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  5. Reviews of Heart of Gold Hostel Berlin

Reviews of Heart of Gold Hostel Berlin

Johannisstr. 11, Mitte, 10117 Berlin, Germany

#385 of 524 hotels in Berlin

Guests' Choice

Review score

Based on 1911 hostel reviews

7.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    9.0

  • Facilities

    7.4

  • Staff

    8.4

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 2 June 2024

    7.0
    acceptable conditions as for this price in Berlin
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    pillow and blanket were sooo old that it’s just ridiculous also, you need to pay extra 10 eur deposit for sheets and another 10 eur for the lock on the locker

    good location, fair price

    Stayed in May 2024

  • Reviewed: 1 June 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Toilets need to be cleaned more often.. many rooms at the hostel and few bathrooms.. to have code or key for lockers would be great also..

    Rooms are nice and bigger than common hostels.. staff is friendly,, breakfast is really good but a little bit expensive.. l love big windows in rooms..

    Stayed in May 2024

  • Reviewed: 31 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    the location was perfect and the access the kitchen made me feel at home

    Stayed in May 2024

  • Reviewed: 30 May 2024

    8.0
    Overall, you get what you pay for and a great atmosphere
    • Leisure trip
    • People with friends
    • Single Bed in Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    The mattress I stayed on had stains - don’t know what it was and don’t want to know.

    The atmosphere is amazing around the place, drinks are a good price

    Stayed in May 2024

  • Reviewed: 29 May 2024

    8.0
    Made my solo trip a relief, will be back! I recommend staying!
    • Leisure trip
    • Solo traveller
    • Twin Room with Shower
    • Stayed 4 nights
    • Submitted via mobile

    There was no air con, there was breakfast included but I didn’t feel for me that there was much options available. The toilets are shared with a lot of people who don’t look after it while they stay, so often the floor was soaked and smelt (this isn’t anything bad in the property but maybe something in place to help keep it clean would help)

    The staff were friendly & funny, they felt authentic, people whom just be themselves and not care what people think; which I enjoyed as it gave the place more personality. The location is the best o could have stayed in, central to all the museums, clubs and restaurants, travel etc: Staff were fluent in English which eased my stay

    Stayed in May 2024

  • Reviewed: 28 May 2024

    7.0
    Value for money
    • Leisure trip
    • People with friends
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Perfect location and great value for money

    Stayed in May 2024

  • Reviewed: 26 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Shower
    • Stayed 3 nights

    a bit loud at night, and toilets are .... well shared

    location, location location!!

    Stayed in April 2024

  • Reviewed: 24 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    I did not understood that you have to bring sheets downstairs but it is such a small issue

    Everything was clean, kind of quiet for a hostel.

    Stayed in May 2024

  • Reviewed: 22 May 2024

    8.0
    Best Hostel in Berlin
    • Leisure trip
    • Couple
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights

    Personally, the biggest problem I have with it is the rooms/bathroom. It's a hostel, so you're going to have to go in with lower standards than normal. If you get roomed with some frustrating people, then the overall experience is awful. However, if you get some better people, then the whole experience is elevated. It's entirely a roll of the dice. I'd say that if you're traveling with four or six people and can get an entire room for yourselves, then you'll be golden. But one or two people in a room of six can be unpleasant.

    My go to place to stay in Berlin. Yes, it's a hostel and you will share a room with several people; but that's the fun of it all. The hostel is right in the heart of Berlin, walking distance from anything and everything you need. And if you need to go anywhere further, then you're close to the U-bahn, trains, and strassebahn. And on a lazy night, the bar is always packed with interesting characters and fun bartenders.

    Stayed in May 2024

  • Reviewed: 21 May 2024

    6.0
    good for a night, i guess
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    the room smelled bad because theres no AC and window has a small opening. The beds defenitely need to be renewed and especially those worn out pillows and sheets, even the matress. They didnt look sanitary.

    free coffee/tea, good area

    Stayed in May 2024

  • Reviewed: 20 May 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Twin Room with Shower
    • Stayed 3 nights
    • Submitted via mobile

    Bed and pillow is so bad and uncomfortable.

    Location is great. Staff is helpful

    Stayed in May 2024

  • Reviewed: 19 May 2024

    8.0
    A good hostel with affordable price
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    The beds were quite noisy and the pillow was uncomfortable. The room was quite hot.

    The room and the bathrooms were clean and spacious. The location is good, right next to a S-bahn station. The price is affordable, the lockers were secure, just remember to bring your own padlock.

    Stayed in May 2024

  • Reviewed: 14 May 2024

    6.0
    Mitte Locale
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 7 nights
    • Submitted via mobile

    The check in process was rushed and often did not provide any details in terms of the facilities available, what you're entitled to and where & how to get help if needed. There was more of an emphasis on the checkout process. Secondly, the cleaning of the tea cups was not good and the fact that water used to mop the floors was drained on the same sink was disgusting.

    The location of the hostel is in the central part of Berlin near the major sites and very accessible to public transport. The facilities are adequate including a lounge/bar area, kitchen area and spacious rooms however there was internet attenuation at times.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    7.0
    Good.
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    The key card give me lots of problems.

    Amazing location and great places nearby.

    Stayed in April 2024

  • Reviewed: 13 May 2024

    8.0
    I would stay there again
    • Leisure trip
    • Solo traveller
    • Bed in 6-Bed Mixed Dormitory Room
    • Stayed 3 nights

    The location was little bit far from the center but it was a tram which was not to far from hostel-

    The room was nice and the bed was good. Commen room was big and was many table that we can sit and worked with our laptops.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Bed in 4-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted via mobile

    -Zero communication skills for the reception, when I came I didn't find a towel on my bed, so next day I asked about it in the reception and they gave it to me in the reception(I paid for it when I booked). -When I was leaving I was running to catch the train and went to make check out and he was like robot and asked me to bring the bed sheet to the reception which is weird because no one told me before, I went the 4th floor to bring to him while I was running. -The bed was not comfortable. -I will not go there again.

    Only The Location.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bed in 8-Bed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Hard to find an accessible electrical plug in bunk room for eight people. Only one plug was visible, over by the door, the few remaining were hidden by the bunk mattresses. Connecting to an adapter meant putting the bunks out from the wall 6+ inches. NOT handy at all.

    Location was good for museums and train stop

    Stayed in May 2024

  • Reviewed: 4 May 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    44 people in a room. Sometime cloggy waters in batroom

    Best for the prizes, location is very near to attractions

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Excellent location and friendly staf
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing special

    The location

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Single Bed in Dormitory Room
    • Stayed 3 nights
    • Submitted via mobile

    Toilets are little bit dirty

    Everything was fine. Location is very good

    Stayed in April 2024

  • Reviewed: 27 April 2024

    8.0
    Really good
    • Leisure trip
    • Group
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 1 night
    • Submitted via mobile

    Could be cleaner

    Comfortable and the staff was really nice

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Not so good
    • Leisure trip
    • Solo traveller
    • Bunk Bed in Mixed Dormitory Room
    • Stayed 6 nights
    • Submitted via mobile

    If I had known that the “shared room” was shared with 20 other people, I would never have booked that option 😭

    Clean

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Great stay near the main monuments.
    • Leisure trip
    • Group
    • Bed in 8-Bed Dormitory Room
    • Stayed 2 nights

    The beds were comfy but no curtains.

    The room was clean, but some of the sheets had some stains. The location was pretty good, super close to the main monuments. We didn't have breakfast but it was available for 10€/px.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Single Room with Shower
    • Stayed 1 night
    • Submitted via mobile

    The luggage storage at the reception is not safe. Noisy guests but that is not the fault of the staff.

    Great location and service, clean, value for money.

    Stayed in April 2024

Showing 1 – 25

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