Having to leave.

This is a lovely hotel with very friendly and helpful staff. The room we stayed in was perfectly adequate although the shower head needed fixing. Plenty of hot water provided. The restaurant provides the usual choice of breakfast meals - a fruit plate followed by eggs with rice and beans or eggs with toast. Lunch was good - I recommend their seafood soup. Overall a friendly place to stay with delightful staff.

Stayed in January 2024

I did not like that the staff asked me a copy if my debit card because its a company policy. I understand this in the case of Credit Cards because normally people see their statements at their cut but for a debit card this does not makes sense, and makes me feel insegure with theft of my bank. information

Nice beds, comfortable room, nice pool and breakfast overall good option for the price.

Stayed in July 2023

The view was great and the pool was good. Great breakfast - not a bad location

Stayed in April 2023

Breakfast was not good. There is poor lighting in the cabins and the refrigerator is too noisy.

Good location.

Stayed in April 2023

The staff was super friendly. Breakfast was wonderful. Good value for the money.

Stayed in March 2023

Breakfast could improve a little, the portions and gallo pinto were ok . There's a warehouse next to the restaurant which doesn't look that nice to the eye vs. the facilities that surround the area.

the food was pretty good at the restaurant, friendly personnel at the restaurant and at the front end, We came by kind of late but still got time to enjoy our time there, good time sleep and a comfortable space and warm shower, always appreciated.

Stayed in March 2023

The dark and dingy dining room situated right next the main road, loud music and the food was overpriced and awful. The room was not clean and bathroom very poor facilities. No water on our last morning. Very noisy around the pool area. You also are required to wear a wrist band throughout your stay!?

On a convenient bus route. Friendly helpful staff.

Stayed in March 2023

The steps up to some rooms are quite steep - there's a golf cart but it doesn't run all the time. The breakfasts were not that great.

The room was huge and the wildlife was amazing - we saw about 50 monkeys while sat by the pool as well as parrots and lots of lizards! The room was comfy and clean and facilities were generally really good. Staff were so friendly - one of them even taxi'd us to our next stop for a really good price. There's a bus which stops right outside the hotel every 15 minutes and takes you either yo Quepos or Manuel Antonio. It was super cheap (390 colones) and really reliable.

Stayed in February 2023

Not enough light in the room, a coffee machine but no coffee, noise of cars from the road, many stairs. Too pricey for the room we got, no view from the room.

Room was clean, good wifi, hot water, friendly staff.

Stayed in May 2022

Rooms very quite dark, hard to see at night. No where to dry wet stuff

Nice setting

Stayed in February 2022

The noise of the entertainment, we were tired and jet lagged when we arrived.

A brilliant place, the rooms are lovely, the pool is great the grounds are amazing. A 10 minute, very cheap bus ride to the national park and beach.

Stayed in April 2022

could maybe soundproof the walls of the rooms.

very friendly staff and lots of wildlife

Stayed in January 2022

We were provided with only one door card for our room, which was a little uncomfortable. Also, the variety of food in breakfast was a little limited. Otherwise, loved the place.

Great location, clean and comfortable, and staff are super nice and helpful. Great stay for families.

Stayed in December 2021

They mistakenly charged me twice, but I got reimbursed fully 2 days later.

Quite, safe, close to other atractions.

Stayed in December 2021

The bed and pillows could have been better. Both weren't that comfortable.

The staff was extremely nice and helpful! The location was excellent, local monkeys and macaws on the property and we had an excellent view from our room. The restaurant by the pool was very convenient and good.

Stayed in November 2021

The distance to the beach/park or some restaurants, which is no issue at all if you're driving.

Everything was great! Although we only spent 1 night, the hotel is really nice, the garden is wonderful, we saw lots of wildlife, they have a pool (which we haven't used), and the staff was also really friendly and helpful. They have on-site parking.

Stayed in August 2021

The beds are extremely uncomfortable. My back aches every morning and had terrible night of sleep due to the hard beds. The bathroom is extremely small. You have enough space to turn around basically. Our last night the tv didn’t work and they said they could not fix it. Not too much of an issue, but would have liked to watch one of the two channels that hadn’t dubbed everything to Spanish. No hair drier in the bathroom. There are,what feels like thousand steps , from the parking lot to the rooms but most days the security guard was available to take us up with a golf cart. The wi-fi kept dropping as well If you are looking for luxury, keep looking.

The staff was super nice and accommodating to the best of their ability. The view was nice, although out of all the days we stayed there it was only clear one evening. The scarlet macaws visiting in the morning ours was great. The balcony overlooking the pool was nice and had a nice view.

Stayed in July 2021

Restaurant was closed due to renovation, so we had to go 4km every morning for our breakfast to another hotel. There was no notice about this, nor any compensation (if we hadn't have a car, it would have been a quite bad experience...with a car it was only a minor hassle). Everything is close by car, but nothing is really close to go on foot.

Our room had a fantastic view from the balcony. We really enjoyed the pool, and the various exotic animals that live/visited the property. Helpful staff.

Stayed in July 2021

they did not refund my money even though the booking was clearly cancellable, really unethical people

never stayed there

Stayed in March 2024

the pictures they uploaded do not belong to the room . The pictures they uploaded are soooo much nicer. When I complained about it they recognized this are not the correct pictures however the reception manager told me that this is what I paid for. Can you believe that the reception Manager named Hernan was so agressive that we almost had a fight? people may consider this is fraud as you are selling something A LOT NICER for an expensive price then you enter the room and is not the same as the pictures I travel a lot and This never happened to me, therefore I do not think this is correct . But again the hotel is nice.

The place is very nice, the infrastructure is very good. Unfortunately the pictures they uploaded do not belong to the room . The pictures they uploaded are soooo much nicer. To know more please read the negative part.

Stayed in March 2023

Location. It was noisy at night and close to a main road

Everything was good

Stayed in January 2023

.

.

Stayed in January 2023

A shout out to the excellent staff. I messed up my booking and Hernán was quick to fix my error and my check in went smoothly. Both Lisi and Henry were wonderful and friendly. Lisi also helped me arrange my shuttle for the airport. You couldn’t ask for better staff. The property is well maintained and built on a hill for scenic views. The landscaping is really pretty and it has a bus stop right in front of it. It’s close to lots of restaurants and is a quick bus to the beach and back.

Stayed in January 2023

We had ants in both the downstairs and upstairs of our room. The key card to our door did not work and we found out the handle for the door was broken. We had no hot water in our room for showers. We had to move rooms. We had issues with the key card in the second room as well and the power went completely out on New Year's Eve for over an hour- so it was total darkness. Some of the staff seemed annoyed that we were complaining about these issues. Also, I sent an email directly to the property regarding these issues and through Booking.com and never received a reply.

The breakfast was very good each morning. The staff were friendly and helpful.

Stayed in January 2023