Nothing. Had everything I was wanting.

Everything. This was my favorite place to stay. The view was amazing from the hotel room, property was maintained extremely well, and the rooms were comfortable, ac worked well, pool was nice, Jimmy R. one of the bartender was super friendly and fun to talk with.

Stayed in May 2024

If I had to suggest anything, it would be to have the gift shop have more stock

Incredibly friendly and helpful staff, beautiful, lush grounds, well appointed room. Delicious food, reasonably priced for food, drinks and rooms. Lovely stay all around. We didn’t want to leave and will be back.

Stayed in May 2024

-rooms are not well isolated against noises

-very nice view directly to the volcano -breakfast with wide offer -nice Bar at the pool

Stayed in May 2024

EVERYTHING WAS FIRST CLASS. ROMM WAS LSRGE COMFORTABLE AND CLEAN BIEW OF THE VOLCANO FROM OUR PATIO WAS DPECTACULSR. BREAKFAST HSD LOYS OF CHOICES. DINNER WAS TASTY AND SERVICE WAS GREAT. WOILD DEFINITELY RECCOMEND STAYING HERE. ONLY DRAWBACK FOR US WAS NO RENTAL CAR. IT IS FAR FROM A LOT OF ACTIVITIES .BUT IS 5 MINUTES FROM HANGING BRIDGES WHIVH IS A MUST DO.

Stayed in May 2024

The bed covers and the shower tiles could be upgraded

We loved it, very beautiful views, surrounding areas

Stayed in April 2024

Every room in the hotel has a volcano view. The rooms were spacious and comfortable.

Stayed in April 2024

A bit away from the city, which isn't necessarily bad but just take that into consideration.

The resort itself is beautiful, with stunning views, nice cold and warm pools and the staff are very helpful. Value for money is very high and you definitely should stay here, no doubts.

Stayed in April 2024

The restaurant was a bit disappointing for a 4 star hotel

The room and grounds

Stayed in April 2024

We did not fully grasp how far the property was from town and how limited transportation options would be. This is part of the reason the resort is so peaceful and bucolic. But we should have rented a car.

The views and setting were wonderful. I really liked that the property was not so large/so many rooms. The staff were so gracious and helpful.

Stayed in April 2024

For the price, we expected a better breakfast selection. Rooms could benefit from hooks on balcony for pool towels and wet swimwear. Only 2 pool towels provided for a family of four.

Fabulous small resort in the rainforest by Lake Arenal. 30 mins easy drive to the busy town of La Fortuna. Amazing views of Arenal volcano from our room. We had a ground floor room and hummingbirds would visit the beautiful gardens right by our balcony. Open air restaurant was a wonderful setting however the menu is limited and offers the same for lunch and dinner - this got a bit boring after a 2 nights, we drove to town on our last night for variety. Great pools (one cold, one warm) with swim up bar and lounge area. Good family hotel, lots to see and do right nearby and the hotel can arrange tours - we also saw Tucans, frogs and coutis just in the hotel grounds :-)

Stayed in April 2024

Everything

Stayed in March 2024

We liked everything but be aware that the hot pool is a bit small and might be crowded. The curtains in the room let some light through and note that since it’s in the middle of the jungle, you can hear a lot of natural sounds from animals to rain on the vegetation. It’s lovely but it might get loud. Regardless, we would go back anytime.

The room was clean and spacious, with all key comforts, and an amazing view. Staff always very kind. The SPA is so beautiful, an experience definitely to try. The restaurant is good and surrounded by the jungle, like the pools and the room. Location is also quite central for key tours/ places to visit. Definitely recommended

Stayed in April 2024

We had some issues with the water in our room. One day we had no water but the hotel quickly resolved the issue. The water in the shower was also slightly warm and never got hot.

Phenomenal hotel with great amenities and facilities. The hotel room was beautiful and had amazing views of the volcano. The property was gorgeous and well maintained. The hiking trail was a plus!

Stayed in April 2024

AMAZING VIEW - NOT TO SAY EXCEPTIONAL - FROM THE ROOM . YOU CAN CALL IT: ROOM WITH A VIEW

Stayed in March 2024

A bit out of the way and far from shops and restaurants

Amazing setting in view of the volcano

Stayed in March 2024

It was a beautiful location.

Stayed in March 2024

Beautiful property, clean and comfortable rooms with views

Stayed in March 2024

Place is clean the cappuccino were a delight.

All the wood work design. Staff was exceptional. Sebastian, Vinny and Jimmy were the best!

Stayed in March 2024

The breakfast is not very special, but it fine. The swimming pool is okay, but maybe a bit outdated.

The people are very friendly and responsive. The location is good and the view on the Vulcano is amazing. The bed is very comfortable.

Stayed in March 2024

A beautiful rain forest oasis outside of the bustle of La Fortuna. Amazing views of Arenal volcano from our room. Steep property so may be challenging for those with mobility needs, but resort has shuttle service. Open air restaurant was wonderful. Great pool with swim up bar and lounge area. In the heart of nature surrounded by beauty.

Stayed in February 2024

Everything was perfect. Maybe the rooms need more light

It’s like you’re part of the jungle.

Stayed in February 2024

It was a little bit outside of La Fortuna, but honestly the town itself was not our favourite so we were glad to be a little bit removed!

This place exceeded our expectations. The staff was incredible, the food was delicious, and they had great facilities (bar/pool) - The heated pool was a really nice touch! It came with a free breakfast every morning, and a lot of the time we stayed for dinner due to the amazing local cuisine. It had local wildlife trails and a beautiful view of the volcano from every room. It was the perfect spot to relax after days filled out activities. Loved our stay!

Stayed in January 2024

Gorgeous view, quiet and peaceful, fantastic food and the staff were outstanding. Would highly recommend.

Stayed in January 2024

Nada. Keep it totally as is.

The view from the rooms is a spectacular one of Arenal Volcano and the amazing flora in the area. The staff was so, so friendly and helpful, the rooms were very large and clean, the food was good - breakfast in particular - and we loved every minute there.

Stayed in November 2023