From the moment you first walk into the Tifakara Hotel lounge, you begin to experience the highest quality in customer service offered by this charming, unique hotel, which just happens to be home to hundreds of birds and trees. My friend and I were early for check in; however, Allan, the receptionist during the morning shift, offered to store our bags, prior to welcoming us to use the pool as well as the restaurant. We headed to the pool and shortly after Allan came to tell us our room was ready. We stayed in the balcony room with views of the volcano and beautiful greenery from where we were able to watch all species of birds fly by us as if no one was actually there. Amazing! In the morning, as we entered the restaurant, we were immediately greeted by Dylan, the most charming and service oriented waiter I have encountered in a long time. The lady behind the counter greeted us and kindly introduced us to the choices we could make regarding fruit juice, coffee and delicious pastry. This hotel is for couples, families, people that are looking for a bird watching heaven that offers a night tour through a magical garden filled with frogs and a few snakes. Why not? Moreover, if you are looking to hit the Fortuna Waterfall early, this is the place to choose. Yes, beautiful infrastructure to say the least; nonetheless, to me the finest customer service there is. Enjoy your stay fellow travelers. Before I forget, last but not least; the girl that cleaned our room found clothes I had carelessly left behind. She immediately packed it for me in a small bag and made sure she gave it to me before I left the hotel. Sweet? Yes!

Stayed in May 2023

nothing

just amazing! there is no other ward to describe our experience. the staff was very polite and helpful, the apartment gorgeous and functional, the restaurant and the pool are just perfect. The cherry on the cake is that the apartment is exactly in the jungle and if you wake up early you can see a lot of animals. they have a frog sanctuary inside the complex and organize night tour. the staff was so good and Ector the waiter at the restaurant made our meals very special. i forgot to mention that there are so many excursions and things to do just 5 minutes away!

Stayed in May 2023

Everything is very good down to the last detail. We enjoyed it a lot. The staff is very professional, attentive and friendly. The breakfast is outstanding and the area is well situated next to the rainforest. Very nice experience.

Stayed in May 2023

Good service!

Stayed in May 2023

Pool and pool area to small for number of rooms.

Beautiful hotel, great suite, clean, wonderful food and staff. Night tour was fantastic!

Stayed in May 2023

Great location and accommodation in own chalet/studio with private outdoor shower. Amazing (free) frog tour. Great food.

Stayed in April 2023

Wonderful place, nice staff, amazing night walk experience (that is free of charge), delicious lunch and dinner. Good location if you would like to visit many things around the Arenal Vulcan!

Stayed in April 2023

Lovely clean boutique hotel set in a quiet location with views over of The Volcano. Good water pressure in the showers and good breakfast.

Stayed in April 2023

The location is surrounded with nature, and has its own frog sanctuary where the staff give a free tour every evening. The pool area with jacuzzi is very cozy and gorgeous. There was an outdoor shower in our condo, and I have to admit it was amazing taking a shower in the nature.

Stayed in April 2023

had a v lovely suite. but too little space to hang clothes

wildlife. pool proximity to bog Arun Trail

Stayed in March 2023

Although our room was spacious and comfortable, it lacks details, colors and a warm touch, I.e. it’s white sparse

this is an exceptional property for the sole purpose of feeling and living in the lush rainforest. The sounds from the jungle and the rainfall are an experience. There are so many birds and frogs to see all around the property.

Stayed in April 2023

Room was definitely small for a family but we made it work! You do need a car to get around.

Tifakara is an incredibly beautiful property with the most welcoming, kind staff. The included breakfast was delicious and the room was cozy and comfortable. Loved hanging out by the pool and being able to easily walk to La Fortuna waterfall. The staff were so sweet and accommodating with our 10 month old baby. They had a crib and high chair ready for him!

Stayed in April 2023

I’ll probably enjoyed more my stay with a bigger bed

Great facilities , great staff , amazing views

Stayed in April 2023

Nothing was not to like

The food and lodging were excellent. The staff went about and beyond to accommodate us for anything we ask for. They book several excursions for us. Nice!!!!

Stayed in March 2023

outdoor shower- attracted bugs

immersed in nature great staff loved night walk excellent breakfast

Stayed in March 2023

n/a

it was always clean, the staff were phenomenal. The staff were always willing to accommodate and help with whatever they can. The location was amazing. Quiet and not too far from downtown!

Stayed in February 2023

everything was perfect

nested in the jungle, so peaceful and beautiful staff was amazing and the vibe is incredible. the outdoor shower was a great surprise too

Stayed in March 2023

excellent location in the jungle. amazing staff who provided tours and were very knowledgeable and helpful.

Stayed in March 2023

The villa needs updating.

Desayuno muy bueno. Habitation grande y comoda.

Stayed in February 2023

The Monte Cristo sandwich was a bit boring. A few minor cosmetic things, a loose light switch in room 1 bathroom. Um....it was wonderful there.

So welcoming! We had dinner and breakfast at the restaurant, just wonderful. As soon as we walked in, we were greeted kindly and warmly by David. Our room, #1, had so much space! A balcony for birding. An outdoor shower. The night tour was included and very interesting. A lovely time. Oh!! And so close to La Fortuna- walk there and be there 1st! No crowds at open.

Stayed in March 2023

Location and proximity to La Fortuna Waterfall. Loved the Night Walk!

Stayed in February 2023

That we did not stay longer than two nights.

Amazing property in an ideal location but the staff put the stay "well beyond expectations".

Stayed in February 2023

Not much here needs improvement. The only thing I would add (if I was the owner) would be a little shuttle once or twice a day into town, or a bicycle rental from the hotel so folks had a non-driving option to get to places in and around La Fortuna. Though we rented a car, and I saw that most guests did, this is not the most eco-friendly solution overall.

What's not to like? This place is amazing. The grounds, the staff, the restaurant, pool - everything is awesome. The rooms are incredible: beautiful glass front to view the gardens and wildlife, an open are shower at the back surrounded by jungle. The staff-run night frog tour is wonderful.

Stayed in December 2022

loved the location and number of birds, David does a great frog tour each night which is not to be missed.

Stayed in February 2023

Expensive food and drinks.

Breakfast was amazing, accommodations were quaint and well laid out. Loved the night tour that was included.

Stayed in February 2023