Gladbacher Straße 32, Neustadt Nord, 50672 Cologne, Germany
#230 of 238 hotels in Cologne
Guests' ChoiceBased on 92 hotel reviews
5.9Cleanliness
6.7
Comfort
6.2
Location
7.8
Facilities
6.1
Staff
7.2
Value for money
6.5
Free WiFi
6.9
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End of dialog contentReviewed: 15 April 2024
Anne
United StatesToilet was private but on a different floor from the room.
Very clean, staff friendly Bed comfortable.
Stayed in April 2024
Reviewed: 9 December 2023
Milena
NetherlandsQuite close to the centre. It’s a walk but not too far. Price is good, room was good. It’s fine for short stays. Exactly what you need for a city trip hotel.
Stayed in December 2023
Reviewed: 23 November 2023
Susanne
BelgiumThe house is old, the stairs are steep, there is no lift, in the room there was no heating, no glass for water to take medecin, no personal except a grumpy old man in the afternoon who gives no information, breakfast only starts at 8.00am.
The location is good, the house is perfectly clean, the breakfast was pleasant, they accept dogs.
Stayed in November 2023
Reviewed: 11 August 2023
Alexandra
GermanyThe bathroom was really small. The room was on the fifth floor with no elevator.
The room was clean. The bed was very comfortable.
Stayed in August 2023
Reviewed: 11 May 2023
Trissa
United KingdomCould be described as “rooms” rather than “hotel” Ring a street entrance bell for buzzed in entry then steepish flight to desk for registration then 6 more flights of stairs (all currently ducktaped for redecorating) to our top floor rooms. Even though knew in advance no lift, quite an undertaking. Bathroom- No glass or even a paper cup to drink from or take medicines. Curtain very worn in smaller room. If you want tea or coffee in room byo everything you need! Larger of our rooms couldn’t be locked from inside.
Clean bathroom and room. Help on arrival but glad we had a little german; friendly English speaking help on departure. Good wifi connection. Good hot water in easily operated shower. There was a very nice organic cafe (cafe goldjunge) across the road for breakfast/light lunch (we went 9 am. Not sure how early it opens. 105 euros per room per night and fairly central was reasonable… but there were quite a lot of drawbacks especially for elderly visitors. Location ok for good walkers but not on an obvious bus route into town.
Stayed in May 2023
Reviewed: 13 March 2023
Justina
LithuaniaNo hangers in bathroom, very invovienent but could be fixed easily. No glasses or cups.
location
Stayed in March 2023
Reviewed: 5 March 2023
Daniel
United StatesReally poor wifi and unclear checkin process
Stayed in March 2023
Reviewed: 11 January 2023
Silvia
United KingdomThe man at the 'reception' was rude and ruined the experience. He seemed to be pissed off at the fact that we were Italian and travelling with a dog (for which we asked prior permission and paid extra) and completely sarcastic and with lack of empathy towards my elderly father with mobility issues. When he told us the room was on the top floor, and I kindly asked if they had a lift since my dad could barely walk, his reply was a laugh with 'go for a walk'. Completely rude and unnecessary to treat paying guests like that.
While the building was under constructions, our room was recently renewed and comfortable. The downside was the bathroom as having a shower meant flooding the whole bathroom and they didn't have hangers to put your towels on. It seemed to be near many transport links.
Stayed in December 2022
Reviewed: 5 December 2022
Joseph
MaltaNo lift at the property. We had to climb 3 storeys to our room. This property was also being renovated and it could do with some more frequent housekeeping.
Centrally located. Walking distance to Cologne's train station, Cathedral and Cologne's christmas markets. Also walking distance to Rudolfplatz where one can visit a beautifully set christmas market and lots of restaurants and shops.
Stayed in December 2022
Reviewed: 25 October 2022
Kateryna
Italythe room was too small
good location, the building was ok cleaning ok
Stayed in September 2022
Reviewed: 24 September 2022
Instatraveller
GermanyI booked a room with an external bathroom, but I didn't expect to have to go downstairs to use the toilet. The hotel was under renovation and not finished yet. I found it quite expensive for what it was.
The room was clean and staff were friendly. The self check-in procedure was easy.
Stayed in September 2022
Reviewed: 2 September 2022
Dragos
Romaniaongoing construction work in the hallway very small rooms
it was clean and it had a central location
Stayed in September 2022
Reviewed: 11 July 2022
Klaudia
Germanythe room was very hot
really clean
Stayed in June 2022
Reviewed: 10 January 2022
Kim
GermanyBassin of bathroom was clogged - the Metal „unclogger“ could not be lifted
where it is located
Stayed in January 2022
Reviewed: 6 December 2021
Marlena
PolandI’ve tried to reclaim the lost earring and after they agreed to send it to me back I’ve been ignored by the staff- I find it very unprofessional
Stayed in October 2021
Reviewed: 23 September 2021
Patrick
GermanyThe bathroom was a bit small for me (Height: 186 cm, 95 kg) but was very clean! Showerhead could need a replacement soon since only half of the holes really worked which prolonged showering a bit.
Very nice and polite Host who helped out in every way he could. The room was clean. The hotel is right next to a few restaurants and grocery stores are within walking distance.
Stayed in September 2021
Reviewed: 13 April 2024
Eamonn
IrelandIt wasn't good, my room was particularly noisy. You could hear people coming and going at all hours in the morning. They were also decorating the hotel at the time so it didn't make a great impression. And it sounded like workman outside my door at 7.30 in the morning painting. It was also way overpriced, I believe that I deserved a refund based on the condition of the place when I arrived and the noise throughout the night.
Stayed in April 2024
Reviewed: 9 December 2023
Melania
ItalyNo lift and you can hear a little bit people in other rooms.
The late check-in,very efficient! The staff really nice and available
Stayed in December 2023
Reviewed: 4 December 2023
Abhishek
GermanyThe toilet outside...The room was very small than promised.
Stayed in December 2023
Reviewed: 24 November 2023
Rafik
GermanyIt was so cold ! Especially the floor , Even if heating was on all the night
Stayed in November 2023
Reviewed: 3 July 2023
William
United StatesThere wasn't a microwave in room.
Location was excellent!
Stayed in July 2023
Reviewed: 28 May 2023
Juhana
FinlandThe room was much smaller than in the pictures. The room was quite dirty.
Stayed in May 2023
Reviewed: 17 May 2023
Luis
United KingdomToo small for the price
Brand New.
Stayed in May 2023
Reviewed: 20 April 2023
Jahnette
United StatesNothing~ property was grossly misrepresented. It was filthy, dirty. So small one person could barely fit in the room. Broken shower & hot plates. Stained bed headboard walls and curtains. Wallpaper peeling dirty floors, dirty bedding, dirty towels. Mattress falling apart. No one to greet us no one to contact. We were told the owner of the property was out of the out of the country. We felt very unsafe! I would like a total refund. Please! There was no lobby. This was not a Hotel. Our reservation had been canceled. Not but a day or two before we got an email of our new accommodations
Location was nice.
Stayed in April 2023
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