Avenida 6, Calle 28, 10001 San José, Costa Rica
#37 of 117 hotels in San José
Guests' ChoiceBased on 940 hotel reviews
8.4Cleanliness
9.1
Comfort
9.1
Location
8.4
Facilities
8.7
Staff
8.8
Value for money
8.4
Free WiFi
8.4
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End of dialog contentReviewed: 17 April 2024
Paul
United KingdomNice overall hotel. The room was massive with really comfy bed, good shower, good wi-fi and very quiet. The breakfast spread was good, and staff were nice. Small but nice pool, and gym looked ok. Location - is a fair way from main downtown, but that is a good thing :-) - but you can walk it in about 15-20 mins. Easy to get to the airport.
Stayed in March 2024
Reviewed: 17 April 2024
Helen
United KingdomAircon a bit dated and noisy
Nice little gym, breakfast was absolutely lovely! Lots of choice, really tasty and plenty of it. Staff really helpful!
Stayed in April 2024
Reviewed: 12 April 2024
Philip
United KingdomVery limited equipment in the gym. Not even a proper bike. Pool was not very clean at certain points in the day probably because of the plants ( leaves and bits from nearby trees) and weather - it really needed cleaning more than once a day when the weather is bad.
Room was great and reception was very helpful
Stayed in March 2024
Reviewed: 11 April 2024
Jacopo
ItalyThe incredible noise of the A/C which dates back years ago sounds like a truck. It needs to be replaced. This explains the rating. We were told that it is better to take a taxi after 18 rather than walking alone.
Everything was great, the premium room was large and comfortable, especially the hard mattress, with nice views from the 11th floor. The facilities and parking were good, and breakfast is generous and of good quality. Earlier check-in was granted for free and late check-out for a cost with the first additional hour for free.
Stayed in April 2024
Reviewed: 10 April 2024
Maria
Costa RicaIt would have been nice to have the bar still open when we returned from. the Teatro National.
breakfast was wonderful and varied. Staff was really kind. Rooms were really spacious.
Stayed in April 2024
Reviewed: 10 April 2024
Baptiste
Germany- slightly unpleasant odor in the room
- Amazing breakfast - comfortable beds - quiet - friendly staff
Stayed in March 2024
Reviewed: 10 April 2024
Douglas
AustraliaNothing really.
Helpful, friendly staff.
Stayed in April 2024
Reviewed: 1 April 2024
Dawn
United KingdomAircon was a bit noisy
Spacious room. Lovely pool. Good breakfast
Stayed in March 2024
Reviewed: 21 March 2024
Tyrone
BahamasThe selection was very limited and repetitive daily... Need options such as omelettes, bacon, french toast, etc. Room needs to have a microwave
The breakfast was presented nicely...
Stayed in March 2024
Reviewed: 17 March 2024
Noreen
United StatesExcellent
Stayed in March 2024
Reviewed: 16 March 2024
Karin
United StatesThe restaurant and bottled water was expensive.
The room was comfortable and clean.
Stayed in March 2024
Reviewed: 13 March 2024
Carolyn
United StatesReservations were not in their system. Some staff was wonderful at addressing the issue, others were not helpful at all.
Stayed in February 2024
Reviewed: 13 March 2024
Robert
United StatesAll the pillows in our room were too thick and hard. They were the hardest I’ve encountered in any chain hotel. You need to provide a softer option.
Stayed in March 2024
Reviewed: 12 March 2024
Enelio
SpainExcellent Hotel in San Jose, up-clase but with a distinct Tico flavour; not directly in the city center and better for it...
Stayed in March 2024
Reviewed: 5 March 2024
Jingjing
United Arab EmiratesThe bed is not comfortable.
Room is spacious.
Stayed in February 2024
Reviewed: 29 February 2024
Wilson2ec
EcuadorA little too expensive for the service you get, which is only provided by lobby staff. No bell boys or staff helping with bags, or they are only focused on helping groups of tourist travellers not business travelers like me.
Great location
Stayed in February 2024
Reviewed: 29 February 2024
Geoffrey
United KingdomThe front desk staff were nice but not did not know much about the hotel.
Location & bedroom
Stayed in February 2024
Reviewed: 28 February 2024
Mariana
Costa RicaThe A/C on the room wasn’t working it felt super hot and humid
Everything looked pretty nice
Stayed in February 2024
Reviewed: 27 February 2024
Serena
Costa RicaBreakfast was the worst I have had in Costa Rica and in general in an hotel like that in the world. Very disappointed. Even coffee that should be good everywhere was impossible to drink. For that price breakfast should be very good. This breakfast and the breakfast area as well were really below the acceptable.
Stayed in February 2024
Reviewed: 24 February 2024
Sarah
United KingdomI had broken my foot the day before arriving & couldn’t walk. The staff helped me a lot.
Stayed in January 2024
Reviewed: 21 February 2024
Fmliahz
EcuadorSTAFF DE RECEPCION
CAMA
Stayed in February 2024
Reviewed: 21 February 2024
Dinesh
United KingdomNothing
Location and comfort
Stayed in February 2024
Reviewed: 19 February 2024
Laken
CanadaThe view of the cemetery
The beds were SO comfy & the breakfast was amazing!!
Stayed in February 2024
Reviewed: 18 February 2024
Mattcook8
SpainAC unit rattled and made a lot if noise. Couldn't open the windows for air.
Easy to find after a long flight even at night. Comfortable rooms and beds.
Stayed in February 2024
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