the rooms do not have mirrors, and it's very noisy, The jacuzzi doesn't work and they tell people it's a children's pool 🤦🏻 as if you were an idiot and didn't know it was a Jacuzzi.

very close to the volcano and restaurants

Stayed in April 2024

The accommodation was right onto a very noisy road in Fortuna, with huge juggernauts and coaches roaring by day and night. We had to move rooms as it was impossible to sleep. The breakfasts are served at the Pasta Factory next door, which is a souless, little visited eatery. The offer is choice of 5 cooked options, which were adequate, but you can have just a single cup of juice, tea or coffee; no refills. And no bread unless you chose a menu option which had one slice.

The room was large, clean and comfortable with good quality bedding and a great shower. The site is set in pictursque small grounds you can walk and explore, and included a herb/medicinal garden. We saw a variety of birds and retiles, and also frogs and bats after dark. There was a really nice small pool and jacuzzi, with an area with seating just behind the bedroom block, which was private and relaxing. Pool towels are supplied. The staff were exceptionally friendly and helpful.

Stayed in February 2024

A perfect base for La fortuna and Arenal. The staff are exceptional and always so helpful. Lovely pool area too.

Stayed in February 2024

Environmental and surrounding was great. Staff very helpful.

Stayed in January 2024

Great location, great breakfast, great staff

Stayed in December 2023

A bit far from the center (20m walk) if you don’t have a car but that wasn’t a huge problem

The staff is great and very friendly. They will also help you book activities in the area and you can pay directly through them. Special thanks to Danishka for all the help.

Stayed in November 2023

There were two beds in the room and one was a spring mattress that was uncomfortable.

The room was comfortable and clean. The wifi was strong and we were able to work from the room. The staff went above and beyond to help us ensure we were able to work from the room. The pool and property were excellent. The free breakfast was big and delicious. The view was amazing.

Stayed in January 2023

A fruit option for breakfast would be nice. A coffee pot in the room would be awesome.

The free breakfast was at a restaurant next door. It was adequate, nothing special. You had a choice of typical Tico with Gallo pinto or typical American with sausage and bacon. The sausage was similar to a hot dog and I'm not sure what the bacon was.

Stayed in May 2022

The friendly and accommodating hotel staff were beyond helpful. Maria was amazing and helped me with everything I needed, booking tours and safe transportation. The facility was very clean and comfortable and the breakfast was delicious.

Stayed in April 2022

A bit far from the center of town, though there are some good shops and restaurants directly around.

Staff was very nice and helpful, and breakfast was great! Comfortable and easy.

Stayed in December 2021

The room was small; not helped by the inclusion of a single bed alongside two queen beds. It was not a fold away bed so could not be removed. The room was also rather dark.

The hotel was well located on the edge of La Fortuna so avoiding the traffic of this tourist honeypot. There were several restaurants close including the breakfast restaurant next door. There was a small pool, nice gardens, a supermarket across the road and a good view of Volcan Arenal. Parking was provided as was free wifi which worked well. The receptionist was very helpful in helping to organise the booking of a trip. The hotel was simple, clean and good value.

Stayed in December 2021

beds were small and not the most comfortable

excellent location and wonderful staff.

Stayed in November 2021

The beds were a little stiff - they were fine but not the most comfortable.

Great location, excellent views of the volcano from every room, friendly staff, clean rooms, delicious breakfast at the restaurant next door, and beautiful gardens.

Stayed in February 2024

Exceptional cleanliness; rooms always had the best smell. Staff was very friendly and gave great recommendations

Stayed in March 2024

Honestly I did like everything Great service and very clean

Stayed in March 2024

The staff was very friendly and helpful

Stayed in January 2024

The noise from the road.

The staff where happy and helpful and the breakfasts were good.

Stayed in January 2024

Website mentioned there is iron available but the lady mentioned it’s the problem with the website and said she will make sure website is updated.

The reviews for this room are apt. This hotel is very close to number of restaurants. Lot of choices to eat. Free breakfast place is next door restaurant. Nice food options. Bed is comfy. There is a little musty smell over the room. Good for only short trips as the hotel is right on the street you will hear the traffic later in the night too.

Stayed in December 2023

NA

Great location and spacious room

Stayed in December 2023

The road is very busy and traffic starts early but that can't be helped.

Spotlessly clean Very friendly and helpful staff They helped us organise so many trips and at discounts too Breakfast being included was a big bonus and the choice and standard were great We used the pool every day and make sure you take a trip around the gardens. The view of the volcano is breathtaking. The room was huge and the towel art was stunning every day Jorge and the whole team were wonderful. Would definitely recommend staying here.

Stayed in November 2023

N/A

The hotel has everything you needed, staff were very friendly, and breakfast was really good!

Stayed in May 2023

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in January 2024