Nám. J.W. Goetha 16/1, Mariánské Lázně, 35301, Czech Republic
#43 of 49 hotels in Mariánské Lázně
Guests' ChoiceBased on 30 hotel reviews
7.8Cleanliness
8.5
Comfort
8.2
Location
9.4
Facilities
7.9
Staff
8.6
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 16 April 2024
Pavlína
AustriaMold in bathroom, it shouldn't happen in 4-stars hotel! Refrigerator wasn't working.
Location was perfect and nice staff
Stayed in April 2024
Reviewed: 3 January 2024
Thiemo
AustriaSpa area small and old fashioned, there should be more electric sockets in room
Historic building in center, very large rooms, modern and well equiped bathroom incl. bathtub
Stayed in January 2024
Reviewed: 26 December 2023
Matus
Czech RepublicSmall swimming pool.
Very good location.
Stayed in November 2023
Reviewed: 23 December 2023
Judit
United KingdomEverything was ok
Very nice hotel the restaurant has such a great atmosphere nice view to the city
Stayed in December 2023
Reviewed: 9 October 2023
Kati
GermanyBreakfast was not good. There was not at all enough food nor staff to fill in the plates and pots. The food that was available was nothing special, the selection was very limited and all of the buffet kept on finishing. There were not enough seats for all the guests and queue was constant.
Receptionist was very friendly and helpful. Nice plus is the pool, small but feels bigger with the ability to use waves and jet. It is also nice that one can use it on own schedule. The view from the room is lovely over the old part of the town and singing fontaine can be heard all the way to the room.
Stayed in October 2023
Reviewed: 2 October 2023
Jan
BelgiumPrograms & channels on television
The location & lay-out
Stayed in September 2023
Reviewed: 22 September 2023
Ian
Czech RepublicTrolleybus from station stopped outside hotel. Near centre and collonade
Stayed in September 2023
Reviewed: 16 August 2023
Joe
SpainI dont like hotels for any length of stay and had booked a self catering apartment with Booking.com which was confirmed by booking.com and payment was accepted by them However the day before I was supposed to leave for my destination I received a message from the owner of the self catering accomodation that the apt was rented to Ukranians for the previous two years and Booking . com was aware of this. Luckily I received this message as otherwise i would have arrived into Marianske Ledze with no accomodation. These comments above are nothing to do with the hotel,, but with the incompetence of the travel agent..Booking.com
The location was perfect just above the singing fountain.. The room was large and clean and the breakfast was fine The upper floors are served by a lift
Stayed in August 2023
Reviewed: 26 July 2023
Karen
NetherlandsI like the stuff. Specially Nastia!
Stayed in July 2023
Reviewed: 24 July 2023
Akastolova
UkraineThe room equipment could have been more modern and updated
Good value for money, clean and spacious rooms. Decent half-board, not a big choice, but quite a good offer. Great location so definitely recommended for this type of spa-town holiday.
Stayed in June 2023
Reviewed: 9 April 2023
Tomáš
Czech RepublicThe level of staff at the reception was disastrous. In a **** hotel I would expect perfect manners, hotel uniforms and most importantly that they know how to work the reservation system. The fact that they don't even greet you in the hallway is not even worth mentioning.
The breakfast was absolutely not up to **** standard. One kind of bought sweet pastries, poor quality coffee, from the hot buffet only sausages and poached eggs.
Stayed in April 2023
Reviewed: 7 December 2023
Mark
United KingdomNothing
The breakfast and the dinner were my big surprise. Friendly staffs with excellent location (walking distance to all the tourist attractions). Even the pool is small but made you relax. Highly rececommend this hotel to others.
Stayed in November 2023
Reviewed: 19 November 2023
Maher
SyriaNothing to mention
Very friendly staff
Stayed in November 2023
Reviewed: 24 October 2023
Marco
NetherlandsJust a small pool. No sauna or jacuzzi.
Stayed in October 2023
Reviewed: 12 October 2023
Katarzyna
GermanyNo spa on location, massages offered are in a hotel near by. Pool is super small in a small underground room, no ambiance, not great 🙁 Breakfast very simple which would be ok, but dining room super crowded, not enough tables, only one coffe machine…
Beautiful architecture, nice room, a very pleasant smell in the room, white crisp bedsheets, a very comfy soft bathrobe. Top location!
Stayed in October 2023
Reviewed: 8 August 2023
Paul
United KingdomNo spa or wellness facilities. Pool was cold and not heated. Parking is an additional €8 per day. Receptionist was not professional
Our room was very big and had a great view. Breakfast was good. Apart from this is a very poor hotel.
Stayed in July 2023
Reviewed: 5 August 2023
Strnad
United StatesMissing clock at pool
Nice hotel, excellent location, friendly stav, nice pool We are definitely comming back to this hotel at Fall...thanks
Stayed in August 2023
Reviewed: 4 August 2023
Jan
Czech RepublicCheck1in took so long. Even they do scan of your ID even it is not legal! No hot water from 22:30 till 7:30, conplaining twice at reception without any solution. High season and 4-star hotel dont bother them.
Stayed in July 2023
Reviewed: 15 July 2023
Manuela
GermanyThe give you the opportunity to have in the price dinner but they don’t say that this dinner is just buffet in another hotel 300 meters far away!!once you get there you find this poor buffet!
The position of the hotel was really nice ,the room was beautiful with a nice view on the fountain!!!
Stayed in July 2023
Reviewed: 6 November 2022
Susan
GermanyBelvedere is beautiful, a very elegant hotel in a nice spot, just few steps from the healing water wells and classic concerts. I had a swim in the pool every evening. The staff was very friendly and supportive, they arranged my treatment in the partner hotel around the corner.
Stayed in November 2022
Reviewed: 5 November 2023
Anonymous
GermanyFor the dinner it has to be moved to a different hotel which is packed. And they said they are out of food and also no tables available. Dinner time only 6-8pm is too little as well. I had to managed hardly by discussing too much. Receptionist was busy to accept my complain unfortunately.
In the city center, nice staff and nice breakfast and swimming pool access was made us good.
Stayed in October 2023
Reviewed: 31 July 2023
Premysl
BelgiumThere are no comments available for this review
Stayed in July 2023
Reviewed: 13 July 2023
Polina
Czech RepublicThere are no comments available for this review
Stayed in May 2023
Reviewed: 2 October 2022
Valerie
Czech RepublicThere are no comments available for this review
Stayed in October 2022
Showing 1 – 25
Rome, Italy
Tudela, Spain
Hanoi, Vietnam
Chioggia, Italy
York, UK
Venice, Italy
Trogir, Croatia
Kotu, Gambia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content