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Reviews of The Aqua 3 stars

Castletown, Portland, DT5 1BD, United Kingdom

#15 of 30 hotels in Portland

Guests' Choice

Review score

Based on 597 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.5

  • Location

    8.3

  • Facilities

    7.7

  • Staff

    9.0

  • Value for money

    7.9

  • Free WiFi

    8.1

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Showing 1 – 25

  • Reviewed: 14 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Lovely location would defo be back again

    Stayed in April 2024

  • Reviewed: 29 March 2024

    8.0
    friendly, functional and perfect for the event I was attending locally
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 3 nights

    I couldn't fault anything but I wasn't expecting a hotel with plenty of facilities

    A lovely small hotel, quite basic but perfect place to rest your head and spend an evening. The evening food was good and everyone very friendly. A perfect place to stay for a few nights if touring around or if you need somewhere to stay for work or an event.

    Stayed in March 2024

  • Reviewed: 4 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Economy Double or Twin Room
    • Stayed 1 night

    breakfast. friendly staff

    Stayed in November 2023

  • Reviewed: 2 December 2023

    8.0
    Quiet, & Pleasant
    • Solo traveller
    • Economy Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Very clean & comfortable. Breakfasts were delicious. Staff were Friendly & Courteous. Area Was nice and quiet . Will definately use again.

    Stayed in November 2023

  • Reviewed: 4 November 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    Breakfast

    Great setup for diving.

    Stayed in October 2023

  • Reviewed: 31 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night

    Not much food options nearby.

    It was on an island. It was clean. It felt safe.

    Stayed in September 2023

  • Reviewed: 26 October 2023

    8.0
    Great hotel for when you are sailing at WPNSA
    • Leisure trip
    • Family with young children
    • Economy Double or Twin Room
    • Stayed 2 nights

    Beds could have been a little more comfortable but were adequate. Parking is limited but you can park in the car park next door as long as you move it by 8am.

    Good buffet breakfast of Sausages, bacon, scrambled eggs, hash browns, mushrooms and baked beans. Cereal, toast, juice and tea/coffee were available. Hotel was clean and homely. Bar on site.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    7.0
    Needs work
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast on the first day no beans or mushrooms left even at 8.30 Bar had no gas so bottles only 2nd night they wasn't going to open the bar till we asked and we had family joining us. Told no evening meals due to staff shortage. Made our stay a little awkward.

    Clean and simple

    Stayed in October 2023

  • Reviewed: 6 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    A little out of the way.

    Comfortable with a nice view over the harbour. Plenty of parking.

    Stayed in September 2023

  • Reviewed: 4 October 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Economy Double or Twin Room
    • Stayed 1 night

    friendly staff

    Stayed in August 2023

  • Reviewed: 1 October 2023

    7.0
    Great location, lovely hosts, comfortable
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Parking is tight and one in front of the other with 3 spaces, if parking at the back space it’s tricky to get out as there is a huge boat anchor monument to one side and bollards to the other, also some more pillows would have been good as the double bed only had two

    Location was handy and a lovely walk to the sailing club for water sports along the seafront, the room was comfortable and provided everything needed for our stay, on-site parking was a tight squeeze for a camper-van but there is payable parking next to the hotel also if needed, breakfast was lovely with a hot buffet although some more fruit options would have been good as these ran out quickly, there is also a very friendly parrot in reception who likes to talk to you

    Stayed in August 2023

  • Reviewed: 28 September 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Spotlessly clean, great location for diving, lovely people.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    8.0
    Great, good value, nice bar.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights
    • Submitted via mobile

    It is difficult to fill up the room kettle as it is hard to get it under the tap in the bathroom. Only negative comment.

    Stayed in September 2023

  • Reviewed: 19 September 2023

    8.0
    Excellent stay.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Couldn't think of anything.

    Friendliness of owners and staff. Good comfortable room. Good food at breakfast.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Staff did well but staff shortages were obvious

    Choice of cooked and cereal and fruit

    Stayed in September 2023

  • Reviewed: 14 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Parking can be issued in peak times

    Lovely view , the staff were very accommodating and made our stay pleasant

    Stayed in August 2023

  • Reviewed: 11 September 2023

    8.0
    For me it was the perfect location and the staff went out of their way to provide a great service.
    • Business trip
    • Solo traveller
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    everything was fine 👍🏻

    close to my place of work, clean rooms with comfortable bed, en suite, tv and coffee making facility. Good and generous complimentary breakfast. Close to beach, D-Day Centre, Tudor Castle, Sailing academy and more.

    Stayed in September 2023

  • Reviewed: 2 September 2023

    8.0
    Pleasant stay
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Spotlessly clean, welcoming staff

    Stayed in September 2023

  • Reviewed: 30 August 2023

    9.0
    Great value, clean rooms
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Great location, clean room, very friendly staff.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Really lovely stay at the Aqua. Good value for money, clean and comfortable room. Very friendly and helpful staff. 😊

    Stayed in August 2023

  • Reviewed: 27 August 2023

    7.0
    Ideal for a quick visit to Portland
    • Leisure trip
    • Couple
    • Single Room
    • Stayed 1 night
    • Submitted via mobile

    In one room the curtain didn't cover the whole window and the shower had more water coming from the join of the hose and head than the head. The other room wasnt in a great position with just a wall outside the window. Lack of cutlery at breakfast and ringing the bell at reception didn't get anyone to help.

    The position of the hotel was perfect for our visit. The hotel parking was great with a public carpark too if no spaces left. Very friendly staff.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    8.0
    It suited my needs, so much so I stayed there twice during the summer.
    • Leisure trip
    • Solo traveller
    • Single Room
    • Stayed 2 nights

    There is limited parking owned by the hotel but if the hotel spaces are taken up, you can park for free in a nearby side street by the castle.

    Very reasonable cost compared to most other hotels in the area that all seem to charge a lot. It is an area with lots of interesting things to see and do. It is particularly well situated for people who come to the area for sub aqua diving or who are walking the South West Coast Path. The hotel is fairly basic but that is all I needed and the price is commensurate.

    Stayed in June 2023

  • Reviewed: 25 August 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It was a one night stay for my family in The Aqua Hotel that we find very nice and clean, very clean 👌,the staff nice and helpful given up tips where to eat and visit on our stay in Portland.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Simple and efficient
    • Leisure trip
    • Family with young children
    • Quadruple Room
    • Stayed 1 night

    The area is not the most beautiful of the town but for one night, it's ok.

    We stopped one night during our road trip in England. The place was nice. The all family slept in one room, which was clean and tidy. The person at the reception and breakfast person gave us good advices about places to go for diner and.or visit. The parrot in the hotel was very good surprise and fun for our kids.

    Stayed in August 2023

Showing 1 – 25

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