Reviews of IntercityHotel Berlin Ostbahnhof This is the official star rating given to the property by an independent third party - the Hotelstars Union. The property is compared to the industry standard and scored based on price, facilities and services offered. Use the star rating to help choose your stay!
Am Ostbahnhof 5, Friedrichshain-Kreuzberg, 10243 Berlin, Germany
#280 of 523 hotels in Berlin
Guests' ChoiceReview score
Based on 810 hotel reviews
7.9Score breakdown
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Cleanliness
8.4
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Comfort
8.2
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Location
9.0
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Facilities
7.8
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Staff
8.8
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Value for money
7.9
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Free WiFi
7.1
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Reviewed: 26 June 2022
Wojciech
Poland156 reviews4 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Business Queen Room
- • Stayed 1 night
- • Submitted via mobile
Lack of clima
Great localisation, fantastic friendly staff
Stayed in June 2022
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Reviewed: 23 June 2022
Andrew
United Kingdom2 reviews7.0“Long Weekend in Berlin”- • Leisure trip
- • Family with young children
- • Business Queen Room
- • Stayed 3 nights
- • Submitted via mobile
The lack of Aircon is not great and bed very hard. Stayed for a night at Motel One where price was cheaper and facilities better. But that said were Motel One fully booked in future I would stay again at Intercity as it was a close second.
Location is excellent, fantastic for getting around Berlin and would stay again on that basis.
Stayed in June 2022
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Reviewed: 21 June 2022
Eduardo
Spain93 reviews6 helpful votes8.0“Convenient hotel inside Ostbanhof. Nice staff.”- • Business trip
- • Group
- • Business Queen Room
- • Stayed 3 nights
Breakfast, for the price, is limited and room can be packed and noisy. Intercity hotels offer a free transport ticket during your stay but now, due to the 9 € ticket, it is kinda useless. Courtains do not cover all the window and light enters.
Location is perfect, inside the Ostbanhof Station. Less than 5 minutes walking to East Side Gallery and in walking distance to Kreuzberg and Friedrichshain. U and S Bahn connections are excellent. Staff is nice and helpful. Hotel is really clean and overall, comfortable. WIFI works well.
Stayed in June 2022
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Reviewed: 20 June 2022
Giovanni
Netherlands16 reviews2 helpful votes8.0“Good value for money”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
The rooms are a little dated and the bed was not really comfortable.
The free public transport ticket was great and we really liked the location of the hotel, within one of the main train stations in Berlin. The stuff was nice and helpful. The room was cleaned and the size of the room and bathroom was satisfying. Since the hotel is in a train station we had many facilities at hand. The room was quiet and we did not hear any sound from the outside.
Stayed in May 2022
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Reviewed: 11 June 2022
Kirstin
United Kingdom11 reviews2 helpful votes8.0“Great location for our needs, good hotel, good value.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 3 nights
A slightly bigger room would have been even better.
The room was fairly small (we were a brother and sister travelling together and we had a small twin room, 2 single beds). But otherwise comfortable. Very clean, surprisingly quiet given location.
Stayed in May 2022
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Reviewed: 7 June 2022
Arthur
Netherlands1 review9.0“Apart from the non-existent wifi this is a pricey but very good hotel.”- • Leisure trip
- • Couple
- • Business Queen Room
- • Stayed 3 nights
- • Submitted via mobile
The hotel internet is terrible. I measured the speeds of upload and download at less than 1 mbit. This is inside the room. The last time I used such slow internet was in 1998. As an IT person, I would avoid to stay here for work because of this reason.
Friendly staff! Good rooms, excellent location.
Stayed in June 2022
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Reviewed: 2 June 2022
Duygu
Argentina34 reviews9.0Superb- • Leisure trip
- • Group
- • Superior Double Room
- • Stayed 2 nights
amazing location!!
Stayed in May 2022
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Reviewed: 30 May 2022
Albion
Albania1 review9.0Superb- • Leisure trip
- • People with friends
- • Business Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing
Good staff
Stayed in May 2022
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Reviewed: 26 May 2022
Siddharth
India8 reviews2 helpful votes9.0Superb- • Business trip
- • People with friends
- • Business Double Room
- • Stayed 4 nights
- • Submitted via mobile
Bathrooms could have been slightly bigger
Excellent connectivity - its part of the Ostbahnhof which is the East Berlin station. it’s like 1-2 stations from the city centre and a 22 minute train ride to the airport. Station promenade has a lot of shops, restaurants and a pharmacy as well. Reception staff were super nice and helpful!
Stayed in May 2022
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Reviewed: 26 May 2022
Sini
Finland77 reviews23 helpful votes8.0“Nice stay at Berlin”- • Leisure trip
- • People with friends
- • Business Queen Room
- • Stayed 3 nights
- • Submitted via mobile
No kettle in the room or coffee making facilities in the lobby.
Good location. Hotel gave free travel card for public transport. Breakfast was nice
Stayed in May 2022
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Reviewed: 23 May 2022
Daniel
United Kingdom1 review8.0“good value and incredible location”- • Leisure trip
- • Solo traveller
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted via mobile
basic amenities (small towel, basic soap, basic duvet), water had a brief disruption
very convenient location, good sized room, friendly staff
Stayed in May 2022
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Reviewed: 23 May 2022
Mary
Ireland10 reviews7.0Good- • Leisure trip
- • People with friends
- • Business Double Room
- • Stayed 2 nights
- • Submitted via mobile
the fact that we couldn’t even buy a breakfast
it was great location but there were no facilities available at the hotel - contrary to what it said on our reservation confirmation
Stayed in April 2022
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Reviewed: 23 May 2022
Woody
Germany38 reviews9 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Free access to public transportation. Friendly staff. Location.
Stayed in May 2022
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Reviewed: 22 May 2022
Andrew
United Kingdom3 reviews9.0“perfectly good hotel in very convenient location”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 4 nights
- • Submitted via mobile
No in room control for air con
location
Stayed in May 2022
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Reviewed: 22 May 2022
James
United Kingdom17 reviews7.0Good- • Leisure trip
- • Solo traveller
- • Business Queen Room
- • Stayed 2 nights
- • Submitted via mobile
It is what it is
Cheap, cheerful and efficient
Stayed in April 2022
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Reviewed: 20 May 2022
Gokmen
Turkey132 reviews15 helpful votes7.0“good location, poor wi-fi connection”- • Business trip
- • Group
- • Business Queen Room
- • Stayed 3 nights
very very bad wi-fi connection.
location, breakfast
Stayed in May 2022
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Reviewed: 20 May 2022
Andrew
United Kingdom22 reviews9.0“Excellently located, reliable, clean hotel.”- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 3 nights
Room a little small and hot, bed too soft for my liking.
Very clean room, nice friendly reception staff, excellent location and the city travel cards are a fantastic idea.
Stayed in May 2022
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Reviewed: 19 May 2022
Eva
Slovakia31 reviews8 helpful votes9.0Superb- • Leisure trip
- • Solo traveller
- • Business Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Clean hotel, right at the railway station. Everything was in the right condition, don't have any issues. Location at the RS might be very helpful for someone who had a very early flight from BER airport. Train station with its service wasnt disturbing, in fact was very quite in comparison with accommodations in city centers. +German standard, airport nearness
Stayed in March 2022
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Reviewed: 18 May 2022
Ash
United Kingdom9 reviews8.0“A good place to stay”- • Leisure trip
- • People with friends
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Housekeeping knocked even with do not disturb sign on door handle
Vending machine in lobby, polite staff, room was clean, free public transport ticket
Stayed in May 2022
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Reviewed: 10 May 2022
Hong
Germany18 reviews2 helpful votes9.0“Best choice to balance the price and quality”- • Leisure trip
- • Solo traveller
- • Business Queen Room
- • Stayed 1 night
The room is next to the track and platform 1. When the train passes, you will definitely hear it. There is hair on the bedsheet, under the blanket.
Perfect location. The hotel sits just next to Berlin Ostbahnhof, a three-minute walk from the platform. The room is comfortable. The hotel provides public transport tickets, making the travel easier. The price/quality ratio is perfect. I recommend it for both short-term and long-term stays.
Stayed in May 2022
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Reviewed: 8 May 2022
Lina
United Kingdom50 reviews5 helpful votes7.0“Excellent location, lovely staff”- • Leisure trip
- • Couple
- • Superior Queen Room
- • Stayed 5 nights
- • Submitted via mobile
Mattress and pillow
Location location location and free public transport ticket!
Stayed in May 2022
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Reviewed: 1 May 2022
Janet
United Kingdom1 review9.0Superb- • Leisure trip
- • Solo traveller
- • Business Queen Room
- • Stayed 2 nights
- • Submitted via mobile
the rooms are very warm, despite using the fan and having the window open.
brilliant location and staff. travel pass very convenient.
Stayed in May 2022
-
Reviewed: 28 April 2022
V
Netherlands27 reviews7 helpful votes9.0“Pefect hotel, good situated”- • Leisure trip
- • Solo traveller
- • Business Queen Room
- • Stayed 2 nights
- • Submitted via mobile
Perfect location. Situated in the ostbahnhof railway station, which is serviced by high-speed trains and the commuter trains (s-bahn). The room comes with public transport travel ticket, easy to use and brings you quick to the most known places. Also the east-side gallery is less than 5 minutes walk.
Stayed in April 2022
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Reviewed: 21 April 2022
Khouryrt
Lebanon39 reviews12 helpful votes8.0“Great location, clean rooms, bed a little uncomfortable.”- • Leisure trip
- • Couple
- • Business Queen Room
- • Stayed 5 nights
The bed mattress is too soft and the pillows too thin. The bed is also just a little bit small for two people. 10cm more would've been good.
We love the location "inside" the train station of Ostbahnof, on a direct line to the airport and central Berlin. Staff was friendly, room was spacious and had a fridge, and it was clean.
Stayed in April 2022
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Reviewed: 19 April 2022
Ilona
Czech Republic17 reviews2 helpful votes8.0“Convenient location”- • Leisure trip
- • Couple
- • Business Double Room
- • Stayed 4 nights
- • Submitted via mobile
Maybe an old-styled furniture.
The location is excellent as it's directly at the S bahn and U bahn and bus station. We also appreciated the shopping center next to the hotel. Rooms are cleaned daily.
Stayed in April 2022
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