Karlova 3, Prague, 11000, Czech Republic
#328 of 571 hotels in Prague
Guests' ChoiceBased on 184 hotel reviews
8.4Cleanliness
8.7
Comfort
8.8
Location
9.7
Facilities
8.4
Staff
7.9
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 16 April 2024
Theodoros
CyprusLocation, spacious rooms, design
Stayed in April 2024
Reviewed: 8 March 2024
Angharad
United KingdomThere is noise but it’s what you’d expect in the middle of a major city.
You couldn’t ask for a better location! 5 minutes walk from the Charles Bridge and 5 minutes from the old town square. The check in system takes some getting used to but it’s actually really easy and handy to use.
Stayed in March 2024
Reviewed: 9 February 2024
Laurachvs
ColombiaGreat location, easy to access, good WiFi, comfortable bed and bathroom, pretty clean
Stayed in February 2024
Reviewed: 7 January 2024
Joanne
United KingdomThere was no lock on the bathroom door. Main reception was in a separate location from the rooms. It wasn't a far walk though. The staff were very nice and the food was great.
Our room was in a prime location beside the shops with a great view. The beds were very comfortable. Beautiful spacious room. Cleanliness was excellent. Luxury hand and body wash included in the bathroom.
Stayed in December 2023
Reviewed: 27 December 2023
Michaela
United StatesThe location was a bit loud because of the location being part of the hub for tourists. We were also in a room with a fold out bed. The mattress and mattress cover were stained, which resulted in us not using the bed and sleeping on the couch. instead. The fold out bed did not have bedsheets and blankets either.
Location was amazing....by the Charles Bridge and old town. The room was a big size and the bathroom clean and updated.
Stayed in December 2023
Reviewed: 6 December 2023
Jessica
CanadaThe room smelled clean, but the cleaning odour was exceptionally strong. It took a bit to get accustomed to.
The property was very clean and in an exceptional location! The bed was super comfortable and we lived that they had arranged a breakfast buffet at a discounted rate at Fat Cat - delicious and much appreciated before our long flight home!
Stayed in December 2023
Reviewed: 9 November 2023
Kassandra
United StatesNo flexibility/option for early/late check in/out. Electric and WiFi turned off before checkout time.
Location. Roomy. Cleanness.
Stayed in November 2023
Reviewed: 21 August 2023
Dr
KuwaitThe place under the hotel was so noisy after early morning was very noisy
Every thing was lovely and beautiful
Stayed in August 2023
Reviewed: 13 August 2023
Yiwen
TaiwanNoise from the streets at midnight. Water leakage on countertop in bathroom.
Great location, center of old town. Elegant interior, spacious room.
Stayed in August 2023
Reviewed: 11 August 2023
Lorraine
United KingdomWe didn't appreciate the narrow street snd that we should park before unloading. Being in the centre means the streets were very busy with pedestrians. Next time I would pi k up car after our city stay.
Accommodation was excellent. Parking was interesting but when I found the car park it was amazing. Staff were on hand via email to answer questions and were very helpful.
Stayed in August 2023
Reviewed: 5 August 2023
Darin
United StatesI messaged them several times through the Booking.com app and they never responded. I had several requests about early check in and late check out and questions about luggage storage, but they ignored/didn’t answer my 3 or 4 messages over 3 or 4 days leading up to our stay. Disappointing that the communication was non-existent.
Amazing location. Beautiful room. Modern and clean amenities. Luggage storage at sister hotel 2 minutes away.
Stayed in August 2023
Reviewed: 9 July 2023
Julie
United KingdomChecking code didn't work on room initially
Location was fantastic & price was good
Stayed in July 2023
Reviewed: 30 June 2023
Andrew
United StatesThe WIFI was horrendously bad, and the carpets were super dirty and stained.
Great central location with reasonably close parking
Stayed in June 2023
Reviewed: 16 June 2023
L
CanadaThe steps at the first floor going from the elevator to our room were not very easy to negotiate. Older people or those with mobility issues would find it difficult. They would be okay on the second or third floor rooms as there is an elevator which makes hauling luggage around so much easier. Also it was nice to have a mini fridge but it was quite small and didn't work that well.
The air conditioning was great and we were surprised how quiet the streets were even when it was very busy, especially later in the day. There was lots of room and the bed was quite comfortable. The bathroom was spacious and well stocked. The view was lovely and the room was clean. We really enjoyed our stay. You are just a couple minutes walk from the Old Town Square. A detailed street map would have been very helpful.
Stayed in June 2023
Reviewed: 27 May 2023
Rotem
IsraelThe fact there's no reception at the building and the fact I needed to look for the reception with all my bags
The location and the character of the building and the room. It was clean and spacious, and the bad was comfortable.
Stayed in May 2023
Reviewed: 14 May 2023
Flor
AustriaTo much noise during the night, very dangerous stairs, the extra bed was extremely uncomfortable. The lack of reception was super shaking and knowing that the code was needed caused anxiety, please fix it!
Location and the deco.
Stayed in May 2023
Reviewed: 8 May 2023
Michaela
Australiareception was not in the building
Stayed in April 2023
Reviewed: 28 April 2023
Boyd
United StatesLittle noisey
Location, Comfort, Elevator.
Stayed in April 2023
Reviewed: 14 April 2023
Arleen
United Statesit was hot, and was not on. add Netflix to you TVs so Americans can have something to watch
walking distance to many places
Stayed in April 2023
Reviewed: 4 April 2023
Mark
United KingdomGreat location, roomy apartment. Quick and helpful replies to messages.
Stayed in March 2023
Reviewed: 4 March 2023
Angelina
Czech RepublicGood bed, great location
Stayed in February 2023
Reviewed: 19 February 2023
Adriana
GermanyParking is difficult and costly in the old town. However, you could leave the car at a P+R or another distant parking lot and use the subway to reach this hotel and the old town (subway is convenient and cheap). The location is very noisy 24/7, unfortunately we could hear people talking also with closed windows during the night. Check-in was not as trouble-free as promised - we had not received the code for the room upon arrival, even though we had completed all the steps for the verification, thus we needed to call the reception to ask. But the problem was solved immediately when we called and they sent us the code.
The room was very chic, very spacious and also comfy. Everything was clean and tidy when we arrived and there was a daily housekeeping service. We had a very pleasant stay. The location was excellent - directly at the center of the old town, all old town landmarks were of walking distance. There was a tea cabinet in the room with several types of tea and instant coffee.
Stayed in February 2023
Reviewed: 7 February 2023
Niamh
United KingdomThe location is hard to beat. It was also super cold when we were there and the hotel room was very warm and comfortable.
Stayed in February 2023
Reviewed: 29 January 2023
Wilson
Germanya bit too noisy
location was great!
Stayed in November 2022
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