Travemuender Allee 3, St Gertrud, 23568 Lübeck, Germany
#28 of 51 hotels in Lübeck
Guests' ChoiceBased on 180 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.9
Facilities
8.2
Staff
8.8
Value for money
7.4
Free WiFi
8.6
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End of dialog contentReviewed: 31 July 2023
Ewa
United KingdomNot enough space for 3 people in the room.
There should be more choice for breakfast.Location perfect
Stayed in July 2023
Reviewed: 16 July 2023
Zweon
SwedenNice room and good food 👍
Stayed in May 2023
Reviewed: 12 July 2023
Husser
SwedenGood size room. Good bed. Close to centrum. Parking
Stayed in July 2023
Reviewed: 11 June 2023
Cheryl
New ZealandNude saunas
Great location, facilities, staff were friendly and helpful
Stayed in June 2023
Reviewed: 10 June 2023
Mustafa
RussiaGood breakfast
Stayed in June 2023
Reviewed: 9 June 2023
Swetlana
Germanyvery Family orientated
Stayed in June 2023
Reviewed: 24 April 2023
Leif
GermanyI cannot find anything that disapointed us
Most of all that we told the hotel in our booking that we have 1 person in a Wheelchair and we had a wonderful handicap-accessible room with overhead shower fixed folding chair in the shower, space under the wash basin for your knees when you are in a wheelchair. Absolutely perfect
Stayed in April 2023
Reviewed: 10 April 2023
Lubomir
Germanynothing
location was perfect
Stayed in April 2023
Reviewed: 1 April 2023
Sarah
SwedenIt's perfect we love everything.
The staff are so welcoming and they remembered us! We made a mistake with the booking and they helped us fix it. The breakfast was delicious.
Stayed in April 2023
Reviewed: 29 March 2023
Manoochehr
GermanyIt's a great option for travellers who want travelling with their beloved pet ever large ones, good breakfast, indoor swimming pool and close to historical district of the beautiful Lübeck!
Stayed in December 2022
Reviewed: 15 January 2023
Jakub
PolandAll fine
Stayed in January 2023
Reviewed: 3 January 2023
Sarah
Sweden-
We were stranded in Lübeck for NY 2023 with a punctured tire. The hotel took great care of us, the staff were just brilliant! The breakfast was delicious and the bar was cosy. The room keys were wooden, that was neat. The hotel is in a fantastic location for walking into the beautiful Old Town.
Stayed in January 2023
Reviewed: 28 December 2022
Max
SwedenThe hotel does not correspond to 4 stars at all. In reality it is a very mediocre and dirty hostel. At Reception you are greeted by unfriendly staff who look at the floor and not at you. The staff left a very unpleasant and negative impression. The staff at the Holiday Inn Lübeck are very tired people and as one of the employees in the restaurant confessed they are underpaid and hate their jobs. Not one smile, not one bright face, the staff looks at the floor and tries to escape as quickly as possible. Just a disgusting and nasty hotel not even worth one star. At breakfast is it killjoy, staff arrange an idiotic verification system - asking guests name and surname and checking your data on a piece of paper where someone has entered you in advance with a ballpoint pen. Then they find you there put a cross and let you in to enjoy a breakfast from this miserable hotel. The room for 200 euros welcomed us with bedbugs, out of order coffee machine and smelled like dust. Everything needed to be repaired and upgraded as soon as possible. The TV in our room was from 2006 so absolutely No YouTube or smartphone connection. No way. The swimming pool smelled like urine and musty with chlorine.
Stayed in December 2022
Reviewed: 16 October 2022
Christopher
GermanyEverything was perfect!
It was a lovely hotel! The staff went out of their way to make sure we enjoyed our stay and were satisfied with everything. We had a lovely large room with comfy beds and a beautiful clean bathroom with choice of bath or shower. The breakfast room had a super choice of seating and the buffet was sensibly laid out to avoid overcrowding. We could see our car in the (free!) car park from our room and we left it there as it was only a short walk into the old town, even for us!
Stayed in October 2022
Reviewed: 13 October 2022
Spijkerb
NetherlandsRoom amenities very basic. No safety handle in the shower. Narrow parking garage. Overall overpriced.
Great location, walking distance to explore the beautiful city Lubeck. Very friendly staff. Nice on-site bar/restaurant. Good breakfast.
Stayed in September 2022
Reviewed: 9 October 2022
Minna
BelgiumSlow lift, stairs not easy to find. Extra bed not suitable for adult, we were 3 adults.
Location
Stayed in August 2022
Reviewed: 9 September 2022
Laura
Germanyservice room,tge cleaning was to early an don’t have normal restaurant in hotel what work all day.
nothing
Stayed in September 2022
Reviewed: 29 August 2022
Daniel
United KingdomThe gym only has two bikes and two treadmills? (with so many places to walk or run to outside). The lifts are very slow!
The location is excellent for walking in to the old town and for the bus to Travemünde. The bar sells Echt Stonesdorfer and the food is good. The pool is a great feature, nice depth and temperature, just could've been bigger for the size of hotel, no real swimming with six or more people in there.
Stayed in August 2022
Reviewed: 26 August 2022
Sandra
BelgiumEverything was perfect!
The frontdesk people are truly amazing! They are very friendly and help you in anyway they can. This is what makes a good hotel a great hotel! Keep up the good work!
Stayed in August 2022
Reviewed: 15 August 2022
Richard
Netherlands-
Spacious familyroom. wish we could have used more of facilities, but used it as sleepover hotel for boat to Sweden
Stayed in August 2022
Reviewed: 7 August 2022
Jonas
SwedenThe pool floor was extremely slippery and dangerous both for the kids and older people. We suggest they should provide slippers or put non-skid tape. When we mentioned it to the front desk they just responded it was 20 years old and up for replacement next year. Also there were no bath robes in the room and the changing rooms were flooded with water. No parking was available at the hotel.
Good breakfast buffet
Stayed in August 2022
Reviewed: 1 August 2022
Fredrik
SwedenThe hotel was very very busy and they were under staffed. Breakfast was everything but pleasant as it was overcrowded and a real mess. We had a room facing the rear of the hotel and were woken up by delivery trucks at 06.00 on a Saturday morning…how is that even possible and allowed by the hotel….?
location was great
Stayed in July 2022
Reviewed: 28 July 2022
Dean
DenmarkWe had room 401, the hotel is good, the room was good, but I have given a very low overall rating because the a/c in the room was terrible and we couldn't sleep. I set the thermostat to about 19c (good sleeping temperature) but the room didn't get cool and it was impossible to sleep. I then put the thermostat to 15c... no difference, and then to 10c... no difference. The room was 26.1c. We only got some sleep after I had opened the terrace door at 4am and the room cooled down naturally by about 5am, and we then slept a couple of hours. Not a good experience. The breakfast buffet is over-priced.
We had dinner in the hotel restaurant, the food was very good and the service was even better. Short walk into the town centre.
Stayed in July 2022
Reviewed: 6 June 2022
Christel
NorwayGuests were noisy. Bathroom was poorly equipped. One part of the shower did not work.
Stayed in June 2022
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