There was construction outside my room for 24 hours a day, all night. It was noisy and therefor could not sleep. When I checked in I questioned the construction, no one told me it was 24 hours per day, that means ALL night. I could have checked into another hotel to get some sleep.

The hotel was okay, but not great value.

Stayed in September 2023

So far it was the best Hotel that we stayed at in Germany. The room was so clean and it was big. We love that we have a balcony in our room. And the Breakfast was so good that we really enjoyed it. If ever we'll be coming back to Kassel. We'll still be choosing this hotel.

Stayed in June 2023

Shaggy carpets in all rooms - full of dust and really triggered my rhinitis. Ancient lift and shower facilities.

It was conveniently on my way to the Netherlands

Stayed in August 2023

Only one thing, the air-conditioned system had a little mold in it. That should be cleaned.

There were multiple things we'd very much liked... The bathroom was very big, nice and clean. Also the bed was nice, we've slept like roses. Excellent breakfast, so much choice and tasted really good. We had a nice view on the church across the street. I think we couldn't find a better hotel than this!!

Stayed in August 2023

Basically everything. The room was far from what was expected when compared to the photo's shown in Booking.com The extra large double bed was two single mattresses in a box (which was painful when getting in and out of) The breakfast was fine but you had to get up early if you wanted the choices available, there was a bare minimum amount of everything. The location was ok, if you liked the sound of trams outside your room from early in the morning to late at night. What looked like a hidden refrigerator turned out to be an empty box, which was used as a table for the television, the television was dangerously hanging over the side and the plug was pulling the socket out of the wall. The bathroom had a box fixed to the wall which housed the sink, the box only had one door so the unprofessional pipework was clearly visible whilst you sat on the toilet which you must do with caution or you will collide with it and injure yourself. The most disappointing ( or should I say embarrassing) welcome I have ever encountered in all of my travels was a welcoming gift on the bed, which consisted of a 50 cent packet of HARIBO's

The promises given in Booking.com advert.

Stayed in July 2023

slow check in and check out

new rooms

Stayed in May 2023

the room was nice clean and actually brand new since it was on the new side of the hotel. the breakfast was very good and the staff are very friendly.

Stayed in September 2022

I came back from a long day touring the Documenta at 11 pm to find an empty front desk, waited for 15 minutes for someone to appear.

The front desk staff needs additional help and training in customer service and hotel business.

Stayed in August 2022

No air-conditioning. The noise of traffic in the rooms facing main road is exceptionally loud, so keeping windows open to stay cool meant it is hard to sleep. Beds were very uncomfortable - soft and lumpy.

Good breakfast. Large, clean room. Central location.

Stayed in August 2022

Our room was facing the street and it was super loud all night, even with the windows closed. We expected a lot more than this, given the price.

Beautiful room, massive bathroom and the staff was really nice

Stayed in August 2022

The lady at the reception was awful, didn’t make you feel welcome at all, even if I spoke German, everything seemed to bothered her. Only the restaurant staff was nice and helpful. I don’t know if I would go back to that place, it felt overpriced for what it offered, and since it was high season and Documenta they can do whatever they want.

The room was super clean and spacious. The location was great, specially if you are there for Documenta.

Stayed in August 2022

We were totally satisfied.

Breakfast was great, room was nice and cosy. The hotel was near to the railwaystation which was good for us because we arrived from the airport by train

Stayed in July 2022

the room was not air conditioned. it looked tired and the bathroom smelled. for the price it was a terrible value

location was central.

Stayed in June 2022

Fantastic rooms. Fantastic brakefirst. Fantastic staff. Go there and enjoy👍👍

Stayed in June 2022

wonderful staff and facilities. breakfast was super

Stayed in May 2022

poor parking, no sign posts to say where parking was. Restaurant wasn’t open for meals except breakfast.

very clean and friendly

Stayed in March 2022

I cannot think of anything to write here.

We checked in late and the front desk person was kind and informative. The rooms (we booked two) were very clean and the bed were amazingly comfortable. The breakfast was hardy!

Stayed in October 2021

Nothing, perfect

Nice facilities, very clean, well functioned, high quality, very comfortable bed, sheets and pillars. Nice service personal and friendly welcome. Bright and well furnished breakfast room, with a huge variety of different breakfast choices. Good location, close to downtown.

Stayed in September 2021

Room cleanliness and no lifts for fourth floor

Stayed in August 2021

The heat and noise, no AC, room hot like an oven. Walls thin like paper, you hear everything.

Breakfast

Stayed in June 2021

Everithing like should be even better.

Stayed in June 2021

Restaurant was closed; without reason. Was told that Covid Test center was free, but unfortunately it wasn’t for non-German residents. Decor in breakfast room seemed a bit cold, not welcoming. And tables were very low.

Superior room was very comfortable, with some luxury elements. It was also very clean. Perfect for our needs.

Stayed in July 2021

Everything was great. It was a little noisy from front windows on busy street but that’s been my experience in any hotel in Kassel.

Location great short walk to train station and short walk to the museums and exhibitions we came to see! Impeccably clean. Amazing nice staff. Great breakfast. And loved the room for three. Great for three travelers or couple with a child or teenager. I loved that you could open windows and the room had multiple windows. Bright airy spacious feeling in the room we booked. It was a larger room but there are I saw smaller ones.

Stayed in July 2022

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Stayed in May 2024