Hotel is new and in good condition.

Stayed in May 2024

Nothing really. The heat generated from the ‘fridge’ below the safe made the inside of the safe very warm for things like a camera or a tablet. A very minor criticism.

Immaculate property in a quiet residential street with easy access to Hohenfelde and the colourful and lively St Georg. Central station is within walking distance, but may be a challenge with heavy luggage. Public transport nearby. Lovely room with safe, ‘fridge’ and air conditioning. Very comfortable bed and beautifully appointed bathroom with toiletries supplied. Excellent breakfasts with a fantastic choice in a very pleasant breakfast room. Professional, friendly and smart members of staff. Very near the Alster lake which is glorious for strolls.

Stayed in May 2024

Nothing

The quiet location near the lake alster

Stayed in May 2024

The bed was very comfortable room service was amazing

The staff and the decor of the place

Stayed in May 2024

Check is quite late at 3pm. Some flexibility would be welcome.

The location is excellent and within walking distance to several restaurants. It's also quite a comfortable walk to the city centre. The area around the hotel is beautiful and makes for lovely evening strolls. The room we had was very comfortable and we were lucky to have a balcony that provided a view of the lake in the distance and awesome sunsets. Breakfast is hearty and provides a variety of options. The Customer service is excellent.

Stayed in May 2024

The room exceeded my expectations.

The room and bathroom was cozy and clean.

Stayed in April 2024

Strong odor of cigarette when entering room even after daily cleaning service, frowzy.

Nice, and wide variety of breakfast. Overall the hotel is at a beautiful place close to Alster lake.

Stayed in May 2024

The air conditioning was quite noisy (on mid-power) and not as cooling as would be comfortable for sleeping if you are used to a cool environment. Despite you want to keep your towels, the maid changes them daily (and sometimes forgets to make the bed instead).

The hotel is comfy and everything is well maintained, looking newly renovated. Breakfast offers a great selection and on weekends is available till 11 am. Coffee machines are complemented with filtered coffee and lactose-free milk is offered, too (greatly appreciated!). There's a tiny shop in the lobby with basic supplies. Parking in the garage is for a fee which I consider quite high (26 EUR / night) taking into account the already quite high room rates. On the other hand, offers two Tesla Destination chargers for no additional charge, which is a plus. A subway station is 5 minutes walk away. Several good restaurants are in the vicinity (check out the Brazilian Xodó on Hofweg).

Stayed in May 2024

The bar and shop quite overpriced

Staff and cleanliness

Stayed in May 2024

Parking is super expensive. Sauna opens at 4pm only until 10pm so unfortunately it didnt match our timetable.

Location was convenient for bus and u-bahn. The room is clean, comfortable and well sound isolated.

Stayed in May 2024

Great location slightly outside city centre, close to public transport.

Stayed in May 2024

The location

Stayed in April 2024

Travel was related to Hamburg Marathon. Breakfast should be adapted, ie light buffet earlier.. some more attention to the need of big fat events needed. This is a management task… small things can make a huge difference.

Accommodation and service very nice

Stayed in April 2024

Excellent breakfast, comfortable room, easy parking.

Stayed in April 2024

Price is a little bit high

Great staff. Good breakfast

Stayed in April 2024

N/a

Very nice hotel

Stayed in April 2024

Very clean and comfortable

Stayed in April 2024

food was great

Stayed in April 2024

Room very basic. Only one chair

Location

Stayed in March 2024

Heating was not available. But the staff was nice to bring a small fan as replacement

comfortable room

Stayed in March 2024

Wish the restaurant / bar wasn't so expensive. Would have dined in more

All the staff were really nice and helpful. Facilities were great. Breakfast was incredible. Very happy with everything.

Stayed in March 2024

Very nice hotel, good location, walking distance to the metro/bus/city center (25min). Very friendly staff, room was good, quiet location, breakfast was good, definitely recommended

Stayed in March 2024

Thank you about having me and my dog ! Very clean and very nice stuff

Stayed in March 2024

may the road constructions nearby end soon... our room was more or less on the ground-floor and the hotel staff should perhaps pay more attention what is under their back hotel windows...

this hotel is in the pleasant part of the town, close to the Alster and 'Lange Reihe' street, which is full of interesting restaurants; there is a good bus connection to the town centrum, which can be also easily reached by walk

Stayed in March 2024