Bahnhofstr. 17, 08523 Plauen, Germany
#6 of 11 hotels in Plauen
Guests' ChoiceBased on 80 hotel reviews
8.1Cleanliness
8.6
Comfort
8.2
Location
9.0
Facilities
7.9
Staff
9.0
Value for money
8.4
Free WiFi
8.8
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End of dialog contentReviewed: 19 December 2023
Czajkowska
SwitzerlandNOISE! My room was facing the street. I couldn't sleep till midnight (trams passing by and the windows are like paper, zero soundproof) and from 6am they were collecting trash plus trams... The towels are also like paper, could be better quality The coffee for breakfast was cold and horrible taste
The room was nice, location, STAFF is wonderful 😊
Stayed in December 2023
Reviewed: 2 October 2023
Rita
IrelandNoise level at night if windows in street side rooms were opened.
Friendly and helpful staff. Great location. Nice cellar bar which opens in the evenings.
Stayed in September 2023
Reviewed: 16 April 2023
Harbottle
United KingdomLack of tea/coffee facility in bedroom, Lack of mobile phone plugs Small shower towel Slow and poor service at one dinner. They forgot to ask if we wanted a dessert so we went without
Covered parking adjacent for a fee Good sized bedroom Generous continental breakfast Interesting food in restaurant Excellent access, both the modern lift and wide well lit corridors
Stayed in April 2023
Reviewed: 16 November 2022
Gintaras
LithuaniaBugs in WC. Hotel staf didn't talk English and didn't even try. No welcome drink.
Location. Parking place. Very good breakfast.
Stayed in October 2022
Reviewed: 23 July 2022
Blaack
UkraineNo parking, no condition
Nice location, very good breakfast.
Stayed in July 2022
Reviewed: 26 January 2022
Marta
SwitzerlandThe room was a little old.
The staff was very nice and helpful, the breakfast was exceptional. The decor of the hotel was very nice.
Stayed in December 2021
Reviewed: 8 January 2022
Dr
Germanyexpected more friendly vibes from staffs
gorgeous look.
Stayed in January 2022
Reviewed: 5 November 2021
Alejandro
Germanyarchitectur of building
Stayed in November 2021
Reviewed: 22 October 2021
Joseph
IrelandBreakfast-Hot food selection was poor and signage in multiple languages was lacking.
Location and the hotel was very clean
Stayed in October 2021
Reviewed: 29 August 2021
Janis
LatviaThe restorant food isn't ok. Very big portions of food, bad quality & bad decoration on plates, like "pig" food. We were starving, but couldn't eat , we didn't like it, can't recomend for others.
Stayed in August 2021
Reviewed: 10 August 2021
Erki
EstoniaDifficult to find.
Stayed in August 2021
Reviewed: 22 July 2021
Wioletta
PolandChild friendly attitude:)
Stayed in July 2021
Reviewed: 18 June 2021
Steffl1961
Hungaryexcellent breakfast
Stayed in June 2021
Reviewed: 21 March 2024
Arkadiusz
PolandLocation service were perfect - good dinning and good breakfast - in historical room
Stayed in March 2024
Reviewed: 21 March 2024
Arkadiusz
PolandPerfect location! Nice rooms and very clean Big breakfast buffet! Very kind service ! Also public parking with direct entrance to the hotel - and own hotel parking too - recommend
Stayed in March 2024
Reviewed: 16 September 2023
Fatima
GermanyThey attached two beds together and had a wood in between with no warning so we hurted ourselves , they don’t clean rooms when you are staying at the hotel even if you ask them. Breakfast was not worth the money( egged and one type of cheese) . The staff is racist and unfriendly
Nothing
Stayed in September 2023
Reviewed: 3 July 2023
Concetto
ItalyAmazing Hotel in the center of city :)
Stayed in June 2023
Reviewed: 18 June 2023
Mark
United KingdomA truly wonderful hotel, in every way. Character, position, staff, food, decor (completely over the top, but hey), rooms, value for money. Highly recommended and thanks.
Stayed in June 2023
Reviewed: 25 May 2023
Jarle
NorwayThe hotel has parking, which you must pay a few euros for. But, when you use it and want to go to the hotel, there are NO connection directly to hotel. You MUST go thru a door, and then down a dangerous stairway with your baggage. This for us, is enough that next time we will go to another hotel, with more comfortable entrance.
Situated right in the middle of the city, you have everything practically around the corner. Hotel is really nice inside, and the young woman working in the reseption, really stood up for a good welcome for us, with good info, and attitude making us feel GOOD!
Stayed in May 2023
Reviewed: 3 April 2023
Amani
GermanyHello Dear Booking Team, I want to complain about my stay at Hotel Alexandra! I booked through your website and the breakfast was included but the receptionist said I have to pay extra. the whole experience was unfriendly and the room was uncomfortable and they didn't offer the described list your Website listed for example the same receptionist said they don't have bathrobe and he didn't even bother to follow up . at the end he deducted the false amount of money from my card and I had to come back to correct the mistakes he wrote in the Receipt
Stayed in April 2023
Reviewed: 2 April 2023
Amani
GermanyStaff inpolite, Not well trained, they did Not take my questions seriously. Only one Lady was friendly and supportive.
Stayed in April 2023
Reviewed: 13 January 2023
Jurate
LithuaniaBreakfast could have been better.
It was wonderful to find comfortable beds after a long trip. We were impressed by the hotel's interior and style. A quiet area in the very center of the town.
Stayed in January 2023
Reviewed: 16 August 2022
Anneliese
United Kingdombedding smells used
Stayed in August 2022
Reviewed: 31 July 2022
Mark
GermanyWeirdest Hotel ever. It's like you stepped back into the 70s - golden wallpaper, tacky chandeliers, so many gangly plants, furniture from the Titanic. Needs an overhaul to bring it into this century.
Central location, good connections, bathrooms had been modernised.
Stayed in July 2022
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