Great location, great views, beautifully kept! Has access to tranquil beach. Staff is very welcoming and friendly. Food was delicious!!!

Stayed in May 2024

The first room we were assigned was on the lower ground floor and had mold on the wall and smelt of humidity. They moved us to another room on the same floor and it also smelt damp. Seems to be a common problem so get rooms on higher floors.

The adults only pool overlooking the ocean was a nice treat after a long day. The rooms are spacious and the food portions at the restaurant are huge. Biesanz beach is a few minutes walk down from the hotel and it is worth the climb.

Stayed in April 2024

The location of our room was not ideal; it was on the ground floor not very good aired or seen by the sun, and as a result the high humidity of the place felt even worse (all our bathing suits, towels were impossible to dry). A dehumidifier device or services could be very helpful.

The hotel is literally located into the nature, where you could see monkeys jumping around the trees. The facilities were excellent especially the two pools. The staff is a huge plus for the hotel; from the breakfast to the pool and to arranging smoothly our desired activities.

Stayed in May 2024

A wonderful, beautiful, clean place. Dream view, the road through the tropical forest to the beach was funny, interesting, the monkeys accompanied us to the beach. The hotel is modern, beautiful and very clean. Pools for families and adults only. Good food. But I appreciated the staff the most: Javier, Lizandro, Dereck always welcomed us in the restaurant with good cheer and smiles. The reception staff was also a 10. An unforgettable stay!

Stayed in May 2024

Steep walkway (slippery when wet) going from the reception down to restuarant/ pool

Pretty much everything - comfortable room with a nice ocean view, friendly staff, good food, nice pool, access to the beach.

Stayed in May 2024

Great location, close to the beach, amazing wildlife on the territory. Nice pool area and dinning.

Stayed in April 2024

the sewage in the bathroom, we had to call housekeeping after every shower to clean the floor the restaurant was not very clean

we got an upgrade to junior suite due to an error of the reservation team, room was nice and big , view to the jungle, we see every morning the monkeys playing in the trees beach is a super benefit this is why i choose this hotel and don’t regret it

Stayed in May 2024

I’m from America, we have very different taste

Didn’t care for the food but the fruit was delicious

Stayed in April 2024

Our studio room with kitchen wasn’t well equipped. It was hard to make a meal. Stove was slow to heat and we lost water pressure in the kitchen sink often. I personally do not like hotels and the mentality of tipping everyone for everything. I can bring my own luggage, I can walk from the bottom of the hill to our room. I dont like not knowing if or when I should tip - not pleasant. For the price we paid for the room, decent wages should be provided to employees. Plus everything is in US dollars and thus, as a Canadian, way more expensive. Airbnb charges in CAD so less expensive option for us.

The property is well located near a small beach that is not too crowded. There are a few vendors but way less than on Espadilla Beach, which we didn’t enjoy. The right part of the beach where there are rocks is all sand. The left part is very rocky. The pool is great but it was way too warm - not at all refreshing. Happy hour was great since I wouldn’t have spent a dime on regular prices. Breakfast was great - a lot of variety and staff was also great. Monkeys came regularly to our balcony at dinner time - the intrusion was greatly appreciated even though we had to eat inside ;-)

Stayed in April 2024

It should not be called "By the beach is not accessible to anyone that cannot walk steep hills.. did not know whole property was so hilly.

gorgeous resort

Stayed in April 2024

A long way from any shops or restaurants. Maybe a curtesy bus a couple of times a day would be good.

Wonderful hotel, with spectacular views. Clean and comfortable. Lovely staff in all aspects of the hotel.

Stayed in April 2024

I loved everything

They are so Attentive and Make you feel at home. we always felt safe. The Buffet Breakfast was great. The wildlife daily is huge plus along with the access to the beach.

Stayed in April 2024

one they cannot fix - geography -- heed the warnings, it is steep coming back from the beach (beautiful hike, but yikes) and because that road going up and down that mountain barely fits two vehicles, it's not exactly a walkable street if you or your family want to explore nearby eateries or the likeness -- it's best to taxi/drive or hit up places if and when you're already out. We found that once we got back to the Shana, we stayed at Shana. The second thing is housekeeping. They're really sweet and wonderful but they cleaned our space twice in our four night stay (our choice, not neglect). First time, they forgot to refill our towels so we had to request them. Second time, we came home from a day trip (around 3pm/15:00) and housekeeping was there. It was a little awkward and they rushed through bathroom and toilet and again, forgot to replace towels. Not a huge deal but if I'm being honest...

rare to find an affordable (relative term, of course) hotel of this quality that has private access to a beach with a nice pool (two actually!), in-house restaurant and bar, especially one as wonderful as Playa Biesanz - really really nice staff that do a lot to accommodate you and make sure you feel safe and welcome

Stayed in March 2024

The hill to get up to the restaurant and main office was challenging, but they do provide golf cart transportation, so really not an issue. There was a pipe in our room where the refridgerater used to be that was leaking and that was bothersome. And the monkeys, while cute, are really more bothersome than anything.

The room was nice The restaurant was great, and the staff was really nice. The views from the restaurant were amazing! We would stay there again.

Stayed in March 2024

Very steep terrain. Even though the beach is private, there wasn’t much to do and can’t view the sunset. The walk up from the beach could be tedious.

Stayed in April 2024

Restaurant a bit expensive

If you arrive early you can use the hotel facilities.Very helpful staff, made our stay really enjoyable Close from Manuel Antonio National Park Good breakfast with 4 kinds of fruit every day, good coffee, good pancakes good salted choices. The restaurant is placed in a wonderful setting . We didn’t use the pools but appreciate the nearby beach Coffee machine and coffee is available in the room Good bedding ( had the best sleep in Costa Rica)

Stayed in April 2024

Friendliness and helpfulness of all staff, hike to beach, beautiful grounds with lots of wildlife, the eggs in the tomato sauce for breakfast, having a balcony to watch the sunset.

Stayed in April 2024

Nothing

Very nice resort, location was great and adult pool overlooking forest and beach was awesome

Stayed in April 2024

Excellent location, easy access to beach. Loads of wildlife in the beautiful hotel grounds. Exceptional customer care from all the staff, clean & great breakfast. Loved the chilled vibe at the pool & pool bar after the days activities.

Stayed in April 2024

Restaurant food is highly overpriced and bad quality Front desk staff was nice but restaurant was not

Views to the ocean. Excellent location and access to the beach

Stayed in April 2024

Restaurant staff

Room, cleanliness, grounds were pretty

Stayed in April 2024

We had one small issue with one of our restaurant orders. After waiting for close to an hour for our meal, I checked back only to find that the order hadn't been entered into the system. The staff were very apologetic, but it was a frustrating situation.

We picked this hotel because of the (relatively easy) walk to the beach, and that worked out perfectly. The pool was also great for our kids, and it was awesome to be able to order food from the restaurant to eat poolside. Our room was amazing ... two huge king beds with a jungle view, and great AC! Breakfast was a buffet with lots of options ... not the best we had in Costa Rica, but pretty good and very convenient.

Stayed in March 2024

N/A

The property was beautiful and nice trial to the beach!

Stayed in April 2024

Amazing views. Nice and convenient restaurant. Staff was awesome!

Stayed in February 2024