Westendstraße 23, Westend, 60325 Frankfurt/Main, Germany
#13 of 240 hotels in Frankfurt/Main
Guests' ChoiceBased on 359 hotel reviews
8.6Cleanliness
9.1
Comfort
8.8
Location
9.1
Facilities
8.4
Staff
9.4
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 20 April 2024
Andrew
SwitzerlandThe wifi was a little spotty at times when lots of guests might have been using it. However, most of time it worked without fail, especially on my computer that I left in the room for the stay.
This hotel is a little gem. It is a classic German hotel, simple room (I had room 20) that meets the needs for bathroom, storage, sleeping and a desk for working. There was also tea and coffee. The breakfasts were great, you certainly will not go hungry and the staff were charming. The location is also great. A short walk from the station, without having to go through the streets full of drug addicts and homeless people. Frankfurt has let itself slip, and this is one area I really want to avoid, so the hotel location is perfect. There is a little square with a kiosk and some restaurants around it, and it is in a quiet area.
Stayed in April 2024
Reviewed: 20 April 2024
Monica
United StatesVery small elevator, one at a time with luggage, lol
Very friendly staff, great breakfast and lovely garden out back
Stayed in April 2024
Reviewed: 5 April 2024
Ilton
BrazilBreakfast, location, staff
Stayed in March 2024
Reviewed: 14 March 2024
Robert
NetherlandsSmall but very lovely and quite hotel on walking distance of city centre
Stayed in March 2024
Reviewed: 12 March 2024
Henrymelb
AustraliaMattress of bed felt worn out, sinking in quite a bit I thought. No BBC world or Sky News available on TV (at least I could not find it.) Otherwise nothing to comment on really.
Location. Friendly staff. Boutique size of this small hotel. Good room size and quiet in and outside. Breakfast included in price. Reasonable choices at breakfast available.
Stayed in March 2024
Reviewed: 22 February 2024
Koppenhöfer
GermanyThe room was honestly perfect for us (although we would have loved to have a room with a balcony; but first come, first serve): it was really clean and spacious. The bathroom, too, was very clean. Breakfast was a really nice affair. The staff was exceptionally kind and forthcoming. Last but not least, the location was awesome. A lot of really lovely restaurants nearby and the city center was easy to reach by foot. Altogether, we had a really great time.
Stayed in February 2024
Reviewed: 14 February 2024
Monika
United KingdomNot applicable
Quiet, central location, excellent facilities, comfortable rooms and very helpful staff
Stayed in February 2024
Reviewed: 24 January 2024
Philip
United KingdomNothing
Clean and tidy
Stayed in January 2024
Reviewed: 16 January 2024
De
Belgiumthe old elevator was a bit noisy on the 4the floor , during evening / night / morning
Stayed in January 2024
Reviewed: 13 January 2024
Luc
NetherlandsThe room looked extremely clean, and i am someone who hates dirty hotel rooms.
Stayed in January 2024
Reviewed: 12 January 2024
Jason
United KingdomGreat room size. Clean. Quiet.
Stayed in December 2023
Reviewed: 8 January 2024
Mema
GreeceUnfortunately, we had to take our breakfast in the room due to a dining room renovation, which was not comfortable as there was not a proper table or seating for this. The breakfast options were rather basic but very decent.
The staff was very friendly and willing to help at any time. The hotel was in a very peaceful and beautiful area. The room was bigger than expected with all necessary amenities and a very nice view.
Stayed in December 2023
Reviewed: 17 December 2023
Traveller_88
LuxembourgThe shower head's aluminium was peeling off and left some scratches on the skin - better not to touch it.
Great location, in walking distance to the opera and the city centre; rich breakfast; my room had a nice view and was warm and cosy.
Stayed in November 2023
Reviewed: 14 December 2023
Lindsay
United StatesThe property itself is in a very quiet and safe area, but if you walk from the train station, Google takes you through the Bahnhofsviertel. It’s very brief - a very small area. So just walk sprightly or avoid it by going up/ down a block. I’m not against fun, but it doesn’t feel safe walking through there.
Hands down the best part of this facility are the people. They are very traditional hospitality folks and made sure any inconvenience was made up for otherwise. Very kind and made us feel welcome. The beds were very comfortable, rooms were big, everything was extremely clean, and we slept great.
Stayed in December 2023
Reviewed: 28 November 2023
Ewelina
FranceThe bathroom fan was making lots of noise
delicious breakfast, beautiful interior, very comfortable bed
Stayed in November 2023
Reviewed: 19 November 2023
Bayu
GermanyNothing
The view
Stayed in November 2023
Reviewed: 15 November 2023
Laura
RomaniaThe bathroom in our room had one step up. In the first day, until we got used to it, it was a bit of a challenge stepping down to the room level, even if they have put a notice on the door :-))). I guess they had no choice when they modernized the bathroom and it's not really a complaint.
We booked a superior double and it was a really nice and spacious room at ground floor, with direct exit in the back garden. Pity the weather was not very inviting to sit outside :-)) The breakfast was good, a bit limited with choices but for such a boutique hotel it was actually not bad. The service was really good, the whole personnel is very helpful, friendly and smiling! Parking is a real plus, for less than half the price you pay in this city. Location is very good, short drive to the old city or a half an hour walk. Quiet neighborhood, with an italian and a japanese restaurant very close by.
Stayed in November 2023
Reviewed: 7 November 2023
Peter
GermanyNothing to complain
Great location, quiet street, wonderful hotel garden in the back. Close to public train stations, shopping and recreational places ... just a few minutes away. Always stay here when in Frankfurt ... it is so quaint !
Stayed in November 2023
Reviewed: 2 November 2023
Enrico
ItalyGreat position, really close to the Start of Frankfurt Marathon. Staff very friendly. At the end of the marathon, one room gas been reserved for runners to take a shower. Really appreciate!
Stayed in October 2023
Reviewed: 2 November 2023
Carla
BelgiumNothing
Everything! Clean, comfy beds, great breakfast and location. Parking available at 12 euro per day.
Stayed in October 2023
Reviewed: 1 November 2023
Yuko
JapanBit small room
Clean, friendly staff, quiet
Stayed in October 2023
Reviewed: 31 October 2023
Debbie
CanadaVery clean and comfortable. Staff all very friendly and pleasant..enjoyed my stay
Stayed in October 2023
Reviewed: 31 October 2023
Sarah
GermanyNothing
Great location, very nice staff and excellent room
Stayed in October 2023
Reviewed: 25 October 2023
Urszula
United StatesI wish there had been instructions on how to use the in-room safe (it seemed a bit old) and that it was possible to keep the main bedroom window ajar - I could only either keep it completely closed or open (which risked a draft). Also, the bed was not very comfortable (hard with some springs coming out) - but when I told the front desk staff, they said that they would fix it right away, which I appreciated.
The room was nice and spacious. The bathroom was a little small, but had everything that was needed. It was nice that it was possible to regulate the temperature from the main radiator by myself. Breakfast was delicious and seemed plentiful, and the dining room downstairs was very cute and cozy. I liked the fact that the room was quite large and I felt like I was living in someone's nice apartment rather than a hotel. The staff were also kind and responsive and I appreciated the fact that they made it easy to check in early. The internet worked very well, much better than in another chain hotel which I had stayed in in Frankfurt.
Stayed in October 2023
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