Rooms were minimal. The walls of the room attached to the bathroom were wet and swollen.

The hotel has a long tradition, and this is a part of its charm. The staff was kind. Dinner at the hotel restaurant was fantastic. Excellent location

Stayed in April 2024

The bathroom was a bit to small ( no space for cosmetic bag)

Old school, cozy hotel, very clean, free mini bar ( filled every day), late check out allowed, perfect location (just roll your suitcase over the street from the railway station). Surrounded by cafes and shopping. Lovely hotel bar with outside seating. Just a place to return! Thanks to the employees!

Stayed in April 2024

As a good sleep at night is a priority to wake up in a good mood, would be great if bed linen and pillows would match such a criteria.

As the hotel presents itself, its very historical and nice located accommodation place. Quite remarkable design of the rooms. It seems a bit over-dated, which was our common issue, but they are trying to provide as best service as they can. Wish to come back after they will be refurbished, especially rooms and furniture there. Breakfast was above expectation. But the best thing was the restaurant, where we had have very nice german cuisine style dinner, needed to point out by very reasonable prices.

Stayed in April 2024

Uncomfortable bed. Shower leaked water on the floor... perhaps needs upgrading.

Excellent location, friendly, professional staff.

Stayed in March 2024

The city of Hannover recently introduced a local city tax on every single day you stay in a hotel. I think this should be clearly communicated in the booking.com information.

The hotel is very clean and just steps from the main station. This is very convenient and the rooms were also very quiet.

Stayed in March 2024

Room was so small for single occupancy. There was a bad smell in the hotel, sewer problem.

Perfect location, very good restaurant and breakfast.

Stayed in March 2024

There’s nothing we didn’t like during our stay at Kaiserhof. We will certainly stay there again when we return to Hannover.

Excellent location, very clean and tidy rooms, extremely nice and helpful staff. Great touch the free use of the mini bar items.

Stayed in February 2024

The bathroom was pretty small to dry and change in. But this was not really an issue. Just to be noted for people who would need or prefer more space.

Very helpful staff. Room comfortable and warm (could open window if too warm). Quiet. Excellent location. Kettle and tea/coffee in room. Wifi excellent.

Stayed in February 2024

The location is excellent. This hotel is right in front of the train station.

Stayed in January 2024

Kind of old but that’s what it is.

Very nice staff

Stayed in January 2024

At 1st the staff at front desk swiped 47480 euros instead of 474.80 euros; luckily i was using a preloaded forex card so it didnt have that balance. Then they blocked twice the amount for my stay. I used a company forex debit card and in just 3 days they blocked a huge amount. Beware before you give them you credit card and make sure you warn them!

The location is perfect if you are a tourist or for a business trip. The hotel is clean Quite a few options for vegans at the restaurant below.

Stayed in January 2024

Smell of reception was awkful.

Free of charge mini bar. Great breakfast. Marvelous location.

Stayed in January 2024

Room was extremely cold. Room needed a bit of rennovation. Price was definitely tio high.

Staff was really the best part. Tgank you so much, Dario!

Stayed in January 2024

I had booked a single room, and the bed was a little on the slim side.

- Friendly staff - Quiet room - Best possible location. Arriving as a single female traveller late at night, Hannover train station can be daunting. It was nice to walk into a warm, welcoming hotel lobby just across from the train station, with friendly staff. - Freebie minibar (beer, juice, water). This never happens at other places, so I was extra happy.

Stayed in December 2023

Location was fantastic. Really liked the room size and view from the window. Internet was fast. Minibar was free.

Stayed in December 2023

All great

Great place. Great location. Friendly staff. Bargain was the free drinks on the fridge. Really a small but great touch.

Stayed in December 2023

Matrasses were poor

Plus for breakfast and location

Stayed in December 2023

Nothing.

Hotel Kaiserhof is just opposite Hannover central station. There are plenty of shops and food places in an underground passageway to the station. There was a slight problem with our first night's stay and for that the hotel upgraded us to a larger room. Drinks in the mini-bar were free during our entire stay. The staff at the reception (Matteo and Francesca) were friendly at all times and always willing to help. We were in Hannover for the Christmas markets and there was one in the Bahnhofplatz. The walk to the Old Town Christmas markets was about 10 minutes.

Stayed in December 2023

Free minibar. Nice staff. Super location. Beautiful old style hotel room.

Stayed in December 2023

The shower wasn’t very warm.

The room was clean and cozy and the bed very comfortable. The staff was really nice and helpful. They let me check in as soon as the room was ready and not wait until 3pm and they promptly printed my boarding pass free of charge. The free mini bar was a lovely addition and breakfast was great.

Stayed in December 2023

Full amount pre-authorized on the card for an entire month after check-in, (and not released at check-out). The shower is nice but the water pressure is quite low. The hairdryer was very weak.

The minibar was nice, free and refilled daily. Internet connection fast and reliable. The apartment was clean and the staff was very helpful! The bed was comfy. The location is really perfect/central.

Stayed in November 2023

Very small room, didn’t clean properly the room floor, just make the bed.

Location, staff

Stayed in November 2023

Good place for a business trip. Very good breakfast.

Stayed in October 2023

The lift was not working when we arrived unfortunately so we had to drag our suitcases up to the fourth floor. But this would have been an unusual occurrence.

Very convenient location just across the street from the station.

Stayed in August 2023