Cleanliness

Stayed in October 2023

A bit out of town, bus takes 20 minutes to get to Bonn train station.

Nice modern room. Quiet location. Great bathroom/shower facilities. Very close to bus stop.

Stayed in September 2023

We didn't expect the bathroom to have no doors and, even though it was not a catastrophy, it was a bit awkward. It would also be great to have a kettle. Apart from that, everything was good

Everything was very clean and the room looked modern, we liked its design, the bed was soft. The mini-fridge was a useful addition. The location was also nice, the hotel is right next to the bus stops from where you can reach the center and the train station in 10 min and there is Penny very close to it. The receptionist was friendly

Stayed in October 2023

A bit difficult to find. No fridge/minibar in room.

Clean room and bath. New and modern interior design. Friendly personnel.

Stayed in June 2023

clean and calm and close to the train station where I had to take every day to Fibo staff friendly and speak English

Stayed in April 2023

There was no internet. The owner gave us two different wifi's and their passwords but neither worked. We told him and he didn't really seem to care or try to fix the problem.

The apartment was clean, spacious and the beds were comfortable

Stayed in October 2022

Interior is not very fresh. The water in the sink in the bathroom does not drain well

very clean

Stayed in July 2022

no air conditioning and the room was were hot. Breakfast was a put-off

The rooms were clean and nice. the staff was very polite and kind

Stayed in June 2022

Breakfast was very basic, no air con in the room so quite disturbed at night do to the very hot weather.

very welcoming, Elvis greeted us upon arrival although it was after 7pm. Free parking on site, ideal location and nice room with good shower!

Stayed in June 2022

Was a bit far from Bonn and the bed was small.

The area was peaceful.

Stayed in May 2022

I confirm that everything was as I explained

I liked very much the Breakfast specially the frech hot bread and the variety of cheese and vegetables and fruits, the restaurant is very simple and have a nice arrangement. I like also the green surround the hotel, the name Garden hotel is just true.

Stayed in September 2023

No negatives.

A wonderful welcome by the owners and very high quality accommodation. Very tastefully designed and extremely comfortable. Excellent breakfast too.

Stayed in September 2023

The behavior exhibited by the staff was rather discourteous. Furthermore, they insisted on a charge of 1 Euro per minute for extending the check-out time. As an illustration, I found myself paying an extra 15 Euros for a mere 15-minute delay in check-out, which although not a substantial amount, was still quite surprising.

Stayed in August 2023

Rich breakfast, very friendly and warm staff:)

Stayed in June 2023

Nothing to fault.

We had a double room with kitchen and this served our purpose well. Staff were friendly and helpful and apartment was clean.

Stayed in May 2023

There was no door in the bathroom and the toilet was even visible from the mirror. The price is way too high.

the room was big and clean, the bed was comfortable, the shower was nice.

Stayed in April 2023

I purchased a famely didnt get it..dont know the reosn..he gave 2 rooms that werent that close to each othere...there was no wifi in the rooms. The hotel had privte parking and the guy charged me for it.

The place was quite...

Stayed in April 2023

Everything. The staff is the worst manager I have ever seen. He is absolutely racist and behaviour is bad toward us.

nothing

Stayed in October 2022

guests make noise-out of control of hotel-and if you are light sleeper, you will not get much sleep. the room was heated in early September-the floor was hot all the time, i think it was the water. there was no a/c, Internet was non existent, and the stairs are inconvenient to carry luggage-no elevator of course!

conveniently located in quiet area, four bus stations from city center.

Stayed in September 2022

The greatest problem is NO WLAN at all in my room, even though my own data is not available, the signal was really bad, I can't contact my friends and family at all. I have to go to the information desk hall to use the public WLAN to send emails. I was going for an international conference, can you imagine how can I work if there is no Internet? You should know that the hotel offers free WiFi, which is mentioned on their advertisement website. That's too bad! Moreover, their information desk is only available between 9,00 to 18,00, which time is covered perfectly with my working time, which means I can't find anyone for helping if I am in the hotel. That's too bad! In addition, the breakfast was too "simple", only two kinds of bread, three kinds of cheese and butter, two choices for meat. All and all, not so many choices. However it costs €9.5!!! In my opinion, it's worth up to 5 euro. Therefore, I had this breakfast only for one morning, and gave up to have breakfast in their hotel, even though its a business trip for me, I can get all money back. But I'd rather pay for my own breakfast!

nothing

Stayed in September 2022

nothing to add

The room that they gave me was full, but immediately they gave me another which was much better than mine. Room was clean, mattress was comfortable and staff was friendly.

Stayed in August 2022

There is reception but closed.I had got already advised when Have booked but there was no body.I have waited at the door for 40 minutes.The hotel is 2 parts.A few rooms are where the reception and there is WiFi in those rooms.There is an other building behind of the reception with separate entrance and there is no WiFi in those 12 rooms.But at booking says; there is free WiFi. It is a Lear. I would liked to leave immediatly hotel but the owner did not want to advice booking.com for to cancellation.And he did not want to refund my payment. I have been in many countries in many hotel.I did not seen any hotel as like as hotel Garten even I do not seen a hotel in Albaniaas like as Hotel Garten.I have seen the first time a soo bad hotel .And second evening I returned to my room.I have seen that they did not done cleaning.They had not changed tuch and duvet cover.I have asked from them why they did done it.They have requested extra payment for to change the duvet cover. But they don't take responsibility. The cost that I have paid is to much.The room cost can be any 30-40 euros at the Hotel Garten but not around 70 euros. And the hotel is so far from center and main train station.It is difficult to find it.

I did not liked nothing.

Stayed in August 2022

Furniture and beds degraded Breakfast insufficient

Bathroom was very new and nice

Stayed in August 2022

Maybe some hand soap at the sink would be nice. There was only soap in the shower.

Very clean, comfortable and easy to reach with public transport. Definitely value for money. Will stay again gladly

Stayed in June 2022