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Reviews of Citadines City Centre Frankfurt This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services offered. It is based on a self-evaluation by the property. Use this rating to help choose your stay!

Europa-Allee 23, Gallusviertel, 60327 Frankfurt/Main, Germany

#9 of 60 Holiday rentals in Frankfurt/Main

Guests' Choice

Review score

Based on 1035 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    9.0

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Showing 76 – 100

  • Reviewed: 8 October 2023

    8.0
    In general it was good.
    • Leisure trip
    • Family with young children
    • Deluxe Studio
    • Stayed 1 night
    • Submitted via mobile

    No slipper provided and no power sockets in the bathroom for hair dryer.

    Shopping mall is very nearby. And it has underground parking with direct access to the room via elevator.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    WiFi connection in my room on the 6th floor was very unstable.

    The room was great, hotel had all the facilities

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Overall is good. Staff are helpful
    • Leisure trip
    • People with friends
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    No coffee machine is provided in the room

    Clean

    Stayed in September 2023

  • Reviewed: 2 October 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Perfect location, service, and big room included options for cooking.

    Stayed in October 2023

  • Reviewed: 29 September 2023

    10
    Nice and clean apartment for the family near a big shopping center
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It was an amazing location with a nice clean apartment that was very pretty cool near the skyline plaza in addition, the staff was proactive and kind to guests

    Stayed in September 2023

  • Reviewed: 29 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Nothing!!

    Everything is good.

    Stayed in September 2023

  • Reviewed: 22 September 2023

    10
    Best place to stay in Frankfurt. We will return again soon!
    • Leisure trip
    • Couple
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping is not coming daily

    We loved everything!

    Stayed in September 2023

  • Reviewed: 21 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    The hotel structure is amazing, loved the room and also the location. It is less than 5 minute walking from a mall, really close to the main station and also 30minutes walking from the city center.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Close to train station but felt safe. Security to get in was appreciated. Would definitely stay again.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Gym wasn’t so good.

    Great bathtub! Kitchen was definitely utilized. Super clean.

    Stayed in September 2023

  • Reviewed: 18 September 2023

    10
    Exceptional
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 3 nights

    Good location to access to the business area. Clean room conditions.

    Stayed in September 2023

  • Reviewed: 17 September 2023

    10
    Highly recommend to stay in Frankfurt City
    • Leisure trip
    • Couple
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Almost nothing

    We love everything! Staff are Well manners, very helpful Kitchen well equipped, size of the room is perfect The location is good, walking distance to Skyline Mall, You can have variety of restaurant & REWE supermarket Actually our stay in Frankfurt for 2 days to transit, after our trip from Canada. We like the place, we extended our stay for another 2 days

    Stayed in September 2023

  • Reviewed: 17 September 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    No toothpaste available

    Excellent customer service

    Stayed in September 2023

  • Reviewed: 16 September 2023

    8.0
    Reasonable to stay for one or two nights
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Hanging lamp near to the table was broken. Didnt know how to turn it on.

    Facility was decent and nice for family.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Will stay here again if I have to go to Frankfurt!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night

    A bit difficult to have the window open during night while also blocking the light, as the curtains are massive - that was my biggest problem... :)

    The receptionists were very professional, everything went super neatly. There were no noises to be heard in the room, I was very happy for that. The parking works smoothly and for a very fair price. The lamps and furniture were very nice, sturdy and high quality.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    10
    Very good choice.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    You have to find the building at the first time a little around the construction site.

    The building was so calm and the facility staff were very kind and nice.

    Stayed in September 2023

  • Reviewed: 11 September 2023

    10
    Pleasant
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Location

    Stayed in August 2023

  • Reviewed: 8 September 2023

    10
    Exceptional
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great service 🙂

    Stayed in September 2023

  • Reviewed: 8 September 2023

    10
    It's good for a longer stay
    • Business trip
    • Couple
    • Deluxe Studio
    • Stayed 6 nights

    room was spacious enough, the Internet was fast enough to have video calls, there was 1 cleaning time but after 19:00 which was a bit bothering after I came back to take a rest. The mall with large food court is nearby which is nice.

    Stayed in August 2023

  • Reviewed: 8 September 2023

    9.0
    My family likes it
    • Leisure trip
    • Group
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very good

    Stayed in September 2023

  • Reviewed: 8 September 2023

    9.0
    We had a comfortable stay.
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    The room was well equipped however everything was up so high and pushed to the back of the cupboard so you had to stand on a chair to reach.

    The security was exceptional, staff were helpful, location next to Skyline Plaza and only 5 min walk to the underground.

    Stayed in September 2023

  • Reviewed: 4 September 2023

    10
    Lovely hotel, very nice and helpful staff
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Building work directly opposite hotel

    Good sized rooms Clean Everything you could want, kettle, fridge etc,. Quiet Fabulous breakfast

    Stayed in September 2023

  • Reviewed: 2 September 2023

    9.0
    Despite the disadvantages, I would opt for staying at this hotel during my next trip to Frankfurt.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 6 nights

    During night times AC was centrally (out of my control) shutting down (at least, in my room 203). As a result, in couple hours I was waking up wet under the thick and warm blanket and had to open the window. This allowed mosquitos to fly in the room and spoil my sleep. The lighting in the room was rather dim in the evening, the floor lamp did not work. Out of around 150 TV channels only about 40 worked. Other minor defects: the top hinge of the bathroom door was not fixed though the door was still fucntional; cracked yellow glassed wall behind tee/coffee facilities.

    Free AP transfer by taxi arranged by Booking.com worked well despite the late arrival of my plane. The hotel has a conveniently and safe location. 10 min to the railway station by bus (stop is in 50 m), 15-20 min - by walk. There is Skyline Plaza shopping center (www.skylineplaza.de) just in front of the hotel. The reception staff (available 24 hours) is very responsive: I bothered them with numerous requests, they patiently met all of them. I arrived at about 10 am and, since a room was available, I was allowed to check-in early, as per my request, in the quite room facing courtyard. Cleaning only once in a week. Since I was staying for 6 nights, the cleaning was scheduled and duly performed on the 4th day.

    Stayed in August 2023

  • Reviewed: 1 September 2023

    10
    Fantastic, super clean hotel. I would recommend it without any reservation.
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 1 night

    Nothing to dislike!

    Well located, wonderful helpful staff and immaculately clean. I was really impressed especially given how well priced the hotel is.

    Stayed in August 2023

  • Reviewed: 28 August 2023

    10
    Lovely, comfortable hotel in a great location
    • Leisure trip
    • People with friends
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    The whole hotel was very clean and well presented. Facilities were well stocked and good quality. The beds in particular were very comfortable. Staff were very helpful and patient.

    Stayed in August 2023

  • Reviewed: 27 August 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There is no cleaning

    Big apartments for family's

    Stayed in August 2023

Showing 76 – 100

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