We had a great stay. I would not have changed anything.

The staff was wonderful. Georgia was very helpful when we checked in. She helped us to find the parking as well as getting a dinner reservation for us. Breakfast was terrific and all the staff were cheerful and helpful.

Stayed in April 2024

No complaints.

Clean and comfortable. Staff were very friendly and helpful, especially the host, Mario, who was willing to help and nothing was too much trouble. A good location in a quiet street , not too far from the station, and walkable to the Bay Arena.

Stayed in April 2024

-

Very friendly staff! Great breakfast!

Stayed in March 2024

The owner of this family hotel, clean, good location.

Stayed in March 2024

The hotel was great location, have car park so it's really good, it's clean and very nice! The owners are very nice and friendly! They even let us choose the room we liked!

Stayed in February 2024

Friendly staff, located in the center of Leverkusen

Stayed in October 2023

Confortable room with excellent breakfast

Stayed in December 2023

pillow too soft for me

large rooms extremely helpful and friendly staff central location in city center

Stayed in December 2023

We liked just about everything! The staff were warm, friendly and very helpful. The room was large, clean and comfortable. The hotel was a nice stroll through the Christmas market to the S-Bahn. We will certainly be back!

Stayed in December 2023

Welcoming and friendly host. The Hotel is well located, very clean and confortable. The breakfast is very good with a lot of variaties. There is even a parking space! The host is just extremely nice, he guided us to the parking, served us coffee and indicated what to go visit in the area :) In this Christmas period, Hotel Arkade is the best choice!

Stayed in November 2023

Great location, clean rooms, friendly and helpful staff.

Stayed in November 2023

All the staff is very kind and the owner Mario is always very welcoming and makes people feel "at home" !

Stayed in October 2023

The breakfast wasn't particularly great and the trek to the room would've been awful if my husband wasn't as pack mule.

They had an awesome fan in the room, the receptionists were both so kind and spoke English. The room size was great.

Stayed in September 2023

The room was super clean, the Wi-Fi was fast, and the breakfast was a clear step above other German hotels that offer a similar spread. The best part of my stay was the service. The staff was incredibly friendly and attentive.

Stayed in September 2023

Nothing

Lovely and super friendly staff! It is located in a more quiet town near to Cologne, around 25 to 30 minutes drive away. We had a very lovely conversation with Georgia and Mario, who gave us tips about where to eat, what we can visit. It is family owned and hence feels much more cosy, relaxed than the big hotel chains. The breakfast buffet was splendid! We got freshly cooked scrambled eggs, fresh tomatoes/avocados/fruits/bread and we felt pampered by Mario who kept coming around asking if we need more coffee or anything else. Wonderful people!

Stayed in September 2023

The room was super clean, the breakfast buffet exceptional, and the staff incredibly friendly.

Stayed in September 2023

Nothing at all! Perfect!

Very clean , exceeds expectations! Great breakfast!

Stayed in August 2023

Very friendly staff and excellent breakfast

Stayed in August 2023

Although there is a bus stop nearby, most options actually leaves/arrives from another stop that is not as close

The staff is really friendly and helpful, to the point of remembering your coffee choice each breakfast. The room was spacious and comfortable and the wifi was fast even for work.

Stayed in August 2023

It was a great value for money hotel. The staffs are very friendly and helpful. They aren't afraid of going extra mile for their customers.

Stayed in August 2023

Pillow and Mattress were too soft, for me it was not that great

Close to Station

Stayed in August 2023

My only main suggestion would be to have one room or a few rooms with a bath to help guests relax before stressful events and travel; shampoo and conditioner in the shower cubicle would be helpful too

Very friendly, helpful and encouraging. Very good listeners. Very nice building and staircases. Comprehensive breakfast. Made special purchases for my vegan diet. No extra charge. Convenient location for Leverkisen town centre and fairly near to the train station. Probably should be a four star hotel not three.

Stayed in July 2023

Very nice hotel, clean, complete, good breakfast and great location for business or leisure. Extremely supportive and friendly staff! I can only recommend this hotel, I am sure you will like it.

Stayed in June 2023

lobby could be a bit bigger, some rooms are hard to get to (no lift to all of the rooms)

very clean hotel and friendly staff, just a 2min walk from town-center. great for a business overnight.

Stayed in May 2023