Location is very near by car to main location with ample parking space with cctv camera. During breakfast, we got eggless bread which was freshly baked as all other breads had eggs.Staff was very customer centric and helpful.

Stayed in March 2024

Really nice hotel with fantastic rooms. We had a pleasant stay and highly recommend it. The breakfast was great as well.

Stayed in January 2024

There is nothing I did not like.

Rooms are very beautiful and the staff is very nice. Breakfast was great.

Stayed in October 2023

The spacious room and comfortable beds.

Stayed in September 2023

Good location close to central town, shopping centre

Stayed in September 2023

The staff were really attentive and friendly, the room was large, clean and comfortable, just as in the pictures. Everything we needed was there and even the minibar was actually reasonably priced. We booked massages (best to do it a few weeks in advance) and at first they told us that me and my partner can't have massages at the same time, but later when they probably added another masseuse for that date, they still remembered our request and could do our procedures at the same time – and we both really enjoyed our massages. The parking was simple and had plenty of empty spaces. The breakfast had enough variety. Someone mentioned a music playing in the halls we also had a speaker right behind our door, but it was not very loud and seemed to be off during the night time. Would definitely visit again.

Stayed in June 2023

What we didn't like was just that one of the rooms that was booked in the second floor had a problem with electricity. It fell like two times and we had to always call the reception but in minutes we had the lights back.

We liked everything from the spacious rooms,bathrooms with soup/ towels etc abundant breakfast, large parking place direct at the hotel, a bit out of town location (but near fast food, supermarket and highway), a restaurant next to the hotel, a small bed for our one year old child's friend....to the nice staff that helped us organise a suprice for one of our friend. Everything was just as we wished perfect!

Stayed in April 2023

Very clean, comfortable, nice employees and good breakfast.

Stayed in May 2023

1. You have to book the sauna in advance. Unfortunately I called the property to ask about the opening hours of the sauna and they didnt mention that it was necessary to book so when we arrived only one slot in the very late evening was available. 2. At the reception desk you can find information that it is possible to eat lunch/dinner in the restaurant for ~49 EUR. Unfortunately you have to book in advance and again it is not mentioned. We went to the restaurant and they told us that is impossible to order a lunch and they only have ala carte dishes. 3. The breakast should be ready from 8 am however only 3/4 of the dishes were there at 8 am.

Big rooms Comfy beds Modern bathroom Private sauna

Stayed in January 2023

Nothing negative.

Great room & hotel if you can get it at a good bargain price.

Stayed in October 2022

Nothing much to share. Everything was fine.

The hotel in general is on very high level. We always insist on high level of cleanliness, which was absolutely the case. The room was well equipped, very silent. Especially we liked the "Club" where we spent awesome time playing billiard in the late evening hours. Breakfast was on standard level - but when we ask for a coffee or something special, it was always well received by the host. Parking for free without any problem. For those that should You worry about the location (far away from the city center), there is a bus station very close to the hotel. You´ll be in the heart of city within 15 minutes and You can start to taste the thermal water.

Stayed in July 2022

Everything

Stayed in August 2022

nothing

very nice hotel, super clean and very professional staff

Stayed in August 2022

Could be a bit cleaner. Quite a lot of spiders coming in if you leave the windows open.. The food in the restaurant was a bit too salty...

We really enjoyed this hotel and even extended our stay. The staff was amazing - always smiling, helpful, responsive, speaking fluent English. The room was extremely big with a huge, nice and very cosy bathroom. The room included cheapest ever minibar, you can order food to your room or just go and enjoy a great restaurant downstairs. Nice breakfast. Really amazing value for the money you pay!!

Stayed in July 2022

A bit away from the city center

Very fancy

Stayed in July 2022

Breakfast could be of a better quality

Comfortable and spacious, free parking, good wifi, helpful staff

Stayed in August 2022

What an awesome stay, attention to the details !

Stayed in July 2022

The location is little bit far away from center but it is a perfect hotel for those who are traveling by car.

A room was clean and spacious. There is even the cheapest minibar I have ever seen and the staff were really nice. They are trying their best to fulfill all you wishes. Unfortunately we couldn’t try their wellness and cinema because it was occupied. We will definitely come again and I would definitely recommend this hotel.

Stayed in July 2022

Place where you want to stay for longer, free parking

Stayed in July 2022

Pity that's far from the center.

I had a very nice stay at this hotel. Even if I booked a single room, it was huge, with two beds. Everything was clean and very well kept. The restaurant was wonderful too. Absolutely recommended.

Stayed in May 2022

Nothing.

Very comfortable room, quiet, great bed and a good breakfast for the price. Parking only a few kilometres from the centre of town.

Stayed in May 2022

Thanks to Hotel employees for giving us a better accomodation free of charge as we had birthday!!! The hotel is really the best. It is a perfect option to choose in Karlovy Vary

Stayed in October 2021

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in January 2024