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Reviews of Opal Hotel

Mainzer Str. 34, 55743 Idar-Oberstein, Germany

#29 of 31 hotels in Idar-Oberstein

Guests' Choice

Review score

Based on 73 hotel reviews

6.6

Score breakdown

  • Cleanliness

    7.4

  • Comfort

    7.0

  • Location

    8.3

  • Facilities

    6.5

  • Staff

    7.8

  • Value for money

    7.3

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    A solid deal with a good view.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Nothing. The hotel is older and nothing fancy, but it is clean and well-situated.

    Easy-to-find location, near the center of Idar with grocery and dining options nearby. Staff was pleasant and helpful at checkin. There was a secure place to leave our bicycle overnight. We were directed to call the emergency number in the morning to have someone unlock the kiosk where the bike was stored. This went about as I expected, requiring a little patience as the desk is not staffed in the morning. Kudos to the chef in the dining area who helped us when no one was answering the emergency number on the first few rings. The room was very big. It was clean and the bed was comfortable. Breakfast had all the offerings and pleasant staff.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Rooms need a renovation

    Stayed in May 2024

  • Reviewed: 30 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Basic Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    shower head was way too economical. 1 Cafee machine was always out of order, another was almost dead and made pretty odd coffee

    View, room size, room service, cleanliness.

    Stayed in March 2024

  • Reviewed: 3 October 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Comfort Single Room
    • Stayed 6 nights
    • Submitted via mobile

    The location is great. For the price it is ok. A little bit outdated but ok.

    Stayed in October 2023

  • Reviewed: 2 July 2023

    6.0
    Good stay
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Old style

    Location

    Stayed in July 2023

  • Reviewed: 19 May 2023

    7.0
    Good value in good location
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Carpet in hallways and rooms looks and smells old, but it wasn't a big deal. Some breakfast buffet items were not refilled once empty (bacon)

    Location is great and easy to access by car. Room was spacious and bathroom was nice. Breakfast was adequate.

    Stayed in May 2023

  • Reviewed: 7 May 2023

    8.0
    Pleasant stay, all we needed.
    • Leisure trip
    • Group
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    Slightly outdated, but the cleanliness makes up for that.

    Good service, nice breakfast, rooms were very clean.

    Stayed in May 2023

  • Reviewed: 27 November 2022

    8.0
    Great value
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    A bit tired, shows its age

    Fantastic views, lots of space, comfortable beds, lovely staff

    Stayed in November 2022

  • Reviewed: 26 October 2022

    7.0
    Great location in Idar-Oberstein
    • Business trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night

    This felt like a typical European hotel for the price. The building and rooms may have seen better days, but it was clean and the beds were comfortable. If you're expecting an American style hotel room and amenities, you will be disappointed. All in all, a good stay.

    We were in Idar-Oberstein to visit the gem mine on a recent trip to Germany. We got into town late, slept, and checked out in the morning. We communicated through email that our arrival would be later than initially planned and the response was quick (and in English), with a phone number to call when we arrived. The gentleman that checked us in was friendly and spoke English well. When we woke in the daylight, the views from the room were amazing.

    Stayed in October 2022

  • Reviewed: 5 October 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    Miscommunication about our arrival time. I received codes for the keys, but the keys were not there, so we had to call someone

    Nice view

    Stayed in October 2022

  • Reviewed: 13 August 2022

    6.0
    luckily just 1 night
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    not really a hotel, more an appartement building with some hotel rooms. really rude ‘receptionist’ who said we did not make a reservation first. basic room bit filthy carpet full of stains.

    top view and very central location

    Stayed in August 2022

  • Reviewed: 28 June 2022

    7.0
    no slippers , no air conditioning , no beverage , no tea/coffeemaker
    • Leisure trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 2 nights
    • Submitted via mobile

    No facilities

    the reception staff 👍🏼

    Stayed in June 2022

  • Reviewed: 24 May 2022

    7.0
    Good
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    The reception is only open 5 hours a day…

    Stayed in May 2022

  • Reviewed: 20 March 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Suite
    • Stayed 2 nights

    Parking

    Beautiful view

    Stayed in March 2022

  • Reviewed: 26 September 2021

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In the rooms far from the elevator the WiFi signal was poor.

    The wonderful view on Idar

    Stayed in September 2021

  • Reviewed: 31 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    We payed for breakfast and it was announced till 10am, but at 9.30 the breakfast- room was already closed. After other guests with the same problem, made phone calls ect. we got something to eat in the end. We got told (not from the service staff but from somebody working in the same building) that that is an ongoing problem coz the hotel- owner pays the breakfast waiter only till 10am but if he would serve till this time he would need another 30- 60 min to clean up and to close the restaurant. So we would like to give a little advice to the owner: pay all your staff appropriately...

    Nice staff, clean, good location

    Stayed in July 2021

  • Reviewed: 21 May 2024

    1.0
    Room rate not judge services of hotel.
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff are unfriendly, non-cooperative, un-professional, even they didn’t care if somebody’s asking a question or have a line for check in. Room didn’t ready even after 15 Uhr. 🕒 customer made complain even they don’t have any solution or try resolve the problem.

    Nice place n central of idar

    Stayed in May 2024

  • Reviewed: 3 April 2024

    1.0
    Never again in this hotel, complete waste of money
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing at all

    Frankly this is not a hotel but I felt it is kind of a rented room with no facilities., small old TV that's it ..no coffee maker or nothing. They are running Building as hotel without any hotel facilities. Parking is not free and you have to pay extra with coin system means you can not go out many times with car or else you have to ask again and again for the coins.zero security and not safe for families. Also over priced, never again

    Stayed in April 2024

  • Reviewed: 15 February 2024

    9.0
    Thanks
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night
    • Submitted via mobile

    The outside entrance key and room key are not good

    Thank you

    Stayed in February 2024

  • Reviewed: 27 September 2023

    2.0
    we checked out next morning instead of staying in creepy Steven King hotel.Staff showed up next momr
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 4 nights

    The entire hotel was shut, lights out, no employees on duty, a guest ? let us in and got us a key to a room. A huge hotel without other guests, very uncomfortable, no coffee no toiletries, just a bed.

    at least a place to sleep. Staff showed up next morning and were unable to refund my next three days. creepy Steven King type hotel, huge with no people. scary, long dark hallways and so on

    Stayed in August 2023

  • Reviewed: 4 September 2023

    9.0
    anyway its a great hotel, it might be a little cheaper but its still okay
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    reception working hours a little strange, i only saw receptionist when i check in and out :D

    great view, clean and wide room, its so central

    Stayed in September 2023

  • Reviewed: 10 August 2023

    1.0
    I nice experience if we were in 1960
    • Leisure trip
    • Family with young children
    • Suite
    • Stayed 1 night

    The whole experience is a bit morbid, the hotel itself didn't get an update since 1960, the stains on the carpet, and the dark corridors at night as if we were in a horror film. Didn't have the courage to even try the breakfast. Careful when arriving at night, there is no one at the reception and a paper with a number to call in order to get to your room.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bad

    Bad

    Stayed in June 2023

  • Reviewed: 10 July 2023

    10
    It was ok
    • Couple
    • Suite
    • Stayed 4 nights
    • Submitted via mobile

    Moving room to room

    Close to friends

    Stayed in July 2023

Showing 1 – 25

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