Büchel 5 am Markt, Aachen Mitte, 52062 Aachen, Germany
#10 of 43 hotels in Aachen
Guests' ChoiceBased on 251 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
9.7
Facilities
7.9
Staff
8.9
Value for money
8.3
Free WiFi
7.8
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End of dialog contentReviewed: 19 May 2024
Barry
United KingdomFriendly welcome. Let us into room early.
Stayed in May 2024
Reviewed: 15 May 2024
Maria
United Kingdomthere was no lift! very big problem for people who have to carry heavy suitcases more than one floor!
the room was very big, nicely furnished and pleasant to stay in. the bed was comfortable, the bathroom was lovely.
Stayed in April 2024
Reviewed: 4 May 2024
Liz
United KingdomSadly no breakfast is provided in the hotel itself - but we knew that from the description. Early morning can be noisy with delivery vehicles outside.
The hotel was very close to the Rathous and Cathedral. Everything was easily accessible with many restaurants and cafes nearby. Our room was very spacious and the bed really comfortable. The lady at checkout was very friendly. Self-check in worked without a hitch and the instructions for it were very clear.
Stayed in May 2024
Reviewed: 21 April 2024
Peter
United KingdomDated furniture, lift out of action. Very noisy at night
Friendly staff, room was clean
Stayed in April 2024
Reviewed: 8 April 2024
Brian
United KingdomWould prefer manned reception, 2nd night when raining loud dripping noise onto metal plate kept us awake.
Great location near cathedral, friendly staff, clean room, good sleep 1st night.
Stayed in March 2024
Reviewed: 3 April 2024
Linares
United KingdomI would have prefered someone to greet me to reassure me of the place and different ways of doing things in Germany.
Checking in alone was a first for me
Stayed in March 2024
Reviewed: 5 March 2024
Christian
SwitzerlandEntry process with difficult lockboxes
Close to center
Stayed in March 2024
Reviewed: 3 March 2024
Dana
United StatesLocation was everything
Stayed in March 2024
Reviewed: 24 January 2024
Paul
United KingdomThe instructions were not 100 clear! They should write instruction as for a 6 year old.
Situated in a great part of town, right in the thick of things but quit inside. I arrived late, with OK instructions to get in. Lady at desk in the morning was a happy smily person, so a great start of the day.
Stayed in January 2024
Reviewed: 20 January 2024
Scott
United StatesThe only negative was the hotel did not offer breakfast
I went for the Christmas market and they were literally right outside as I stepped out the front door
Stayed in December 2023
Reviewed: 5 January 2024
Dominique
JapanSome of the furniture looked old and could need replacement but that is not hindering a comfortable stay
The location is very good. All major spots in the old town are easily accessible. The staff is also very welcoming and friendly. We could leave our bags until three after check-out
Stayed in January 2024
Reviewed: 2 January 2024
Peter
NetherlandsThin pillows that feel cheap No mini fridge
Great location Good size room
Stayed in December 2023
Reviewed: 28 December 2023
Bianca
United KingdomThe hotel looks a bit tired, damp patches in bath room and no lift for luggage in action during the Christmas holidays. Also the hotel offers no breakfast
Location, easy check in
Stayed in December 2023
Reviewed: 16 December 2023
Thomas
GermanyNothing, the stay was very pleasant. If I had to find something, I would have to say: There was no place to hang my coat besides a wardrobe, so if it would have been raining that might have been a problem.
The Hotel room was very tidy and well equipped with all that I needed for my stay: A warm bed, hot shower and a desk and strong WiFi-6 to do remote work. Bathroom was very spacious and had a bidet, a thing I usually miss in European hotels. Staff was very friendly and helpful as well.
Stayed in December 2023
Reviewed: 6 December 2023
Stephen
United StatesGreat location.
No breakfast, which would have been nice but knew so beforehand, so no big deal. Huge room for European standards. Friendly staff. Easy access to market.
Stayed in November 2023
Reviewed: 21 November 2023
Claudia
United KingdomSpacious room, good location
Stayed in October 2023
Reviewed: 17 November 2023
Theresa
United KingdomNothing to dislike.
Always a warm welcome, desk is not always open but you receive check in codes before you arrive. We have good conversations in the mornings. Aachen preparing for the Christmas markets.
Stayed in November 2023
Reviewed: 16 November 2023
Antonio
RomaniaNothing specific
Right in th center!!!
Stayed in October 2023
Reviewed: 13 November 2023
Christine
US Virgin IslandsCurtains in bedroom were good but the light from the street coming from the living room wasn't.
Excellent location.
Stayed in November 2023
Reviewed: 17 October 2023
James
United StatesThe bed was second class and not very comfortable.
The location was great— you can’t beat it.
Stayed in October 2023
Reviewed: 16 October 2023
Kenneth
United StatesCentrally located for seeing the sites, for food and night entertainment.
Stayed in October 2023
Reviewed: 27 September 2023
Anneli
EstoniaNo breakfast available, no elevator, just quite narrow and steep stairs. This was not a surprise - they did warn beforehand, but still it was a bit inconvenient. The streets were noisy at night, but only if you wanted to keep the window open.
Excellent location on the market square, beautiful view from the windows, convenient room in a small hotel. Most friendly and helpful host! Loads of cafes and restaurants next door.
Stayed in September 2023
Reviewed: 21 September 2023
Stephen
United KingdomLovely welcome. Allowed to check in early. Spotless room right in the centre of town surrounded by bars and restaurants. Fantastic breakfast available next door
Stayed in September 2023
Reviewed: 28 August 2023
Anastasiia
United KingdomThe room we’ve got was not comfortable at all, unfortunately. We had glass doors to the toilet right in front of the bed, meaning anyone who goes there at night wakes up the other one. Also there was no a/c so we have slept with opened window, but it was hard to do so as it is super noisy outside from the central square.
We were attending Formula 1 GP at Spa and have chosen this hotel for its absolutely reasonable price. The hotel was right in the city center, close to good city parking and to restaurants and cafe for dinner. The hotel crew was absolutely amazing. Super polite and kind to recommend us anything we were asking about.
Stayed in July 2023
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