Rheinstr. 68, Altstadt, 55116 Mainz, Germany
#29 of 40 hotels in Mainz
Guests' ChoiceBased on 301 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
9.1
Facilities
8.0
Staff
8.5
Value for money
7.2
Free WiFi
8.0
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End of dialog contentReviewed: 6 May 2024
Carsten
GermanyWe haven´t been told in advance (i.e. at booking) that it is impossible to leave the hotelgarage on the departure day between 7.30am and 2.30 pm due to the Mainz Marathon. This caused us to get up very early on a Sunday and was a real bad experience.
Great Breakfast, beds too short
Stayed in May 2024
Reviewed: 30 April 2024
Camila
SpainI don't recommend the restaurant&bar. For a Hilton restaurant has a low quality.
Location and the dogs gifts.
Stayed in April 2024
Reviewed: 20 April 2024
Raymond
AustraliaOverall satisfaction is high so no complaints.
Ideal location on the edge of the Old Town, overlooking the Rhine River, enabled plenty of opportunities to explore the areas around the hotel. Staff were welcoming and friendly. Quality breakfast in the hotel restaurant.
Stayed in April 2024
Reviewed: 15 April 2024
Adele
PortugalBreakfast terrific but other meals not good. Expensive and not very tasty. Ubers difficult to get and local taxis overcharged.
Beautiful situation on river
Stayed in April 2024
Reviewed: 13 February 2024
Timothy
GermanyTwo problems with parking. 1. I received a four day card at check in, but I had to run back up to reception daily to have it activated. 2. Parking was 34 Euro per day. Equal quality hotel 500 meters down the road has cheaper parking. Two problems with the restaurant. 1. Brasserie wasn't open the entire trip. 2. The last time I was here they had an excellent menu with multiple steaks to choose from. Now they only had a one page menu with pricey items.
More than enough healthy options at breakfast. The bed was very comfortable. The room was quiet, even though it was next to the main road. There was always plenty of enough parking, regardless of the time of day.
Stayed in February 2024
Reviewed: 10 January 2024
Alida
South AfricaMy room did not have a view on the river, and I had to walk quite far to get to it.
Hilton quality on most things, nice big room
Stayed in October 2023
Reviewed: 2 January 2024
Marek
PolandThe bathroom was very boring
Staff very friendly, a standard bath-tub in a hotel is really not up to date…. or you have a wellness bathroom or just put a shower in;)
Stayed in January 2024
Reviewed: 22 December 2023
Christine
United StatesIt’s a bit dated. The hallway carpets looked worn and dirty.
Very close to the old town for Christmas market and sightseeing. Our section of hotel had a side entrance that put us right on the street so we didn’t have to walk all the way back to lobby to leave hotel. This was very handy. Only a 5 minute walk to the Dom. Good restaurant and bar and right off of the river walk. I enjoyed walking there. Room ver comfortable and spacious.
Stayed in December 2023
Reviewed: 1 December 2023
Marlys
CanadaIt was a very long hike to our room.
Breakfast was wonderful. Front desk was extremely helpful.
Stayed in November 2023
Reviewed: 30 November 2023
Dqmars
United KingdomWas offered a free upgrade by the receptionist in return for subscribing to the Hilton reward program (called 'Hilton Honors'). Was then given the basic room I had booked - ground floor, facing the traffic, even though the place was more or less empty - it would have cost them nothing to put me on the river-front room on the other side of the corridor. I guess she gets some bonus for signing people up to the program and lies her way into getting your data. I wouldn't mind, but naturally I was all grateful and smiley about the upgrade. Not very nice - I felt a bit conned and foolish. [Needless to say, I now get lots of nice emails from Hilton about every damn thing].
Good location.
Stayed in October 2023
Reviewed: 19 September 2023
Steiner
GermanyNothing!
Very comortable beds
Stayed in September 2023
Reviewed: 14 September 2023
Guttormsson
IcelandGood service
Stayed in September 2023
Reviewed: 3 September 2023
Tiziana
ItalyOur check out lasted too long due to some unefficiency at the reception.
Beautiful room very quite and spacious. Breakfast was amazing with super wide choices. The building is huge with a side overlooking the river, stunning!
Stayed in August 2023
Reviewed: 31 August 2023
Paul
United KingdomHire car costs.
Everything was great. Would stay again.
Stayed in August 2023
Reviewed: 16 August 2023
Alexander
SingaporeBread Rolls at the breakfast buffet were not crisp as expected from german bakery bread rolls
Nice room with exellent bathroom
Stayed in August 2023
Reviewed: 10 August 2023
Percy
GermanyParking garage price.
Great location. Comfortable bed and good breakfast.
Stayed in August 2023
Reviewed: 8 August 2023
John
United KingdomPoor housekeeping. Room only cleaned once at our request.
Great location, friendly staff, spacious and comfortable room. Good restaurant with good quality food and drink.
Stayed in August 2023
Reviewed: 29 July 2023
Daniel
Slovakia- Right in the centre of Mainz - Good breakfast
Stayed in July 2023
Reviewed: 20 July 2023
David
AustraliaNo free internet in your room only in the lobby. A charge of 19 Euros per day. For a Hilton hotel in this day and age it surprises me that free internet is not available in all areas of the hotel .Very disappointing. Something to consider if booking this hotel
Mainz Hilton is in a great location overlooking The Rhine River. The rooms have been renovated and are spacious and very comfortable.
Stayed in July 2023
Reviewed: 8 July 2023
Sai
IndiaOver priced.
Location
Stayed in June 2023
Reviewed: 3 July 2023
Trent
GermanyOutlet didn't work near bed. No bottle opener for bottled water. Fridge filthy
Breakfast was excellent
Stayed in July 2023
Reviewed: 3 July 2023
Cyrus
IndiaChoice of food in restaurant
Good breakfast. Comfortable room & bed
Stayed in April 2023
Reviewed: 21 June 2023
Akshey
UzbekistanThe room was not cleaned on a regular basis.
Stayed in April 2023
Reviewed: 11 June 2023
Kim
United Stateswish the AC was cooler
great location. friendly staff
Stayed in June 2023
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