client service manager was able to help and correct the issue.
The room was very clean. The bed was comfortable! The shower was great! The room was nice and cool. We had a very nice view of Bricktown on floor 8!
Stayed in September 2023
Reviewed: 18 September 2023
Valerie
United StatesIt wasn't free - so I went elsewhere.
Stayed in September 2023
Reviewed: 11 September 2023
William
United StatesCould not work the in room coffee machine. Minor issue. Slow valet service.
Very comfortable, clean, active weekend.
Stayed in September 2023
Reviewed: 3 September 2023
Richard
United StatesValet service was to slow.
Stayed in September 2023
Reviewed: 22 July 2023
Jharitta
United StatesNothing the facility could do. The location seems to be diminishing in safety. It is further away from the Oklahoma Convention Center than what it used to be. 1 mile walk. No shuttle.
Breakfast was not included. Could purchase it and it looked delicious.
Stayed in July 2023
Reviewed: 5 July 2023
Xan
United StatesNA
Everything! It was a great hotel. We will be back
Stayed in May 2023
Reviewed: 17 May 2023
Harry
United Statesfaster bar service
Valet staff was awesome!
Stayed in May 2023
Reviewed: 17 May 2023
Janet
United KingdomCost if the parking
Location and pool
Stayed in May 2023
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