The room not very clean.

Friendly staff..., breakfast.

Stayed in August 2022

Wi-fi was very slow, quite old furniture. if you are with your car, you have to park at mall Arkaden is cheap 5€ a day, but nobody knows what is the real program of the parking lot. Or park on the street 1€/h monday to saturday from 9-24.

Quite nice room, good breakfast, nice staff

Stayed in October 2022

The rooms were lacking sockets. The WiFi was some of the times so slow that it wouldn't even load.

The location is good. It has good public transportation options and it was only a few stops from Alexanderplatz. The breakfast had many options and it was pretty good. It had a nice interior garden and the breakfast staff was friendly. Good breakfast hours. The room has strong heating system so it was perfect for a few cold rainy nights.

Stayed in September 2022

The floor in the bathroom was not clean. My friend walked inside barefoot and when she came out, her feet were very dirty. And there was a obvious stain on the towel. Maybe the staff can check it more carefully next time.

Matthew at the reception is very friendly and he informed me as requested when our room was ready. The breakfast was good.

Stayed in August 2022

The Bad: 1. Understaffed – Denise, Jana, Bookie (?) and other staff are super helpful. But only if you can find them. Since they have few personnel, everyone is multitasking. In fact, we had to wait for about 20 minutes before we could check-in and get our keys. In some ways, we were prepped by a mail warning us about low staff availability. So, the expectations set were matched 2. Windows that neither open nor close fully – Irritating during the day (when you want them fully open) and frustrating at night (when you want them closed) 3. Sensitive shower – We had scalding hot water or freezing cold water for shower. The children hated it 4. The lift – We got a room on the fourth floor. The lift was slow. By that, I mean glacial. Also, it’s croaking sounded like opening bass riffs of ‘Unforgiven’ 5. The entrance – Garbage on one side, random stuff on another. Two false entrances before you find the correct one The Ugly: 1. Weak wifi – This was our biggest complaint. The wifi was weak everywhere in the hotel premises. To have a decent video call, we had to switch to our mobile data. My phone postponed automatic updates for three consecutive nights because of deficient upload/download speeds 2. Lack of electrical sockets – We unplugged the TV so that we could charge our mobile phones 3. Dirty beds – No, the mattresses and bed linen was clean. The beds themselves were stained with The Lord knows what 4. Uneven beds – We had booked a room with four beds. Two of them had caved it, resulting in sore lower back in the morning 5. No segregation of garbage in the room – If you happen to get fruits, they go in the same bin as plastic and wine bottles

The Good: 1. Walking distance from train stations 2. Restaurant, coffee shops, bakeries and supermarkets close by 3. Very clean towels 4. Children’s play area 5. For the price we paid, breakfast was sufficient 6. The room was enough for four of us 7. Rest room near the reception. Just in case you want to go, after a long travel 8. Quiet location

Stayed in August 2022

Issues with the showers. The staff did their best to fix a drainage problem but it was pretty bad our first night (water all over the floors). It got better the second night.

Great location, breakfast was fine, comfortable beds, helpful staff. It was also quiet and very safe.

Stayed in August 2022

warm rooms, fab didn’t work. entrance off the street isn’t very welcoming

clean, good location. nice vibrant neighbourhood nice simple breakfast included. quiet as off the main road

Stayed in August 2022

The rooms were a little but to minimal, so were no night lamps next to the beds and no toiletries in the bathroom, shower gel and shampoo etc.

The breakfast was really good. The bread and everything was fresh.

Stayed in August 2022

Little fridge would have been nice! The bathroom wasn’t nice because after shower the floor was so wet. Also the walls were like paper, you heard everything behind the door and other rooms.

Hotel’s staff was really nice! Also location was good, near by subways, buses, stores, restaurants and coffee houses.

Stayed in July 2022

Room could have been a little cleaner when we got it (hairs in the bathroom and around the bed), also no room cleaning during our three night stay, not even to empty out the bins. Don't book if you need your room to be spotless!

Very friendly staff, location is perfect! Breakfast was good, very basic, but tasty and more than we expected at this price point!

Stayed in July 2022

When we first entered the room it was pretty dusty, but when we informed reception about it they made the room clean asap which made us quite happy.

Stayed in July 2022

The connection of Wi-Fi is really weak.

Good location. Also the staff is quite nice and kind, would like to deal with your problems. Notice that there’s no AC

Stayed in June 2022

It was very noisy at night,we can hear all neighbours

Perfect location,ver, friendly Stuff,very good breakfast

Stayed in June 2022

the shower we had did not have panels that would fully close the shower, which resulted in water getting all over the floor, and we could see water damage from before. the floor under the beds couldve been cleaner, me and my partner paired two of the beds since we didnt want to sleep seperated and underneath the bed wasnt great, but the rest was fine. also the lack of noise suppression from the doors made it hard a sense of privacy because you could hear people in the hallways very clearly

the staff was very friendly and helpful despite some language barrier. the beds were comfy and i loved the fan in our room the location was fantastic, a nice cozy little area within an alleyway away from the city.

Stayed in June 2022

very sparse room. no fridge, very few electrical outlets

good location, good breakfast

Stayed in June 2022

Drainage in the bathroom wasn't the best. Shower was next to toilet, seperated by one wall. After the shower, water was draining slowly, so we had to walk through the water to attend toilet, clean teath.

The staff was supportive and really helpful, Great staff! Good breakfast (DIY sandwitches). Even if reception was off duty, You could get in anytime with Yourown night door e-key.

Stayed in June 2022

I had a nice little room. The breakfast was alright, maybe a little simple, but it was also included which is great. The receptionist was super nice and friendly!

Stayed in June 2022

Breakfast was good and enough.. Hotel is close to many u-bahn or tram.

Stayed in June 2022

The shower drain did not work well and water covered all of the floor.

Stayed in May 2022

Friendly staff at reception and breakfast. Great location with good transport connections. Quiet backyard. Indoor and outdoor areas for socialising

Stayed in May 2022

The room equipment is a bit basic, we were missing electric plugs, 4 beds and 2 sockets, it's not enough. The room only had 1 light switch at the entrance. The shower was good, but you could not avoid to turn the bathroom into a swimming pool.

The location of the hotel is perfect to visit Berlin. The breakfast is great.

Stayed in May 2022

Tripping hazards.

Room was nice along with breakfast. Tram and S Bahn are right outside. Lots of restaurants in the area.

Stayed in April 2022

Rooms need some touches to bring them up to speed. But by far a great place to stay. Good

Good location. Close to the busy areas with nice coffee and other shops

Stayed in August 2021

The shower water went all over the floor. There was no way to take a shower without the floor being covered with water. Breakfast was good, but a bit boring. No fresh coffee and only cucumbers for vegetables. Elevator was slow.

Great location, big room and off the main street so it was quiet with the windows open. Very comfortable.

Stayed in August 2021

Reception doesn't work really - probably because of the Covid, so it's mainly self-service. Rats around the hotel. Hotel is usually very quiet but during my stay some people (not sure if from the hotel) were moving furniture around 23:00 and behaved very loudly as they could not fit the furniture that was too big for the van they had.

Convenient location close to the public transportation and well linked with the rest of the city. Usually very quiet as windows look out on a small courtyard.

Stayed in July 2021