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  5. Reviews of Comfort Inn & Suites Allen Park - Dearborn

Reviews of Comfort Inn & Suites Allen Park - Dearborn 3 stars

3600 Enterprise Drive, Allen Park, MI 48101, United States

#6 of 6 hotels in Allen Park

Guests' Choice

Review score

Based on 487 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.2

  • Location

    7.8

  • Facilities

    6.9

  • Staff

    7.9

  • Value for money

    7.0

  • Free WiFi

    6.2

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Showing 1 – 25

  • Reviewed: 16 May 2024

    7.0
    We came for a funeral and we were greeted and treated well thank you
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I was pleased with the location the breakfast was good I just didn’t eat dairy or pork product so my choices were like limited

    Stayed in May 2024

  • Reviewed: 14 May 2024

    7.0
    For the most part decent and out of sight
    • Leisure trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Couldn’t use WiFi because I need a code

    Stayed in May 2024

  • Reviewed: 17 April 2024

    8.0
    Overall thumbs up
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pool area was messy, and there were no towels. Kids walking around with no shoes on from pool wetting up the floors. They were in the breakfast area with no shoes on as well. The host of parties should pay more attention to kids' actions.

    Breakfast accomindations, great options. My favorite was the juice options. I also enjoyed the Zacuzzi, which is great for muscle therapy.

    Stayed in April 2024

  • Reviewed: 17 March 2024

    8.0
    Very good
    • Business trip
    • Group
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    My deposit wasn’t sent back to my card

    Stayed in March 2024

  • Reviewed: 3 March 2024

    7.0
    Comfortable accommodations for the price but disappointing customer service.
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    There were odds and ends of things that I wasn’t too happy with (pool was cloudy, they were constantly out of items for breakfast, room a bit dirty…), but I would have ignored it … except our final night at the hotel there were kids running up and down the hallway playing and screaming until after 2am. We gave it until midnight and then called down to the front desk… multiple times… the staff said they were “looking into it” but nothing changed. After that, the front desk just stopped answering the phone. Then in the morning I called down and asked for a later checkout since we were up half the night from the kids screaming and I was told that they were booked and would not allow a later checkout or anything. The staff at the hotel really needs to learn effective ways to handle difficult and disrespectful guests that disrupt everyone around them (the night staff told us that we were not the only people to call and complain).

    The room size and comfort was fantastic - especially for the price.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The elevator broke down

    A little out dated but cool for the price

    Stayed in February 2024

  • Reviewed: 25 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Room was way in back

    Didn't have breakfast

    Stayed in January 2024

  • Reviewed: 12 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was not good. Short of staff Too much waiting time for checking in Too expensive

    Room size was ok.

    Stayed in February 2024

  • Reviewed: 21 January 2024

    8.0
    Business Owner
    • Business trip
    • Couple
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Big spot on floor, spots on Jacuzzi, pre used toilet paper.

    The location great. Workers customer service nice. Management needs help with her facial expressions and greeting customers. But entrance of hotel very nice. My rented Bed room area ok. But when you walk in the room you're greeted with a huge red spot in the rug ( you don't know if you came a little early after the murder scene and the manager acted as of that was a great extra to have.. brown spot on the Jacuzzi so that was not used. Pre used toilet tissue in bathroom, spots on the wall and roof. But other than that the entrance of lobby was very nice.

    Stayed in December 2023

  • Reviewed: 28 November 2023

    7.0
    Happy to have been here to shop, Eat and go to the game
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Could have been more cleaner. Kids were running wild

    Location. Free breakfast.

    Stayed in November 2023

  • Reviewed: 16 October 2023

    7.0
    The stay was relaxing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The prices for snacks and beverages also the side door was unlocked which could turn into a security issue

    Location, friendliness of staff/guests. and comfortable beds

    Stayed in October 2023

  • Reviewed: 16 October 2023

    8.0
    Would stay again, comfy overnight stay!
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Great stay, nice staff, clean room! Would stay again.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    7.0
    Overall comfortable. Would stay again.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I didn't experience any issues.

    It was comfortable and in a good location.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Stayed in August 2023

  • Reviewed: 4 September 2023

    7.0
    Spend another $20 and go somewhere a little better.
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The building was a bit run down in the common areas. The top sheets on the bed had some stains and the window curtain had mildew. There were some crumbs on the floor in the room and the desk chair was very worn and tattered. The toilet in the room was difficult to operate because the flush lever was broken. There were burn marks under the bathroom mirror. The hallway was smoky.

    The room was affordable and the staff was nice. The breakfast wasn’t terrible.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    6.0
    Things were a bit run down
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 1 night

    The room (236) smelled horrible (like really bad cumin). We did not complain as we just got use to the smell and figured all the rooms smelled. At least the bed was comfy.

    The girl at the front desk was a lot nicer than the Comfort in we accidently went to first (Michigan Ave).

    Stayed in September 2023

  • Reviewed: 1 August 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The hot tub and the swimming pool werein the condition

    Stayed in July 2023

  • Reviewed: 8 July 2023

    6.0
    Disappointing considering the price and website description
    • Leisure trip
    • Family with young children
    • King Suite with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Did not provide housekeeping (even after 3 nights as stated on signage), HVAC unit had a moldy smell, ice maker and hot tub out of order during our stay. Pricing was also misleading and incomplete.

    Acceptable breakfast, close parking

    Stayed in July 2023

  • Reviewed: 8 July 2023

    8.0
    Hotel was old which is fine but they need to cake it cleaner
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    My 1st room smelled of smoke and it was bad they gave me a new room it smelled bad also but they gave me spray helped a little. The carpets in the hotel were very dirty and stained. We didn’t get towels on the second day we had to ask for towels. They had dirty buckets around and the cleaning staff seemed unorganized.

    Front desk staff was very nice and helpful.

    Stayed in July 2023

  • Reviewed: 3 July 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Our room never got cleaned and the hot tub was broken the whole time we were there

    The front desk workers were wonderful

    Stayed in June 2023

  • Reviewed: 1 July 2023

    7.0
    Perfect location
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The pillows were small in size.

    The Comfort Inn was in the perfect location for a visit to Greenfield Village. The breakfast was an average hotel breakfast. There were eggs, sausage, make your own waffles, cereal options, and breads to toast.

    Stayed in June 2023

  • Reviewed: 5 June 2023

    8.0
    Standard stay
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights

    Not really the fault of the hotel but, the pool is placed in an odd place so the elevator area is always soaking wet and reeks of chlorine. At least you know the pool is clean though!!

    The room was clean and spacious. Standard breakfast and facilities. Did not really interact with staff because our trip went smoothly!

    Stayed in April 2023

  • Reviewed: 4 June 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room - Accessible/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Pool area wasn't the greatest

    Breakfast was the best

    Stayed in June 2023

  • Reviewed: 31 May 2023

    8.0
    Ideal location to be close to everything!
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bathroom light didn’t work on one side of the mirror but otherwise it was nice!

    It was clean, spacious, and bright. Rooms were good size and the area was safe.

    Stayed in May 2023

Showing 1 – 25

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