Autopista Prospero Fernandez, 00001 San José, Costa Rica
#44 of 114 hotels in San José
Guests' ChoiceBased on 188 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
8.8
Facilities
8.3
Staff
8.6
Value for money
8.2
Free WiFi
8.3
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End of dialog contentReviewed: 3 December 2022
Edward
United Stateshospitality customer service and Confort
Stayed in November 2022
Reviewed: 1 November 2022
Rua
Costa RicaThe property is a little outdated but it does the job.
Good value hotel, good for business and relaxation. It has a good room and pool and the breakfast is alright.
Stayed in October 2022
Reviewed: 26 September 2022
Rossella
ItalyMattress were too old and soft. Also under the beds it was very dirty!! The air-conditioning super noisy.
I booked this place only for one night as I wanted to make sure it was a good and relaxing place to stay for my stay in San Jose…the hotel looks very nice from the entrance and clean. The receptionist was nice and professional. We had dinner at the restaurant which was good food. The room seems very nice but unfortunately the mattresses were terrible!!! So little and soft that it was very uncomfortable to sleep two persons!! I had to force myself to stay at the edge of the mattress and not to fall in the central hole…!! Also the air-conditioning in the room was super noisy !! Definitely not the best condition to have a good night sleeping..and a bit upsetting for the price we have payed. The next day I found another hotel with better mattresses.
Stayed in September 2022
Reviewed: 16 August 2022
Reid
JamaicaThe manager refused to compensate me for my dentures and also refused to speak with me or answer my emails.
The breakfast was decent, the room was fine and clean as well. Our stay there was great with the exception of the incident where a maid threw out my dentures. When I went to complain about it to the front desk, they said they wouldn’t take responsibility for it.
Stayed in August 2022
Reviewed: 8 August 2022
Edward
United Statesthe staff is terrific management and facilities were excellent
Stayed in May 2022
Reviewed: 3 August 2022
Edward
United Statesstaff confort location dinning bar all excellent
Stayed in June 2022
Reviewed: 23 July 2022
Adri
Costa RicaI love quality inn! always send my clients there it’s great price, amazing service and friendly staff
Stayed in July 2022
Reviewed: 18 July 2022
Edward
United Statesno complaints
located close to restaurants and shopping the hotel also has good food prices are reasonable the staff is fantastic the manager is extremely customer service oriented
Stayed in July 2022
Reviewed: 26 January 2022
Rua
Costa RicaA no worries hotel and cheap
Stayed in January 2022
Reviewed: 9 January 2022
Maribel
United StatesLack of refrigerator in rooms.
Everyone in the property was exceptionally helpfully attentive to my needs. Our family was quarantined for ten days and from the moment we arrived every need was meet. I was treated like family. All our meals were delivered to our room three to four time a day. Janiva and Jennifer always made sure that I didn’t forget my breakfast every morning. Our room didn’t have a refrigerator so at least three to four times a day I would get bags of ice for my husbands medication that required refrigeration. Our family will never forget how much everyone took a moment from their time to make sure we were comfortable and had everything we needed. Thank you Quality Hotel.
Stayed in January 2022
Reviewed: 10 December 2021
Edward
United Statesthe only cleaning the room every 4 days don’t like this
I like the staff the facility the food the service especially the pool and exercise room
Stayed in November 2021
Reviewed: 8 December 2021
Juan_carlos
Colombiayou pay for absolutely no clean room. They have an poor policy of cleaning rooms every 4 days😡
Jennifer at the front desk is really kind and helpful.
Stayed in October 2021
Reviewed: 14 November 2021
Rua
Costa RicaVery good price/quality ratio, comfortable rooms with spacious bed and a desk to work or eat. The breakfast is alright. Was better before the pandemic
Stayed in November 2021
Reviewed: 9 November 2021
Manuel
Costa RicaThe location
Stayed in November 2021
Reviewed: 26 June 2023
Anonymous
Costa RicaRoom didn’t have a mini fridge so I had nowhere to store my insulin (ice melted quickly in the plastic ice bucket)
Location, breakfast and staff
Stayed in June 2023
Reviewed: 30 January 2023
Anonymous
CanadaThere was no refrigerator in the room, there are no signs where the ice machine is in the hotel,
The room was clean, comfortable and quiet,
Stayed in January 2023
Reviewed: 20 May 2024
Marcia
Costa RicaThere are no comments available for this review
Stayed in May 2024
Reviewed: 14 May 2024
Luis
NicaraguaThere are no comments available for this review
Stayed in May 2024
Reviewed: 25 April 2024
Monique
NetherlandsThere are no comments available for this review
Stayed in April 2024
Reviewed: 19 March 2024
Ajay
IndiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 15 March 2024
Greg
Costa RicaThere are no comments available for this review
Stayed in March 2024
Reviewed: 4 March 2024
Cate
Costa RicaThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 February 2024
Angel
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 January 2024
Anka
CanadaThere are no comments available for this review
Stayed in January 2024
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