La Palma, La Fortuna, 50906 Fortuna, Costa Rica
Based on 406 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.3
Facilities
8.6
Staff
8.9
Value for money
8.5
Free WiFi
8.2
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End of dialog contentReviewed: 6 June 2024
Sophia
CanadaThis place is amazing! The views of the volcano are spectacular, especially from the pool area. We weren't expecting the property/ facilities to be so nice; we were blown away! It felt like we were on a 5-star resort. The hot spring pool is to die for!!!! It even has a swim up bar ;) And we saw lots of birds. We ate one dinner at the restaurant on site and the food was really good (service was even better!). The included breakfast is also really good!
Stayed in May 2024
Reviewed: 6 June 2024
Caroline
United StatesThe meals and drinks were great and service was very fast. The view was beautiful from both the rooms and the pool/restaurant area. Staff was very friendly and accommodating.
Stayed in June 2024
Reviewed: 2 June 2024
Dana
United StatesView, hot spring
Stayed in May 2024
Reviewed: 31 May 2024
Kristen
United StatesA full length mirror in the room would have been a benefit. And be watchful of the bedposts and your shins. .
Breakfast was complete with coffee, tea, juice and fruits. We loved the view of the volcano from our bed and deck. The hot springs were an absolute pleasure! It felt so good on our bodies.
Stayed in May 2024
Reviewed: 24 May 2024
Vijaya
United StatesNothing
Fantastic property with a magnificent view of Arenal! Beautiful landscaping. Saw many birds on the property including the resident crested guan and their babies. Breakfast was good.. Also liked dinner at the restaurant on site
Stayed in May 2024
Reviewed: 19 May 2024
Shivani
United StatesThe staff was wonderful! All rooms have a balcony with a view of the volcano I believe. Eating breakfast near the pool with a view of the volcano and seeing Toucans was incredible. The swim up bar/hot spring was nice and drinks and food were reasonably priced. The room was a little pricey, but I think average for the area.
Stayed in February 2024
Reviewed: 18 May 2024
Karen
United StatesIt was a beautiful little bungalow with a awesome view of the volcano. Also the food was good 2! The staff was helpful on tour around the area if you have an questions. Out of all couldn’t ask for a better place to spend our honeymoon
Stayed in May 2024
Reviewed: 15 May 2024
Vasylkovskyy
United StatesThe views were absolutely amazing. Really nice to have your own bungalow
Stayed in May 2024
Reviewed: 13 May 2024
Bessie
CanadaA paradise in the nature
Stayed in May 2024
Reviewed: 11 May 2024
Vaskarts
NetherlandsNothing all was great
Great accommodation outside of LA Fortuna The location was ideal, just 5 minutes from the town, but with a great unobstructed view of the volcano Breakfast was ok, room was clean and comfortable and the staff was very friendly and attentive
Stayed in May 2024
Reviewed: 9 May 2024
Robin
GermanyAlways ringing the bell for the front door war a bit annoying. But maybe needed at that region?
Nice hot springs and private cabins. We liked also the stuff at the poolbar and restaurant, even if there were not so much guests to deal with.
Stayed in May 2024
Reviewed: 28 April 2024
Paulina
PolandNothing really, maybe just the fact that the ants were in the room and in the bathroom, but I understand that it’s hard to avoid bugs when you are this close to nature.
The location was very good, 20 min drive from Mistico park and 10 min drive from the city center. The view is amazing, you can see the vulcano from your bed. Lots of trees around the bungalow, we could watch the birds right from our porch. The staff was super nice and helpful.
Stayed in April 2024
Reviewed: 6 April 2024
Mary
United StatesThe property was smaller, quiet, super easy to come and go from here and close to the sights. We liked the pool and hot spring and enjoyed the food. It was a great value and we’d stay here again. The staff was really lovely!
Stayed in April 2024
Reviewed: 4 April 2024
Marvin
United Stateseverything, will stay again.
Stayed in March 2024
Reviewed: 31 March 2024
Gabriele
United StatesThat was really nothing that we did not like. We noticed that staff did not clean the room. But that was okay for us. Maybe we were supposed to tell them.
Everything was fantastic and beautiful.
Stayed in March 2024
Reviewed: 9 March 2024
Eliise
PolandWe had some trouble getting into the property as we couldn’t hear the guy from the speaker very well and therefore we didn’t know what to answer him. He wouldn’t want to let us in but eventually did.
The bungalow was cute! Both pool and thermal spring were awesome! Especially during the evening time when it was dark already. All the surrounding looked so good and views were amazing.
Stayed in March 2024
Reviewed: 8 March 2024
Jurgita
LithuaniaSome cups or wine glasses would be nice. Some recommendations about activities around the area would also be convenient.
Great location, close to the national park and other activities. Amazing view from the balcony and pool/ restaurant area. Very comfortable and clean. Has both thermal and common pool.
Stayed in March 2024
Reviewed: 5 March 2024
Markus
AustriaWe found it very strange that during check-in one has to sign a long list of hotel rules with exact fines for each breach, like 50$ if listening to music without headphones at the pool. That's common sense anyway - it doesn't feel like good hospitality to threaten with fines at check-in.
Comfortable beds, large room, view of the volcano, pool bar, many colorful birds in the hotel, good location, very nice breakfast and dinner.
Stayed in February 2024
Reviewed: 26 February 2024
Aleksandr
United StatesCheap breakfast ingredients
Scenic views, big rooms, close to nature
Stayed in February 2024
Reviewed: 25 February 2024
Harald
United StatesMusic too loud
Good location
Stayed in February 2024
Reviewed: 23 February 2024
Viktoriia
United StatesGreat hotel, gorgeous territory. Lots of birds.
Stayed in February 2024
Reviewed: 13 February 2024
Lana
United StatesThe bed wasn’t great but the room was lovely.
It was all beautiful. We loved the hot spring swim up bar area.
Stayed in February 2024
Reviewed: 13 February 2024
Sean
United StatesMy stay was exceptional, highlighted by attentive staff, stunning views of Arenal Volcano at breakfast, a relaxing natural hot spring with a bar, delicious breakfast options, and amenities that my two kids thoroughly enjoyed. Its proximity to local parks and downtown La Fortuna added convenience and adventure to our memorable family experience.
Stayed in February 2024
Reviewed: 11 February 2024
Kristen
CanadaWe had dinner at the restaurant one night and the service was incredibly slow (like painfully slow). The food was okay, but not great. So we didn't eat dinner there again. The driveway up to the deluxe suites (14 & 15) were a bit sketchy when coming back in the dark - they could use some lights or maybe to be paved a bit. We had one issue with our room not being cleaned when we had the sign out asking for it to be cleaned, but once we told the front desk they quickly rectified it.
The staff here were incredible! The battery of our rental car died on our first night and they helped us get a taxi and then worked with our rental car company to fix our car while we were away on our excursion. It really meant a lot that they went above and beyond. The view from our room was absolutely stunning! we had a big front patio where we could have our morning coffee and watch the birds and iguanas. We were lucky to get a good view of the volcano on our first morning, but it was covered with clouds the rest of the time. We enjoyed the hot springs every evening. They were so awesome after long days of hiking and excursions. I would absolutely stay here again on my next visit to La Fortuna. The included breakfast is good and you can choose from a few options. The breakfast servers are super friendly, positive, and quick. Which was a great way to start the day. We stay in a deluxe suite (number 15) that has been renovated. It was modern and clean with one king bed and one queen bed. We had a little fridge, lots of room for luggage, and lots of coffee. The shower had a big window in it with a gorgeous view of the volcano and greenery.
Stayed in January 2024
Reviewed: 11 February 2024
Lisa
United StatesKids were hoping to order the tasty pizza in the restaurant a 2nd night but it is only an option on certain nights. Our sheets would not stay on the bed so we would find ourselves sleeping directly on the mattress, could use higher quality mattresses and bedding but nothing that would sway us to go elsewhere!
The hotel was fantastic! one of our favorite's of our trip. The grounds were so beautiful, views were the best, room was good size and comfy and very clean, the pool was so relaxing and the restaurant and all staff were very attentive. Parking was safe and convenient and the location of this hotel couldn't have been better!
Stayed in February 2024
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