Promenadeplatz 2-6, Altstadt-Lehel, 80333 Munich, Germany
#198 of 393 hotels in Munich
Guests' ChoiceBased on 492 hotel reviews
8.1Cleanliness
8.7
Comfort
8.7
Location
9.6
Facilities
8.3
Staff
8.8
Value for money
7.1
Free WiFi
7.7
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End of dialog contentReviewed: 6 May 2024
Deluca
United StatesVery slow service. Restaurant selections and hours not good.
Stayed in May 2024
Reviewed: 29 April 2024
Diana
United StatesThe television is pointless, only news channels. They stored tables in our hallway.
The location, the facility is beautiful, the staff is good.
Stayed in April 2024
Reviewed: 15 April 2024
Nils
Germanyit is a bit old
roof top bar is very very nice
Stayed in April 2024
Reviewed: 29 February 2024
Martin
GermanyMain Bar to full, no service
Warm Welcome on Reception and Concierge Service positiv, Breakfast very good variation, good service in roof top bar and in Wellness
Stayed in February 2024
Reviewed: 24 February 2024
Ingi
SpainReally nice breakfast in a cosy environment. Excellent staff and great location. The room was really nice.
Stayed in January 2024
Reviewed: 7 February 2024
Chase
United StatesWonderful
Stayed in February 2024
Reviewed: 29 January 2024
Arndt
United KingdomTv didn’t work, room needs renovation, due to big function many parts of the hotel were closed for hotel guests
Great location
Stayed in January 2024
Reviewed: 24 January 2024
Leonid
IsraelWiFi is really bad if not unacceptable. Need to relogin every once in a while.
Stayed in January 2024
Reviewed: 9 January 2024
Ruslan
UkraineValet car service took longer then usual but thats nit-picking
Great location, nice hotel everything was quite good, considering the price I include it with Beyond and Charles as best places to stay in Munich
Stayed in November 2023
Reviewed: 4 January 2024
Vasileios
GreeceToiletries (shaving kit, toothbrush kit etc) should be available at the room - Not upon request (although it was readily provided when asked for)
Excellent 5+star Hotel in the center of Munich , 3 min walk from The Rathaus Platz and commercial center of the Town. Maybe the best hotel in Munich , luxurious, amazing restaurants , spectacular New Year's Eve parties, staff polite and efficient in everything that was requested. Spacious and excellent room , precise and fast room service.
Stayed in January 2024
Reviewed: 2 January 2024
Chris
United StatesGreat location - great service
Stayed in December 2023
Reviewed: 2 January 2024
Damian
GermanyRooms a little old
Location, Staff, Breakfast
Stayed in December 2023
Reviewed: 1 January 2024
Kirsten
United StatesRooms were warm. Windows open not an option as occasional street noise (I'm a light sleeper).
The location and ambience. Staff were all great.
Stayed in January 2024
Reviewed: 30 December 2023
Emre
Turkeyexcellent breakfast & location... room was great... staff was very helpful
Stayed in December 2023
Reviewed: 27 December 2023
Trevor
GermanyWell located.
Stayed in December 2023
Reviewed: 24 December 2023
David
United Arab EmiratesIt’s not clean in the room The tables in lobby are reserved so it’s not possible to have a tea for the guests of the hotel
The location is fantastic. The concierge service is very good
Stayed in December 2023
Reviewed: 23 December 2023
Aaron
United StatesThis is not an inexpensive hotel. It’s rated a 5 star. For the price there should be an incredibly comfortable bed but it was not. I don’t think they could’ve had a cheaper mattress. It was hard as a rock and I found my ribs hurting halfway through the night.
Large and beautiful old hotel. Several lovely bars, great spa and pool.
Stayed in December 2023
Reviewed: 19 December 2023
Alexander
Switzerlandexcept the eclatant racism towards my BFwB, hard time to get seated, they blankly refused to hand out a Sixt rental car (agency in Hotel) I had reserved on her name to her based on her skin color, and this 50m from Michael’s sanctuary!!!!
everything
Stayed in October 2023
Reviewed: 17 December 2023
Elina
FinlandThe rooms are a bit too old fashioned and granny style to my taste but that’s just a matter of taste. But what I did not like was that a housekeeping person stole my iphone charger. I checked out and left my luggage at reception and went to the spa because I had an evening flight. At the spa i realized i forgot my charger in the room. When i was finally leaving, I asked about it and noone had found it and it was not in the room anymore. I double checked everything when I got home and I did not have it. I am 100% sure it was left in the room. These things happen, and there’s not much the hotel can do, but it’s very unfortunate. I don’t either like housekeeping knocking at my door 10 o’clock on the day I am checking out if they can come and clean my room…
Very nicely located old school nice hotel. Beautiful spa, comfy rooms, excellent breakfast.
Stayed in December 2023
Reviewed: 13 December 2023
Olivia
United StatesOur suite seemed somewhat outdated and beds not too comfortable. There was a constant humming noise in our bathroom. (We didn’t report it until our exit)
Beautiful hotel and reception level bar area; good location within walking distance of shopping and restaurants
Stayed in December 2023
Reviewed: 10 December 2023
Antonio
BrazilGood room size
Stayed in December 2023
Reviewed: 8 December 2023
Laura
United KingdomThe temperature in our room was hard to control and we were all very hot in the night.
Felt very authentically German.
Stayed in December 2023
Reviewed: 5 December 2023
Christina
GreeceNeed to work on some details to feel fresh and updated withiut changing the character
Elegant and clean, interesting carte at dinner, nice breakfast. Location and history are the top!
Stayed in December 2023
Reviewed: 2 December 2023
Hamid
United Stateslocation
every was good
Stayed in November 2023
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